Good point GCAcademic
The NHS guidelines, so kindly linked for us earlier, which I understand are to be followed, says this
“Inclusive, accessible services are better for everyone. For example, using simple words helps people who are sick or stressed as well as people who have a learning disability.”
Inclusive meaning to take into account various different groups e.g. people for whom English is not their first language, people with poor literacy
It also says
“avoid making any groups of people feel excluded”
This all comes under the heading of
NHS service standard -
- Make sure everyone can use the service
Where it goes on to say:
Make sure people with different physical, mental health, social, cultural or learning needs can use your service, whether it's for the public or staff.
Also people who do not have access to the internet or lack the skills or confidence to use it.
service-manual.nhs.uk/service-standard/5-make-sure-everyone-can-use-the-service
There are many examples on the NHS website, where you can find this put into practice.
For example
“The menopause is when a woman stops having periods”
www.nhs.uk/conditions/menopause/
Early menopause happens when a woman's periods stop before the age of 45
www.nhs.uk/conditions/early-menopause/
Page last reviewed: 02 February 2021
The latter example having been updated only a couple of months ago so definitely showing the current thinking