I'm afraid when the BBC report things like this, I just roll my eyes and assume some poor Saturday school kid offended someone by not calling them Sir/Madam the right way round.
Which is a shame because I'm sure buried in there, there may well be some genuine transphobic abuse.
But frankly, after SANDS trolling bereaved mother's, the English RFU saying they're absolutely fine with women being exposed to a 30% greater risk of spinal injury, male bodied rapists being put in women's prisons, male bodied people being put in charge of rape crisis centres, posh fuckwits in receipt of one of the most prestigious education's one can receive calling for a college porter to be sacked for wrongthink - I find that I no longer have any fucks left to give for some poor dear who has been misgendered.
Not being nice. Not being kind.
I started out that way, but TRAs have systematically destroyed every last ounce of sympathy I had. My sympathy, my kindness, my niceness is all reserved for women - the old fashioned cunty kind.