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Original poster

M&S + John Lewis - your poor Christmas sales will be due to the contempt you've shown your female customers

482 replies

Sunkisses · 10/01/2020 10:26

It's all over the news that M&S and John Lewis have had terrible Christmas sales. I am absolutely sure this is due to the terrible press coverage they received and viral threads of Twitter about how they allow men into the female changing rooms, the contempt they treated their female customers with when we voiced our complaints, and the 1,000s of us who pledged not to shop with them over Christmas. I stuck by my pledge over Christmas and they lost about £1,000 of custom from me with gifts and food. Anyone else kept up their boycott?

OP posts:
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MorrisZapp · 10/01/2020 11:04

I'm hugely GC but exactly as I know that the vast majority of the population don't even know that trans etc is a thing, the vast majority of department store shoppers don't either.

I'd be extremely surprised if viral threads on twitter had any effect on sales.

There's no meaningful traction yet. The Olympics might do it. JK Rowling almost did it. But until its all truly exposed, this is an online argument, and hadn't troubled the general population.

Fieldofgreycorn · 10/01/2020 11:04

All clothes shops in the UK allow trans women to use the female changing rooms.

Original poster
Sunkisses · 10/01/2020 11:00

@snowblight ^^ this is exactly the contemptuous attitude that M&S and John Lewis adopted. Treat female customers with contempt at your peril. We will never be able to prove it, and nor will they (or you). But if a company alienates its core customers they will not survive

OP posts:
SawingForTeens · 10/01/2020 10:59

OP said about how they allow men into the female changing rooms, the contempt they treated their female customers with when we voiced our complaints and snowblight leapt to "leave transpeople alone you horrible women!"

OP didn't even mention transpeople. Sunkisses said men in female changing rooms. However I see how it's an easy mistake to make, snowblight.

This is about women being able to retain their dignity and privacy when undressed. And about women being listened to when they have a complaint. That's all it needs to be.

snowblight · 10/01/2020 10:35

Given the downturn was across the retail sector I doubt very much that any issues relating to trans people had anything to do with it. Feel free to try and convince yourself that you had a significant impact though.

vivariumvivariumsvivaria · 10/01/2020 10:34

Yep, me too.

Not been in either. And, I won't until they maintain my legal rights to single sex spaces.

Let them go bust. I'll take my bust elsewhere.

BeeFreeForTea · 10/01/2020 10:27

Yep, didn't by a single thing from either of them. I put it straight back.

Plus most of it is rubbish now anyway (M&S).

John Lewis appeal even less now too