Marks and Spencer have fallen, part III; we’re gonna need a bigger boat

I've just bought myself some non M&S underwear for the first time in decades. I complained to them about their reviews and got no reply whatsoever. I will never, ever buy from them again. I hope the 'new customers' are buying enough to keep M&S afloat. Not

I'm still boycotting them - and I have to confess I am having a little trouble sourcing some school uniform. M&S super skinny trousers are perfect for my long, bean-pole teenager, supermarket trousers are way too wide and he looks like a Northern Soul fan in them The search continues, they definitely aren't getting my money!

Yes, I'm still boycotting. I don't miss them at all actually. Thought I would!

supporting small businesses

Hasn't that been great? The big shops going all anti female have pushed me to look much more at better and more environmentally friendly shopping, it's been a really positive step. Always sent me to small businesses making reusable sanwear which is great - amazing difference when you're not using things with harsh chemicals on your skin - M&S have sent me to a whole range of small shops and designers with better quality and way less frumpy/weird clothes and recently someone amazing here sent me in the direction of a new start up doing bath stuff to replace the M&S range I'd got into the habit of buying.

Customer loyalty.... yes, happily re established elsewhere, and I'm very keen to try and support those small businesses through the Covid disruptions.

I have coped admirably not spending any money in m and s. I've just kept my money which I would usually spend on food. I went on a UK holiday before lockdown and would normally buy tons in the services for food on the go and some clothing and Christmas food. Its maybe 5/600 a year that they've lost from me. Peanuts in the grand scheme but I refuse to give them a penny. Never again will I buy anything from them. It's been a year, they're still pandering , well fuck them.

I’ve not spent a single penny in M&S since they declared war on women. Fuck em. I’m enjoying finding new places to spend my money and supporting small businesses.

Agree Greenlamp it's been good to find new and better pastures for clothes.

Panties 🤮

These reviews are probably from basement dwellers doing it for kicks and to feed a fetish knowing women will read the reviews.

They are forcing women to take part in their fetish, the real issue is m&s let them.

*pervert paradise !

Ugh. It's just a perfect paradise.

It wouldn't even surprise me if they didn't buy half this stuff, just writing and leaving the review is getting them aroused.

Marks & Spencer's should be ashamed of them selves. These men will know that teenage girls might well read these reviews. It's just revolting.

.... sorry, Dougie’s missive didn’t load!

Until a year ago M&S was my go-to store, I also used their credit card. I was their core customer type - middle aged woman, comfortable disposable income.

I cancelled the card when this story broke and have unexpectedly enjoyed discovering new places to spend my money (often online).

It’s taken me just a couple of minutes today to find these reviews on their website, they are still openly facilitating perverts....... and no, Dougie, you don’t speak for “all us ladies”.

Nice username on this review

Are any changing rooms anywhere open at the moment? How are the reviewers to try on their (oh I can't even type this without cringing) "panties" in the changing room of their choice if all is shut for the corona?

@HumberHellraiser Exactly.

I've emailed twice asking about their changing room policy at my local store and not got a reply. Shame I need new clothes after. It replacing any for months.

I've been emailing and calling to ask if their changing room policy isn't one reconsidered seeing as the GRA isn't changing (based ok the Sunday Times leak), I might have a better chance once the announcement is actually officially announced, but thought it was worth a try.

Has anyone else heard anything on the changing rooms front?

Never mind, eh. I'm sure they can afford to run on the income generated by them instead of their traditional customer base.

men ladies
Is that a new word?
‘Men ladies are women!’

Nope. Still there.

I hope they've not been literally erasing people.

At risk of raising a Zombie, I've looked on their website a couple of times recently - on one occasion, I was asked to complete a survey about the site and what was thought of various factors, including how useful the reviews were and space to add comments about the reviews.

Anyhow, I'm middleaged and not the size range or shape for most shops (lockdown food is such a welcome distraction from being stuck inside isn't it?), so I had a look again.

I didn't see the creepy reviews; so perhaps they've noticed it's quite offputting to their main market to hear your clothing discussed in terms of how it caresses the undercarriage whilst leaving plenty of room or how sexy 'Brian57' feels wearing something designed for post mastectomy surgery?

Still didn't buy anything. But it was interesting that hundreds of reviews seemed to have disappeared in favour of ones that actually sound as though they're written by women.

Yup
The reviews are still there.

Obviously they have had a meeting or two about the concerns.
They decided to do nothing.

A senior person in any other business would have quietly remove the offending reviews and change the format ever so slightly, at the very least.

But in light of all this criticism.

They have decided to do nothing.