My daughter works in a call centre. She was going through the customer call list for that day, had to phone a customer called Barbara* (NC).
A man answered so DD said the company spiel and said, "Can I speak to Barbara please?" The man immediately shouted at her with "I think you need to have some company training on how to speak to people! I'm Barbara!"
Has it got to the point where we are now supposed to assume, or somehow telepathically know, that a male voice on the end of a phone is a man that identifies as a woman? 😡