Not sure if others have received emails from Ocado after withdrawing their custom due to the billboard issue - but I received this today:
^Dear Peas
Recently one of our customer services representatives, in a response on Twitter, inadvertently entered into a debate that did not relate to Ocado, our marketing, or our values. This issue was not for Ocado to comment on and as a result, the Tweet was withdrawn.
We apologise for any confusion or offence that this message may have caused. At Ocado we believe passionately in a culture of inclusion and creating an environment around our business that is completely free from discrimination, harassment and victimisation of any sort.
I apologise again for any confusion or offence caused, and I do hope you reconsider.
Kind regards,
Stephanie Richardson
Ocado Customer Service Team^