Re Aimee Challenor's influence:
December 2016 Evening Standard article:
(extract)
"London Mayor Sadiq Khan is looking to scrap “ladies and gentlemen” from bus and Tube announcements after a transgender woman claims she was ridiculed by transport staff.
Aimee Challenor, 19, was on the phone to Transport for London’s Oyster helpline when she was told she “didn’t sound like a Miss”.
The gaffe sparked an outcry from the Green Party – who Ms Challenor works for as a spokesperson – who called for the Mayor of London to apologise.
Ms Challenor said she was "in shock" and didn't know how to respond following the comment.
Sadiq Khan apologised for the “inappropriate” remark and said TfL would investigate as well as promising to take action to boost transgender awareness."
www.standard.co.uk/news/transport/mayor-sadiq-khan-looks-to-scrap-ladies-and-gentlemen-from-transport-announcements-a3416426.html
July 2017 Evening Standard article:
'Transport for London scraps 'ladies and gentlemen' from Tube tannoy announcements in gender-neutral move
'The term 'ladies and gentlemen' is polite but really belongs to yesterday', say campaigners'
(extract)
"Transport workers across London have been told to stop using the words “ladies and gentlemen” in tannoy announcements to customers in a city-wide bid to become more gender-neutral.
Bosses at Transport for London told staff to use terms such as “good morning everyone” instead of the more traditional gendered greeting.
All new pre-recorded announcements are also set to be changed to new phrases.
If follows months of campaigning by LGBTQ+ activists who appealed to Mayor of London Sadiq Khan to change the “outdated” language which is commonly used by train and bus drivers.
TfL boss of customer strategy, Mark Evers, said they want "everyone to feel welcome on our transport network".
"We have reviewed the language that we use in announcements and elsewhere and will make sure that it is fully inclusive, reflecting the great diversity of London," he added." (continues)
www.standard.co.uk/news/transport/transport-for-london-scraps-ladies-and-gentlemen-from-tannoy-announcements-in-genderneutral-move-a3586336.html