Anon, because most women now work, and are not wasting half a day's leave on this? Because they can't take kids with thme but live miles away from family? Because they can't fit personal care appointments outside of "children" time. You can take your kids to the dentist with you but not a smear. Women may work near one GP's surgery but be registered with one near home so can't use the one near work for tests in her lunchbreak?
I won't get parked if I get into work late and my GP never has late afternoon appointments available.
Some of this isn't rocket science but it is about making appointments work for women who have more to do than sit at home fitting around the bloody GP. And that's before you get the nurses with the more "interesting" bedside manner and the badly trained one who mangle their patients and don't stop when they're asked to.
Am I surprised that the take up is so low? No, but I am surprised that the NHS seems incredulous to all this.