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School being extra?

35 replies

Schooline · 15/10/2026 18:08

Daughter is in year 7. I usually pick her up and drop her to her secondary school as she’s very near my workplace. Today I got really delayed (never happened before and never will again) I phoned up school to ask about after school club and they said it finishes at 5. She then said will you be here to pick her up? I said yes. I felt she was a little intense (the receptionist).

5:01 she calls as I’m on route to pick up my daughter and has a go at me that she told me it finishes at 5 and I’m still not there. I told her it’s fine to let my daughter go and she has a mobile so I can tell her where I am and pick her up. The receptionist in a very aggressive and rude way said “no! I cannot do that MUM, she is in our duty of care”. I asked her what about children that travel home by themselves! She said that’s not the issue here it’s that I told her I’ll pick her up at 5 and I’m not here.

She then demanded I drive into school and come and speak to her and she will wait, I told her it’s no need at I will collect my daughter from her usual place of collection. I then I panicked at the entrance to school where she demanded in drive into was blocked so I quickly parked on a side street near by with permits (I know!) and ran in with my toddler to collect her. I had an earful from receptionist and her colleague and was there for around 5 minutes. Came out and got a ticket for £160.

I’m really annoyed with myself for phoning school as if I had not then my daughter would just have met me in our usual meet up spot and I wouldn’t have had to park up.

Was receptionist being extra? Seriously they are in secondary school

OP posts:
teaandtoastwithmarmite · 15/10/2026 21:50

This sounds crazy. My DD is in year 9 now but we’re never had to pick her up unless it’s a late afternoon school thing like helping out at open evening or something or a school trip where they have luggage.

Schooline · 15/10/2026 21:56

This reply has been withdrawn

Post withdrawn at author's request

IbizaToTheNorfolkBroads · 15/10/2026 22:01

MozzieFreeZone · 15/10/2026 18:16

What does ‘being extra’ mean?

Going OTT, Overreacting, being unreasonable…

KarmenPQZ · 16/10/2026 11:07

You’re the one being extra.

you called school to manage yours and your daughters schedule. So of course that triggered their processes on not leaving a child unattended without parental consent. You involving the school showed she’s not independent.

if you want her to be independent then you need to have a pre agreed plan for such eventualities. You don’t get a medal for not being late so far…. It’s what week 4 of term??? You cannot say you’ll never be late again as it’s not in your control. You need to plan for such eventualities and not involve school.

maybe you made the receptionist late for picking her toddler up from nursery.

JSovro · 16/10/2026 18:50

Schooline · 15/10/2026 18:08

Daughter is in year 7. I usually pick her up and drop her to her secondary school as she’s very near my workplace. Today I got really delayed (never happened before and never will again) I phoned up school to ask about after school club and they said it finishes at 5. She then said will you be here to pick her up? I said yes. I felt she was a little intense (the receptionist).

5:01 she calls as I’m on route to pick up my daughter and has a go at me that she told me it finishes at 5 and I’m still not there. I told her it’s fine to let my daughter go and she has a mobile so I can tell her where I am and pick her up. The receptionist in a very aggressive and rude way said “no! I cannot do that MUM, she is in our duty of care”. I asked her what about children that travel home by themselves! She said that’s not the issue here it’s that I told her I’ll pick her up at 5 and I’m not here.

She then demanded I drive into school and come and speak to her and she will wait, I told her it’s no need at I will collect my daughter from her usual place of collection. I then I panicked at the entrance to school where she demanded in drive into was blocked so I quickly parked on a side street near by with permits (I know!) and ran in with my toddler to collect her. I had an earful from receptionist and her colleague and was there for around 5 minutes. Came out and got a ticket for £160.

I’m really annoyed with myself for phoning school as if I had not then my daughter would just have met me in our usual meet up spot and I wouldn’t have had to park up.

Was receptionist being extra? Seriously they are in secondary school

Make a formal complaint- that’s not adequate behaviour.

BooBooDoodle · 16/10/2026 20:18

Your daughter was in their care so appropriate safeguarding but my sons secondary school clubs finish at 4:15pm then they are expected to go home of their own accord. Don’t forget staff who are stuck there watching your child will probably be late getting home to their children too!

Runnermumof2 · 17/10/2026 10:11

Schooline · 15/10/2026 18:08

Daughter is in year 7. I usually pick her up and drop her to her secondary school as she’s very near my workplace. Today I got really delayed (never happened before and never will again) I phoned up school to ask about after school club and they said it finishes at 5. She then said will you be here to pick her up? I said yes. I felt she was a little intense (the receptionist).

5:01 she calls as I’m on route to pick up my daughter and has a go at me that she told me it finishes at 5 and I’m still not there. I told her it’s fine to let my daughter go and she has a mobile so I can tell her where I am and pick her up. The receptionist in a very aggressive and rude way said “no! I cannot do that MUM, she is in our duty of care”. I asked her what about children that travel home by themselves! She said that’s not the issue here it’s that I told her I’ll pick her up at 5 and I’m not here.

She then demanded I drive into school and come and speak to her and she will wait, I told her it’s no need at I will collect my daughter from her usual place of collection. I then I panicked at the entrance to school where she demanded in drive into was blocked so I quickly parked on a side street near by with permits (I know!) and ran in with my toddler to collect her. I had an earful from receptionist and her colleague and was there for around 5 minutes. Came out and got a ticket for £160.

I’m really annoyed with myself for phoning school as if I had not then my daughter would just have met me in our usual meet up spot and I wouldn’t have had to park up.

Was receptionist being extra? Seriously they are in secondary school

I commute and the school run can be tricky sometimes particularly when there is issues with trains, which there are regularly . I have messaged in the class WhatsApp to see if anyone else is picking up from after school club and if they can get mine too and that it should only be for 15mins or whatever. And then I reciprocate with playdates or school pick ups too. I follow up with an email to the school to let them know the change. I've never had any issues. It happens quite regularly in our class.

Anarchy99 · 17/10/2026 10:16

Schooline · 15/10/2026 21:30

can you read? She’s in year 7!!! So FIRST year of secondary. Yeah it didn’t happen you caught me out you clever thing. Join a detective agency x

Can’t imagine why the receptionist had an issue with you…

lilkitten · Yesterday 15:38

Muchtoomuchtodo · 15/10/2026 18:25

Year 7? Assuming you’re in the uk I’ve never known paid after school clubs in secondary school. Do they hand all kids over to parents / care givers? What age does it stop?!

We have after school clubs at DD's secondary school, the kids just leave afterwards and wait in the car park or make their own way home. I don't have to collect her from the school building, it was only at primary that I had to do that, it seems a bit much when they're secondary school age.

Merrybandofpirates · Yesterday 15:48

What high school has an after school club that requires parents to call and book their kid into?
Your kid is in high school. If you can’t pick her up then you text her to go to a cafe/the gym/a friends or stay at school and read or just go home herself. You don’t call the high school. Time to realise your kid is growing up.

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