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School pushing SEN is it because of complaint?

27 replies

hollybungalow · 18/09/2026 18:28

Before summer we raised a complaint with our daughters school based on class allocation as they mixed her up with another child of the same name and we also had a bullying concern (i know now!!) i posted a thread on it here. At one of our meetings they said that because she had been upset about it we should have an SEN assessment. it came out of nowhere so i felt like it was them hiding from their mistake. they admitted their mistake (my child ended up with the other pupils ‘friends’ and visa versa but they refused to change it. We decided to complain so at the very least others didn’t suffer as we had.
Anyway we felt comfortable to send her back in September and spent A LOT of the summer helping her adjust to a completely new set of friends and i think she has done really well.
However
the review of our complaint was today and they have said that they still believe our daughter has SEN for the following reasons: (she has just started Year 1 and is summer born):

She was asked to count to twenty but missed out 15 forwards and backwards
She was only able to read/remember 34 of the 40 tricky words
She had a toilet accident on her first day back

they called us in and said our complaint was effectively null and void because our child had special needs.

So I guess my question is are these reasonable grounds for an assessment? am i burying my head in the sand that she needs some help or are they trying to gas light me on the complaint?

help please!!
thank you x

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TruffleSlinky · 24/09/2026 10:53

I'm not quite sure how progressing this complaint will teach your child that?

hollybungalow · 24/09/2026 08:35

weavingrugs · 24/09/2026 06:43

Well then walk away from this school!

This is quite an odd thing to make a formal complaint about in my opinion. Yes, it’s not great they mixed up your child with another, but at the end of the day it’s class allocation.
Nobody’s child wants to be separated from their friendships group, but unless there are extenuating circumstances, then it’s really not a major deal. Not something you would need to “make sure it doesn’t happen again” as if it’s a majorly traumatic experience for a child.

If you don’t agree with the fact that they are not flexible with moving children if bullying is involved, then that is the type of thing that might make you prefer one school over another.

Can I just say, as someone with ND, and from a family full of people with ND, the way you are standing your ground on a matter of principle with a formal complaint over a seemingly minor issue is just the type of thing some people with ND do.

I think my strong view here is shaped by my own experiences. My sister was in a domestically violent marriage for 20years and for years we tried to encourage her to be strong enough to walk away.

Walking away from a problem or not working it out because you don’t want to should be an option.

Extreme i know for a primary school kid but that’s where it all begins

OP posts:
Thisjustisntworkingforme · 24/09/2026 06:53

I think I remember the original thread on this,‘and I think the OP did try to have an informal conversation with the school first.

The way the school have handled it all is strange to say the least and I would also feel uncomfortable. My son is also Y1 and I wouldn’t be happy about him being assessed for SEN on these grounds. I don’t see it as others do, that a SEN assessment is a benign act with only positives to come from it.

I think when the trust breaks down walking away is best and I would absolutely be looking at other schools.

weavingrugs · 24/09/2026 06:43

hollybungalow · 24/09/2026 04:36

This is the bit i struggle with. The HT said u see no circumstances would they ever move a child’s class even if there was severe bullying because at this school ‘we work things out’

regardless of our current situation i just don’t agree with this. I think sometimes it’s ok to walk away from
someone or something and want my child to know that’s ok

Well then walk away from this school!

This is quite an odd thing to make a formal complaint about in my opinion. Yes, it’s not great they mixed up your child with another, but at the end of the day it’s class allocation.
Nobody’s child wants to be separated from their friendships group, but unless there are extenuating circumstances, then it’s really not a major deal. Not something you would need to “make sure it doesn’t happen again” as if it’s a majorly traumatic experience for a child.

If you don’t agree with the fact that they are not flexible with moving children if bullying is involved, then that is the type of thing that might make you prefer one school over another.

Can I just say, as someone with ND, and from a family full of people with ND, the way you are standing your ground on a matter of principle with a formal complaint over a seemingly minor issue is just the type of thing some people with ND do.

blondeboobshell · 24/09/2026 06:29

I’d agree to Sen assessment, it doesn’t mean a diagnosis they have identified she may need additional support. I would use the fact there’s suspected Sen to strengthen your arguement that they have let your child down when you go to stage 2.

Xanhi · 24/09/2026 06:13

It is pretty unusual for parents to raise a formal complaint, let alone for something like this. Most of the time they just come in for a meeting and chat to the teacher or head teacher.

It is very common for children to be a bit upset about class allocation but not complaint level upset. Maybe that is partly why they think she has SEND but it is more likely to be due to observations in the classroom.

There does seem to be a bit of a communication issue with you and the school.

TruffleSlinky · 24/09/2026 05:47

hollybungalow · 24/09/2026 05:46

They have admitted they mixed them up

Yes, but that still doesn't justify a formal complaint in my opinion.

hollybungalow · 24/09/2026 05:46

TruffleSlinky · 24/09/2026 05:13

I think YABU to raise a complaint because you think they put her in the wrong class. To me, that's the kind of thing you chat to the school about rather than making a formal complaint. I agree with you that they are just trying to get you to drop the complaint by mentioning possible SEN issues, but I also think you may be underestimated the massive administrative burden that unnecessary complaints cause for schools.

They have admitted they mixed them up

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TruffleSlinky · 24/09/2026 05:13

I think YABU to raise a complaint because you think they put her in the wrong class. To me, that's the kind of thing you chat to the school about rather than making a formal complaint. I agree with you that they are just trying to get you to drop the complaint by mentioning possible SEN issues, but I also think you may be underestimated the massive administrative burden that unnecessary complaints cause for schools.

herewegoagainonwednesday · 24/09/2026 05:12

I can see the HT’s argument- moving classes hardly ever solves the bullying problem in small schools but buts all the burden on the bullied child. They work with the bully, which is usually the better approach- and brings the burden to the bully.
I’m glad you agree to the SEN assessment, it can only be beneficial.
(speaking as the parent of a child with SENds who also got bullied in year 1/2 - resolved now by school working with the bully)

hollybungalow · 24/09/2026 04:36

This is the bit i struggle with. The HT said u see no circumstances would they ever move a child’s class even if there was severe bullying because at this school ‘we work things out’

regardless of our current situation i just don’t agree with this. I think sometimes it’s ok to walk away from
someone or something and want my child to know that’s ok

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HelpfulHelena · 24/09/2026 04:03

How exactly did you find out they mixed her up with another girl? Can you tell us about the original conversation or email thread?

And what exactly did the school say about your “bullying concern” last year ? If the situation was that you reported to school your dd was being bullied- what did school do and did they say “yes your dd is being bullied”. It’s relatively unusual for schools to go down that path with 4 and 5 year olds as most peer problems don’t meet the definition of bullying yet. Many kids have extremely limited social skills age 4 or 5 - there was one boy who slapped mine on the bottom almost every day, pushed in front the queue, teased him endlessly about various things, poked him - and he was youngest in the class and just an annoying little twit. It was a repeated pattern of targeted behaviour that upset my son but i would not truly call it bullying as the intent was more to see the reaction or/and a poor attempt to be friends.

In my experience you would need a very strong reason to change a class allocation and I’m not sure you have a case

hollybungalow · 24/09/2026 03:33

i don’t think they’ll move her class, they’ve made it clear that under no circumstance do they ever that. I would still like that as i believe she would be happier.
Its a good question though, I don’t know anymore.
For now we await the assessment
I don’t want this to happen to anyone else
It’s allowed me to see how they do deal with issues and i don’t think it’s right, so either i try and change it by making a complaint or . . . we change schools or we accept it. I don’t know if i have the energy for a fight with them but she will be there for the next 6 years? eurgh i don’t know

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MissJeanBrodiesmother · 20/09/2026 22:32

What is the point of complaining further? What are you hoping to achieve in terms of outcome? Is your daughter in the wrong class still? Do you want her moved??

WellThatIsABitMad · 19/09/2026 22:23

Ask for a copy of the complaints policy. Then escalate to the next stage which is likely to be a review by a panel of governors. You will be invited to attend the hearing or submit written representations, but the policy will have all the details about how it should be handled. If they try to fob you off with the spurious SEN argument, unless this is explicitly stated in the policy (it can’t be) then they have to allow the process. If you had a complaint about a statutory assessment of special educational needs then this may be outside the scope of the policy but this isn’t. You can go to the DfE if they refuse to investigate your complaint, and in this instance I would not hesitate to do so.

MellowSubmarine · 19/09/2026 18:03

hollybungalow · 19/09/2026 17:53

thank you all. Hubby and I had a heart to heart and we are going to agree to the SEN assessment, it feels like there is no downside and if our little girl needs helps then we should start the process.
Complaint is at stage one but i realised o er the weekend they didn’t share how we progress to stage two if we aren’t happy which they should have done.

How you move to stage 2 should be on their website on the complaints policy.

I’d want a written explanation of their reasoning that because your child potentially has SEN, your complaint is therefore irrelevant.

hollybungalow · 19/09/2026 17:55

WellThatIsABitMad · 18/09/2026 20:12

The complaint is not null and void due to their dubious argument that your daughter has SEN. I deal with school complaints as my job by the way. Is it at stage 1 or stage 2 of the complaint now?

Please can i ask for any advice you may have? i’m honestly feeling so exhausted by it and every meeting we have i am blindsided by what they say

OP posts:
hollybungalow · 19/09/2026 17:53

thank you all. Hubby and I had a heart to heart and we are going to agree to the SEN assessment, it feels like there is no downside and if our little girl needs helps then we should start the process.
Complaint is at stage one but i realised o er the weekend they didn’t share how we progress to stage two if we aren’t happy which they should have done.

OP posts:
WellThatIsABitMad · 18/09/2026 20:12

The complaint is not null and void due to their dubious argument that your daughter has SEN. I deal with school complaints as my job by the way. Is it at stage 1 or stage 2 of the complaint now?

Jan24680 · 18/09/2026 20:10

She sounds like me in year one. Plot spoiler, I have SEN.

Snowdrop219 · 18/09/2026 20:10

This is ridiculous! I teach year one and it would be amazing if they could read 34 key words!!!
Your complaint was completely valid whether your child had additional needs or not!! It seems a really bizarre thing they are doing. Schools are struggling to deal with the amount of genuine SEN children. I don’t know why they’d do this??

Iloveagoodnap · 18/09/2026 20:05

If school admitted they’d mixed up my child with another one when allocating classes yet still refused to swap them over - which would be extremely easy, particularly before the school year had even started - then I think I would have looked for a new school. They sound extremely petty and not child focused.

Weirdpig · 18/09/2026 18:59

Surely screwing up class allocation for a child with SEN is even worse than for a child without SEN. There are enough barriers to learning with whatever SEN they are suggesting, without also upsetting that child socially.

Favouritefruits · 18/09/2026 18:58

I read in envy, most schools don’t want children on the SEN register as they have to fund the first bit themselves so they must really think there’s a problem. If you truly believe there’s no problem then forward all your evidence in writing and ask for someone from the council to be at the meeting.

Tickingcrocodile · 18/09/2026 18:55

Well I teach Year 2 and none of the things you have listed are reasons for considering SEND. Also why would it make your complaint null and void even if she did have SEND issues?

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