Waiting time for DLA Third Thread

@DeludedWench
I'll be right behind you bugging them aswell

@Lifey
That's wonderful news, I'm over the moon for you. You have to fight let them know your not giving in. Glad you got the answer you deserve. I needed head space today so I will be calling Monday.

@LovingLanz5 you are not going to believe it. So I took your advice, and this morning I had a good old moan on the phone. I phoned again at 4 and my claim was approved ! I received middle rate care which I was expecting as we don’t have a diagnosis just yet! Thank you for your advice 😁

@LovingLanz5 I plan on bugging them every day now 🤣

@DeludedWench
Thats made me boil, some advisors are a real jobs worth. Try again Monday you might get someone decent.

@LovingLanz5 I asked and was told I wasn't allowed to speak with them 🤷‍♀️

@LKKT I've just had arguments with them they only backdated for the disability element which my daughter receives for Mrc but my son was awarded hrc so is entitled to the serverly disabled child element they have left out around £900 of backdated money so now trying to get hold of the lady that done it wrong so stressful, I would advised message them around 3 times a day that's what I did as they don't ever get back to quick usually takes them around 4 days to get back to a journal message, good luck hope yours is sorted soon xx

@Jneill2021 wow that’s so quick! I told UC over a month ago and only just received my 2 letters to say they are accepting on special grounds this morning. Dose anyone know how long you get the payment after that? X

@DeludedWench
Have you asked to speak to a manager? Also it's worth emailing your local MP I did that when I was sorting my sons PIP it helped

Still waiting to be assigned a new case worker. Will be 11 weeks next Weds.

This is becoming very frustrating now 😑

Just an update on any one on uc told them last Thursday and requested back date of the disabled element and told today payment will go in later today so just over a week xx

@LovingLanz5 good luck to you! I really hope that you get the decision you are waiting for x x

I am seriously considering writing a Freedom of Information request to disclose the allocation procedure…

Its lovely hearing peoples advice. I'm not sure what more to say when I call. If it was a legal or regulatory obligation to have a decision by a certain time then Ibwould be all over it knowing what to say but as far as I can see there are no hard timescales and they will deal with it when the can. What is everyone actually saying when they call to chase it up and ask why there has been no answer. Thank you

@Parkle2
I received the "sorry for delay" letter last week, my form was scanned the 14th October. I called them yesterday the unhelpful woman who didn't want check my claim said its with processing not sure what that is as I thought it would be with a decision maker. The manager who I spoke to Wednesday said by next week the latest I should have a decision.
Definitely @Lifey call them today, fingers crossed double get the answer you've been waiting for x

@Parkle2 I think it's different I received that letter a couple of days after being awarded x

I think I shall give them a call today and demand to be heard! I’m going to try around 3 to give them a little more time.. haha! I hope that my claim is dealt with before the end of the week but I have a bad feeling I will be looking at next week!

My form was scanned into the system on 16th October so just reaching 8 weeks now. I recieved a letter today to say sorry they are still dealing with the claim. How long have people waited after getting this letter. Thank you

@Lifey
Demand to speak to a case manager and ask him about how the allocation policy and how they guarantee all claims are treated fairly. I did the other day he couldn't even answer me! My form was received the 14th Oct he assured me my form will have a decision next week as they working on your week etc now.. Call 2mora and make sure they hear you. I did feel alot better when I can off the phone, I haven't felt so anxious as I put my point across even. Keep strong... its a tough process but the wait will be worth it.. Positive thoughts

I am just so tired of waiting, it would help if they were just honest and gave realistic time frames

I am currently in the exact same boat as you. My claim was received on 4th October. I’ve rang every day this weekend and each time I have been told different things, “you will hear by the end of the week”, but I was also told that it isn’t even with a decision maker yet.

Hello! Ibhave been following for a while and wondered if anyone had heard. I keep getting mixed messages from different people I speak with. They got out form on the 2nd of Oct and registered it on the 4th. I'm told hopefully by the end of the mk th. I'm now a bit worried that the work from home announcement will impact wait times even longer

@DeludedWench
Your so right.. Another reason why claimants are waiting 2+months for an answer. The manager I spoke to yesterday just kept on "err, err, err" as I put him on the spot in a diplomatic way. If your going in date order how is it some claims are done in 4 weeks and other take months, he didn't know what to say, could only apologise and tell me he will be looking into it. I had an awful time with Capita and PIP actual got the assessor investigated. I dread when my sons claim is up for renewal. The disability benefit system is a shambles

@LovingLanz5 no text as of yet!

The gentleman who dealt with my call had to dig a little into our case to find out. But to think they just go on leave with open cases still in their work load is a bit concerning lol.

@DeludedWench
Thats shocking to leave your work then p off on leave is unprofessional, can you imagine how many DM's do that. Hoping you get THE TEXT today. X