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Change to MNHQ response to reports (in emails)

3 replies

BIWI · Yesterday 10:07

When you respond (by email) to a report, there has always been a link to the thread being reported, with the first line or so of the post being reported, and then the reason for the report.

I've noticed recently that you've dropped the last bit. Is there any specific reason for that? I think it's important information to have because if MNHQ decide a post isn't worthy of deletion, not having the reason for the report there can make it a bit harder to argue the point. Which can be important if, as sometimes happens, a lot of posts/posters have been reported.

Is it possible to reinstate this?

TIA

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BIWI · Yesterday 15:56

I'll email you to show what I mean @BeckyAMumsnet

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BeckyAMumsnet · Yesterday 15:53

Ah, sorry - you're referring to the report reason.
We'll look into this and get back to you.

BeckyAMumsnet · Yesterday 15:52

Hi @BIWI we do have a new reports admin, but the link to the reported post should be at the foot of the email.

Could you drop us a line with more info about what you're seeing in our replies?

Thank you.

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