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See all MNHQ comments on this thread

Well done Justine and Becky. We told you it would happen again.

116 replies

NoCommentingFromNowOn · 13/08/2026 00:28

Just sort it out please.

I don’t know any website as badly run as this one.

You deserve to lose all your advertisers and lose the website.

OP posts:
ruethewhirl · 13/08/2026 01:18

NoCommentingFromNowOn · 13/08/2026 00:42

@BeckyAMumsnet you also wrote this -

Our image moderation systems worked as they should, but there was a problem with GIFs pulled directly from GIPHY. We introduced GIFs in 2023 and haven’t had any issues until last night, when someone discovered that the library contains some fairly risqué material and deliberately used it to cause trouble.
To be clear, the GIFs we’ve seen didn’t contain nudity or depict sexual activity, but they were obviously inappropriate for the discussions in which they were posted.
We’ve now placed tighter restrictions on GIPHY content. That may mean the occasional perfectly innocent GIF gets caught too, but our priority is to make sure conversations aren’t derailed by this kind of nonsense.

Dont blame GIPHY, blame yourselves. You’re the ones who can’t run this website in an appropriate manner. You’re the ones lied about the images and you lied about ‘tighter restrictions’ on the GIPHY content. The one I’ve seen was worse than the screenshot I took last night, the one that didn’t get posted for some reason despite it being good enough to be posted in the first place.

Justine is an embarrassment.

Personally I don’t even see why gifs have to be allowed in the first place. It’s not Buzzfeed. I find use of gifs annoying and childish most of the time, I’m sure I can’t be the only one.

NewPanda · 13/08/2026 01:24

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

NewPanda · 13/08/2026 01:24

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

NoCommentingFromNowOn · 13/08/2026 01:26

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

At this fucking point I’m on your side.

OP posts:
BusyJoker · 13/08/2026 01:38

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

NoCommentingFromNowOn · 13/08/2026 01:42

@BusyJoker maybe its because of our common ground on resenting the mumsnet greed

Bloody hell yes!

And I feel there are solutions but MNHQ simply aren’t interested. I’m seeing them as the ‘ethical hackers’ who try to hack into banks etc.

To the Hacker Teenagers - fewer manky gifs but more comments please.

OP posts:
NoCommentingFromNowOn · 13/08/2026 01:44

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

I read their last post here and it made sense actually, saying how vulnerable our data is, mums come here saying they’re tired and with a new baby and they’re depressed etc and all that information is sold on, I know it happens everywhere but I’d never really thought about it.

OP posts:
Sugarnspicenallthingsnaice · 13/08/2026 01:45

It doesn't address the bigger issue but I really don't see why we have GIFs anyway, they don't add any value to a discussion.

OneAmethystTit · 13/08/2026 01:48

Gosh that's fascinating. I'm a cynic about the gap between MN's commercial reality and the touching faith some posters have in thinking the people who run it are all characters from Motherland. All forums are subject to intrusions, they just have more robust defences, all of which you've pointed out @NoCommentingFromNowOn . I think the trolls are interesting but that's a niche viewpoint. MN deserve to lose engagement. I wonder where the talks to sell a stake in MN to private equity have got to.

WearyAuldWumman · 13/08/2026 02:07

ruethewhirl · 13/08/2026 01:18

Personally I don’t even see why gifs have to be allowed in the first place. It’s not Buzzfeed. I find use of gifs annoying and childish most of the time, I’m sure I can’t be the only one.

They don't annoy me, but if banning them made the site safer then I would be in favour.

NoCommentingFromNowOn · 13/08/2026 02:08

@OneAmethystTit the touching faith some posters have in thinking the people who run it are all characters from Motherland

They’re probably a cross between business women out for money and people who don’t give a shit - it’s probably work from home and pays the bills and suits them for now. Or maybe men. Who knows, and who cares?

I read a comment somewhere today where someone was saying she’s had rude contact from mods and it’s basically whatever mood they happen to be in at the time. They all seem to hide under the ‘robustly challenging’ argument which is really easy to hide behind because it’s bloody massive. When something really tiny is done by the mods and someone says ‘oh well done, you really look after this site well (or similar) it fucking enrages me as I can point to dozens and dozens of threads where distressed women have come here for help and been hounded off by people picking their stories to pieces or because they said ‘of’ instead of ‘have’ or something. And I report those posts and it’s all ‘robust challenges’ blah blah.

MN deserve to lose engagement ✅

OP posts:
canuckup · 13/08/2026 02:08

But the most important thing is that you can't copy text from a post, but you have to quote the whole thing??

The only reaction is 'thanks', which basically now means 'like'.

Focus on the important stuff eh.

It's no longer meeting the needs of the audience. MN has evolved, but management of the site hasn't.

Sooooewanttobut · 13/08/2026 02:15

I am very disappointed because shift workers have to see and report this stuff. Invest some money back in?! I didn't see it tonights nonsense but yesterday was vile!

Cora0 · 13/08/2026 02:35

NoCommentingFromNowOn · 13/08/2026 02:08

@OneAmethystTit the touching faith some posters have in thinking the people who run it are all characters from Motherland

They’re probably a cross between business women out for money and people who don’t give a shit - it’s probably work from home and pays the bills and suits them for now. Or maybe men. Who knows, and who cares?

I read a comment somewhere today where someone was saying she’s had rude contact from mods and it’s basically whatever mood they happen to be in at the time. They all seem to hide under the ‘robustly challenging’ argument which is really easy to hide behind because it’s bloody massive. When something really tiny is done by the mods and someone says ‘oh well done, you really look after this site well (or similar) it fucking enrages me as I can point to dozens and dozens of threads where distressed women have come here for help and been hounded off by people picking their stories to pieces or because they said ‘of’ instead of ‘have’ or something. And I report those posts and it’s all ‘robust challenges’ blah blah.

MN deserve to lose engagement ✅

Oh I blocked Mumsnet emails ages ago. I don’t understand the point of sending a response to anyone’s forum report, I’ve never seen that before. Usually moderators just take action. Interesting that they’re sometimes nasty to the people helping them out though, especially since they always tell people to report.

Years ago when I joined the forum was being absolutely brigaded by MRA/incel types making the most ridiculously misogynistic fake threads. I think I got two wet lettuce “well, I’m just really not sure…” emails from Mumsnet before I blocked the address from sending me further emails. 😆

smooththecat · 13/08/2026 02:47

I quite like the janky, vintage message board vibe on MN but it’s not really fit for purpose in 2026. They probably did need to invest more.

Jaimelefromage · 13/08/2026 08:22

So the moderators are deleting posts on this thread but not actually responding to people’s concerns. Standard.

OneStarAwake · 13/08/2026 08:38

Jaimelefromage · 13/08/2026 08:22

So the moderators are deleting posts on this thread but not actually responding to people’s concerns. Standard.

The troll was posting on the thread, hence the deletions!

Viperregency · 13/08/2026 08:40

I have to say I saw some of the filth and was shocked it got through, on other sites this stuff is deleted immediately

I haven’t been on here long enough to fully understand how it works, as much as I love the site and the ease of use, and spend too much time skiving on it, I posted on a thread it was made up nonsense, I then got suspended for a day , as apparently that was troll hunting, even though I’d had no warning or previous communication on such a thing, which surprised me, and then multiple other people posted on the same thread saying the exact same thing, and the posts all stood and were apparently fine. I was reading it thinking everyone thinks the same as I do, but the thread is allowed to stay as is all the other posts saying it’s nonsense,

it felt like if someone reports you you are punished, but no one then monitors it, we all know there are multiple posts a day saying something is made up that stand, and then of course you see pure filth being posted and it’ also stands. I don’t really understand it if I’m honest.

punishing genuine posters randomly but not having the resources to manage the trolls and filth being posted and only acting if someone reports, and behaving in a punitive manner immediately,

it feels a little odd if I’m honest. Genuine posters are immediately punished but only if reported, but if no one reports, or you post after a certain time of night, you can post any utter filth you wish.

i always try and help if I see a spam post or something I report as I know they are likely busy, but I am rather bemused by it if I’m honest. I’m sure it will make sense at some point, but right now, I can’t say it does, not when you’re reading the kind of filth I saw.

Jane379 · 13/08/2026 09:18

NoCommentingFromNowOn · 13/08/2026 01:42

@BusyJoker maybe its because of our common ground on resenting the mumsnet greed

Bloody hell yes!

And I feel there are solutions but MNHQ simply aren’t interested. I’m seeing them as the ‘ethical hackers’ who try to hack into banks etc.

To the Hacker Teenagers - fewer manky gifs but more comments please.

'I’m seeing them as the ‘ethical hackers’ who try to hack into banks etc.'

  • I don't think so. If that's really their purpose, there were other options besides putting disgusting GIFs and poo fetish posts including on threads that were pretty serious. They didn't disturb me, just grossed me out, but clearly a lot pps were disturbed to the point of the site being unusable for them.

I do agree re the advertising being predatory.

BeatrizBoniface · 13/08/2026 09:19

You're absolutely right, @Viperregency. It's strange to get deleted and suspended for pointing out that thread is bogus. Especially as it's a site which relies on user moderation so much.
I'm currently frustrated at the acceptance of ageism though. I have reported it, it's acknowledged, but not dealt with. An ongoing problem.

OrangeFlower14 · 13/08/2026 09:26

What has this hacker done that people think of ethical?!

Sereine · 13/08/2026 09:57

Viperregency · 13/08/2026 08:40

I have to say I saw some of the filth and was shocked it got through, on other sites this stuff is deleted immediately

I haven’t been on here long enough to fully understand how it works, as much as I love the site and the ease of use, and spend too much time skiving on it, I posted on a thread it was made up nonsense, I then got suspended for a day , as apparently that was troll hunting, even though I’d had no warning or previous communication on such a thing, which surprised me, and then multiple other people posted on the same thread saying the exact same thing, and the posts all stood and were apparently fine. I was reading it thinking everyone thinks the same as I do, but the thread is allowed to stay as is all the other posts saying it’s nonsense,

it felt like if someone reports you you are punished, but no one then monitors it, we all know there are multiple posts a day saying something is made up that stand, and then of course you see pure filth being posted and it’ also stands. I don’t really understand it if I’m honest.

punishing genuine posters randomly but not having the resources to manage the trolls and filth being posted and only acting if someone reports, and behaving in a punitive manner immediately,

it feels a little odd if I’m honest. Genuine posters are immediately punished but only if reported, but if no one reports, or you post after a certain time of night, you can post any utter filth you wish.

i always try and help if I see a spam post or something I report as I know they are likely busy, but I am rather bemused by it if I’m honest. I’m sure it will make sense at some point, but right now, I can’t say it does, not when you’re reading the kind of filth I saw.

I agree that MN are really od about troll hunting. They suspended me once for contesting the genuineness of something a poster said, so I started reporting troll hunting rigorously whenever I came across it. The response was totally inconsistent - some stuff got deleted, but other incredibly blatant troll hunting was allowed to stay. It does appear that, if they accept someone is a troll, then troll hunting is OK - but surely if troll hunting is banned, it should be banned for all purposes? And if they think someone starting a thread is a troll, why not delete the thread anyway?

BeckyAMumsnet · 13/08/2026 10:28

Hello all. It’s completely fair to criticise how we’ve handled this. But repeat registration is a problem for every open platform. Banning an account removes the account, not the person behind it, and email addresses, devices, etc, can all be changed or disguised. We're not making excuses, it’s the problem we need to solve, and we’re looking at what more we can do without making it harder for genuine users to join and post.

Some of the troll's comments may echo criticisms people already have of MNHQ and familiar grievances are for sure a useful way to attract sympathy. A fair criticism doesn’t become unfair because a troll repeats it but the troll doesn’t become admirable because of it either, so please don't give them the attention they're after.

By all means criticise MNHQ @NoCommentingFromNowOn but your repeated personal attacks and insults towards individual members of staff across several threads now don’t make that criticism more persuasive.

spokenorchid · 13/08/2026 11:01

@BeckyAMumsnet what's happened this time?

Something to do with GIFs, I'm guessing? Can you disable GIFs? There's one poster in particular who used to splash them all over every stupid post she made although I don't think I've seen her for a while so hopefully you banned them.

Could you maybe post a new thread to explain what's happened, what Mumsnet did wrong and how it's going to be resolved in future? I can't be the only one who is in the dark here.

purpleme12 · 13/08/2026 11:02

It wasn't GIFs last night though anyway

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