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Email notifications have stopped despite settings still being correct

2 replies

ginasevern · 06/08/2026 16:47

Ever since I've been on MNs (around 3 years or so) I've had email notifications whenever someone reacts to my posts or quotes them. This stopped about a week ago for no apparent reason. I definitely haven't changed my settings or done anything different. I checked my settings today and it certainly all seems to be set up to my email preference, but I found 50 notifications there. Anyone more techy than me (which is probably just about everyone) got any ideas please.

AmeliaPMumsnet · 11/08/2026 12:35

Hi @ginasevern,

Thanks for getting back to me. I've just taken a look and can see that you've opened some of the emails from the past couple of days. Are you now receiving everything as expected?

AmeliaPMumsnet · 07/08/2026 10:56

Hi @ginasevern,

Thanks for getting in touch. This does seem a little unusual, as everything looks to be sending as normal from our side, but we can see that you haven't opened one of our emails since the end of July.

Would you mind checking your junk/spam folder to make sure they haven't started landing in there?

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