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See all MNHQ comments on this thread

Original poster

HELP 404 error message when trying to open threads

237 replies

limetrees32 · 04/05/2026 12:30

On Android phone ,not using app ,viewing a thread about help dress teenage daughter for wedding clicked on link provided by OP to White Fox clothing co. When tried to go back to MN nothing but error message .
Sending this from Chromebook .

OP posts:
Thread gallery
12
ICouldHaveCheckedFirst · 06/05/2026 21:56

Sigh. I can use MN with no problem on my laptop (where I'm typing this!) Been getting Bad Gateway and 404 errors for a few days now on my phone, every single time. I used to use MN via browser on an Android phone. Funny it's happened to other MN users recently, AND it doesn't happen with ANY other site, MN. Come on MN, please don't blame the user, just fix it!

AwkwardBounce · 06/05/2026 20:34

limetrees32 · 06/05/2026 16:03

Yes, and we're not correcting it properly .

Maybe MN could use the £2.6 million profits from advertising to sort out the site.

Deregistering is a thought. I’m worried about the lack of priority and focus on fixing this,? Does it make a security breach more likely? Then what happens!

patioh · 06/05/2026 19:52

Same here - I'm using incognito for the first time, not having problems with any other sites. I've cleared my cache, closed everything, restarted my phone.

And I get the error message even if I try open a new thread for the first time, so surely I can't be viewing a cached version?!

MassiveOvaryaction · 06/05/2026 18:57

limetrees32 · 06/05/2026 08:45

Mumsnet is practically the only social media I use .
Look at friends Facebook posts sometimes and use a local neighborhood forum
Mumsnet seems to me to have a lot of technical glitches but is this usual on this type of site?
I don't understand why it happens.

It's only a problem with Mumsnet. And has been previously.

MassiveOvaryaction · 06/05/2026 18:56

limetrees32 · 06/05/2026 16:03

Yes, and we're not correcting it properly .

Yeah. Patronising much?

MassiveOvaryaction · 06/05/2026 18:55

KellyMumsnet · 06/05/2026 09:52

Morning, everyone. Sorry to hear this is still a problem. We're pretty sure this is a browser cache issue, given that several people are reporting that it's working in incognito mode. It's possible that some people's caches aren't being fully cleared somehow.

If you're still getting the error message it's worth closing all your open tabs, before clearing your cache again (not just cookies) and then completely relaunching the browser.

How many times do you suggest we do this for it to be effective? Have tried at least twice daily since it first happened on Sunday Confused

IDontHateRainbows · 06/05/2026 17:48

Had to use in incognito mode which is a pain but seems to sort it as a temporary fix.

purpleme12 · 06/05/2026 17:43

I do have a recollection of it happening quite a while back now

I'm pretty sure it was the same thing!

CurbsideProphet · 06/05/2026 17:31

I can only open Mumsnet by using Incognito, which I didn't know existed before yesterday. I've never had this before.

purpleme12 · 06/05/2026 17:26

Absolutely @limetrees32

Honestly it's quite ridiculous now reading the mumsnet replies about this.
Because they've not just said these things once but multiple times.
Oh guess what? Their solution is STILL not working!

Original poster
limetrees32 · 06/05/2026 16:03

Yes, and we're not correcting it properly .

OP posts:
AwkwardBounce · 06/05/2026 14:39

limetrees32 · 06/05/2026 13:41

Well goodness people you must not be completely clearing your caches.
Try harder.

And then, in my case, I lose passwords, browsing history etc.

It isn’t good enough that MN have not solved this and that us, the user have the error to correct.

Friendlygingercat · 06/05/2026 14:13

Im getting this every couple of days on Firefox desktop so its not just on Chrome.. If I clear the cache for mumsnet it goes away and returns. Yet I have another desktop computer running the same browser and I dont get it there. Annoying. Glad its just not me but obviously a widespread problem. I dont accept its browser related. As PP have said all other sites including illustration rich sites like Pinterest are running fine.

TheyGrewUp · 06/05/2026 13:50

Catsandbooksaremybag · 06/05/2026 13:27

I've cleared my cache many times now, restarting chrome afterwards every time, but the same error appears.

I fiddled all day yesterday trying to clear the cache. I use the app on a samsung phone. I eventually did it by going into the samsung browser through the samsung apps which appeared to be the driver for google/chrome. Once I cleared the cache there, all was well.

@limetrees32 I had to try very hard indeed and have three screens on my desk so am hardly technologically incompetent.

Glad to be home :)

patioh · 06/05/2026 13:44

limetrees32 · 06/05/2026 13:41

Well goodness people you must not be completely clearing your caches.
Try harder.

😂

Original poster
limetrees32 · 06/05/2026 13:41

Well goodness people you must not be completely clearing your caches.
Try harder.

OP posts:
Catsandbooksaremybag · 06/05/2026 13:27

I've cleared my cache many times now, restarting chrome afterwards every time, but the same error appears.

Gettingbysomehow · 06/05/2026 13:18

I can only access it now on my PC not my phone and I've cleared my chaches.

Original poster
limetrees32 · 06/05/2026 12:45

@KellyMumsnet could you say more about what causes this problem ?
It's never happened on any other site I access.

.

OP posts:
MNHQ
KellyMumsnet · 06/05/2026 09:52

Morning, everyone. Sorry to hear this is still a problem. We're pretty sure this is a browser cache issue, given that several people are reporting that it's working in incognito mode. It's possible that some people's caches aren't being fully cleared somehow.

If you're still getting the error message it's worth closing all your open tabs, before clearing your cache again (not just cookies) and then completely relaunching the browser.

patioh · 06/05/2026 09:48

I'm still getting getting a 400 bad request message despite clearing my cache.

I can only access the site in Incognito mode now. I'm using Chrome.

Catsandbooksaremybag · 06/05/2026 08:56

InflagranteDelicto · 05/05/2026 21:33

Everything was cleared and it still only worked incognito. I use chrome on a pixel.

Same for me, chrome and pixel phone. Have cleared the cache several times and restarted the browser. Irritating.

Original poster
limetrees32 · 06/05/2026 08:45

Mumsnet is practically the only social media I use .
Look at friends Facebook posts sometimes and use a local neighborhood forum
Mumsnet seems to me to have a lot of technical glitches but is this usual on this type of site?
I don't understand why it happens.

OP posts:
WeMeetInFairIthilien · 06/05/2026 06:48

DuckDuckDuckGooseDuck · 05/05/2026 21:48

I thought it was back working this evening as the active threads page loaded on a "normal" tab. But as soon I clicked onto a thread, I got 400 bad request. So I'm back in incognito mode again. Very frustrating.

Exactly the same here - can open notifications, but no actual threads.

likelysuspect · 05/05/2026 21:48

I have just done the clearing thing, Im on a laptop on Chrome and its worked at the moment. I was having to use Edge earlier until Ive just done this

The site worked on my phone earlier which is android and was on Chrome