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Original poster

Mumsnet shutting down Amazon music if I open a thread.

109 replies

Pinklightning · 28/04/2026 17:00

I’ve contacted HQ via email but none of the suggestions have worked so I thought I’d ask here in the hope someone has experience of how to fix this.

This morning I was listening to music as normal on Amazon music and opened mumsnet to read threads. My music stopped. I thought it was a blip but it’s refused to work all day if mumsnet threads are open.
I’ve deleted and reinstalled both Amazon music and mumsnet apps. I’ve turned it off and back on again. Force closed. Cleared the cache.No VPN. Both apps updated.

I’m on iPhone and running iOS 26.3.1(a).

Has anybody experienced this and know how to fix it please?

OP posts:
Thread gallery
6
MNHQ
BeckyAMumsnet · 30/04/2026 10:42

Hi everyone. Could we ask for a bit more information about the ads you think are causing this? A description or screen grab/recording would be really useful. Thanks.

Analo · 30/04/2026 10:39

The website is the same issue, I don’t use the app, but have the same issue on the browser version.

TY78910 · 30/04/2026 10:37

It’ll be to do with the phone thinking adverts have sounds. Have you tried using the website instead of app?

Original poster
Pinklightning · 30/04/2026 10:18

NoYouCantComeToTheWedding · 29/04/2026 17:05

How can you focus on reading stuff on Mumsnet if there's music playing at the same time?! 🤯

I have ADHD and my brain needs ALL the stimulation! Music is the soundtrack to my day. I’ll be listening to a song but have another one going round my head, having a conversation with someone in my head, having a conversation with myself about what I need to do that day, flipping between mumsnet and Facebook and the Lego app and walking at speed to get where I’m going. I’m now on ADHD meds that have reduced the amount of songs and conversations but it’s still very busy in there.

OP posts:
Analo · 30/04/2026 01:35

I have this too, the adverts causing Spotify to cut out, incredibly annoying and the only site it happens with for me.

Original poster
Pinklightning · 29/04/2026 21:34

Nothing suggested is working. The problem appears to be the ads within mumsnet.

OP posts:
ICouldButIWouldNot · 29/04/2026 17:11

I am literally just getting this now whilst sat in my car listening to Apple Music and trying to look at Mumsnet, so frustrating! I thought was me 🤣

NoYouCantComeToTheWedding · 29/04/2026 17:05

How can you focus on reading stuff on Mumsnet if there's music playing at the same time?! 🤯

PolkaDotPorridge · 29/04/2026 17:03

I have turned autoplay off and it still happens.

PatNoodle · 29/04/2026 15:29

There was another thread about this issue recently and they said that it's to do with the ad videos autoplaying and suggested the following

BeckyAMumsnet · Yesterday 16:42
Hello. That doesn't sound right - we're going to look into this now. Could you let us know what ad it was?
In the mean time, you could try turning off autoplay in your browser settings and see if that is a temporary fix.
On iPhone/iPad (Safari): Settings → Safari → Auto-Play → Never Auto-Play, or use the “aA” menu in the address bar and change it under Website Settings
On Android (Chrome): Settings → Site settings → Media (wording can vary slightly by device)

PolkaDotPorridge · 29/04/2026 14:55

It’s happening with my podcasts. Very irritating!

CrushingOnRubies · 29/04/2026 13:49

Yes Facebook does it as well if if I have muted the sound on videos. But that’s been happening for a while with mumsnet it’s more recently an issue

WhatWouldDianeLockhartDo · 29/04/2026 13:39

RockaLock · 29/04/2026 13:15

Yes, same here with Apple Music. I agree it’s probably something to do with the ads.

I usually sit and scroll Mumsnet on the train to/from work, but I won’t if I can’t listen to music at the same time. @MNHQ, please sort this out. It seems every time you make a change in the app, it gets worse!

Came here to say this. I don’t know about Mumsnet but if I’m listening to something and on Facebook, some ads or articles make the music stop. It’s likely that when it happens, there is an advert at the top banner that’s done this and it’ll be a different advert when the music carries on. Not an expert so could be wrong

EasternStandard · 29/04/2026 13:26

Same with the radio

RockaLock · 29/04/2026 13:15

Yes, same here with Apple Music. I agree it’s probably something to do with the ads.

I usually sit and scroll Mumsnet on the train to/from work, but I won’t if I can’t listen to music at the same time. @MNHQ, please sort this out. It seems every time you make a change in the app, it gets worse!

CrushingOnRubies · 29/04/2026 12:16

sarahbanshee · 28/04/2026 21:11

Similar experience but with Apple Podcasts -
my podcast keeps stopping every time I open Mumsnet, it’s fine with other apps.

I am also on iPhone, running iOS 26.3.1(a)

Yes I had the exact same thing the other day. Especially when scrolling past adverts, not posts as such.

PsychoSyd · 29/04/2026 09:12

Yep, I’ve got it too with Spotify on my iPhone. iOS 26.4.2 and Spotify version 9.1.44.2119.

CannotConfirm · 29/04/2026 08:53

If you look on the other site stuff threads, there is definitely something wrong with MN and not much support or reasoning around it.

Usual MN answers are ‘on’ us to make changes, rather than MN ensuring their site is functioning.

PassTheCranberrySauce · 29/04/2026 08:51

It’s because there’s an advert at the top of the MN screen which stops whatever is playing in the background.

Original poster
Pinklightning · 29/04/2026 08:49

It’s doing it again 😩 I’ll go to the Apple Store today and see what they say.

OP posts:
shshs · 29/04/2026 07:39

Yep this started happening to me this weekend, really annoying, just makes me avoid MN when I’m listening to music. Wasn’t sure if it was a setting I could change my end?

IwanttoWFH · 29/04/2026 07:24

Keeps happening to me with Spotify. It’s usually because of an advert running in the background (happens to me on Facebook sometimes, too, but at least with Facebook, if I close the app down it works again). Really irritating

Original poster
Pinklightning · 29/04/2026 06:57

sarahbanshee · 28/04/2026 21:11

Similar experience but with Apple Podcasts -
my podcast keeps stopping every time I open Mumsnet, it’s fine with other apps.

I am also on iPhone, running iOS 26.3.1(a)

I’m on IOS26.4.2 now after updating last night although it had fixed itself before I updated.

Mumsnet said I was the only person to have raised this so perhaps everyone get in touch to make them aware as it does seem to be a problem with mumsnet rather than the other apps.

OP posts:
asdbaybeeee · 29/04/2026 05:57

sarahbanshee · 28/04/2026 21:11

Similar experience but with Apple Podcasts -
my podcast keeps stopping every time I open Mumsnet, it’s fine with other apps.

I am also on iPhone, running iOS 26.3.1(a)

Yes exactly the same!! Really irritating

Minesril · 28/04/2026 22:51

Yes same! I thought it was my Amazon playing up!