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Original poster

"Active" and "I'm On" buttons not working

66 replies

CandyEnclosingInvisible · 23/04/2026 15:25

I was able to navigate to specific boards but if I click on the "Active" button to see recent threads or the "I'm On" button the links are broken and I get this (see image)

"Active" and "I'm On" buttons not working
OP posts:
New posts on this thread. Refresh page
Upstartled · 05/05/2026 06:13

My 'I'm on' (android, chrome) pinged back to life yesterday. I didn't do anything, it just sorted itself out after being out for ages.

AnAngelOnTheWallsOfVersailles · 05/05/2026 06:09

RaraRachael · 04/05/2026 22:58

I'm getting Error 400 and can't access from Android with Chromd ag all. Neither of your suggested fixes is working

Same, it must be an android thing.

RaraRachael · 04/05/2026 22:58

I'm getting Error 400 and can't access from Android with Chromd ag all. Neither of your suggested fixes is working

MachineBee · 04/05/2026 22:48

It’s working again for me now too

JeopardyLeopardy · 04/05/2026 07:54

It has started working again this morning for me, after I got a tick box page checking I'm not a bot. Glad I held my nerve!

murasaki · 27/04/2026 16:26

I'm wondering if they can fix it and riding it out is the answer. Someone clearly pressed something they shouldn't have done, can they not back track and undo it?

JeopardyLeopardy · 27/04/2026 16:14

I won't be clearing my cache, I've done that on previous MN advice and it deleted absolutely everything and made my life much harder. I don't have the option to only clear it for MN. I have 1317 tabs open, I'm not someone who takes deleting lightly!

There's no other site I use which has such frequent tech issues. I'm not sure I've ever noticed tech issues anywhere else actually. Presumably they are resolved without affecting users.

MNHQ
KellyMumsnet · 27/04/2026 10:47

Sorry to hear some of you are still having problems with this. It definitely is a browser issue (it's causing a redirect away from Active) so might be worth clearing cache again.

You could try a different browser - which wouldn't have the cached redirect - and that should also work. Or try it in incognito which should work too, but you then wouldn't be signed in. If incognito is working ok that's a definite sign that your cache wasn't cleared properly so worth trying again with that.

Songlines · 27/04/2026 07:51

AnAngelOnTheWallsOfVersailles · 27/04/2026 07:14

Yes, I've given up - my default was always to browse from Active and I can't access that page anymore so I'm actually hoping this cures my MN habit!

Show quote history

Me too!

AnAngelOnTheWallsOfVersailles · 27/04/2026 07:14

Blocksfruity · 27/04/2026 06:53

I've deleted cache but it still doesn't work on Chrome in Android. An incognito window works fine however so perhaps the browser isn't actually deleting all the cache? It signed me out so it definitely did something. Is anyone else still having problems?

Yes, I've given up - my default was always to browse from Active and I can't access that page anymore so I'm actually hoping this cures my MN habit!

Boquets · 27/04/2026 07:03

Blocksfruity · 27/04/2026 06:53

I've deleted cache but it still doesn't work on Chrome in Android. An incognito window works fine however so perhaps the browser isn't actually deleting all the cache? It signed me out so it definitely did something. Is anyone else still having problems?

Mumsnet seemed to have stopped responding. No updates on the issue, no reasons given.

Blocksfruity · 27/04/2026 06:53

I've deleted cache but it still doesn't work on Chrome in Android. An incognito window works fine however so perhaps the browser isn't actually deleting all the cache? It signed me out so it definitely did something. Is anyone else still having problems?

fbibones · 26/04/2026 02:20

I can’t post a thread at all, I get this

"Active" and "I'm On" buttons not working
TakeTheCuntingQuichePatricia · 25/04/2026 19:58

Finally got mine to work but had to clear the last 7 days worth for it to work. As a result I've lost some tabs i had open so I could cole back to them and been signed out of loads. Like a PP said we shouldn't be having everything affected like that.

AnAngelOnTheWallsOfVersailles · 25/04/2026 18:11

BeckyAMumsnet · 25/04/2026 16:37

We think some browsers cached a redirect they shouldn’t have. Once that’s stuck, it can cause the kind of issues you’re describing.

The good news is that clearing the cache just for Mumsnet should fix it. Quick steps below:

Chrome

  • Go to mumsnet.com
  • Click the padlock icon next to the URL
  • Click “Site settings” → “Clear data”

(If you don’t see that option, Chrome sometimes only allows clearing all browsing data: Menu (⋮) → Settings → Privacy → Clear browsing data.)

Safari (iPhone/iPad)

  • Go to Settings → Safari → Advanced → Website Data
  • Search for mumsnet
  • Swipe left and delete

Safari (Mac)

  • Safari → Settings → Privacy → Manage Website Data
  • Search for mumsnet and remove it

It’s a bit fiddly, but it should fix this problem Let us know if you have further problems.

Edited

What about Samsung Internet on an android phone?

BIWI · 25/04/2026 17:32

Brave
And I know lots of people also use DuckDuckGo

MNHQ
BeckyAMumsnet · 25/04/2026 17:31

Which browser, @BIWI?

@murasaki thank you, that’s really helpful to know. A couple of things that are worth trying on Chrome mobile:

Open Mumsnet in an incognito tab - if it works there, it does point to cached data being the cause

Force refresh the page by holding down the refresh icon

If you’re happy to try it, clearing cookies/site data as well as cache (Settings → Privacy → Clear browsing data → make sure “Cookies and site data” is ticked) can sometimes shift it where cache alone doesn’t.

murasaki · 25/04/2026 17:28

I don't get a padlock next to the url on chrome on android, and I previously deleted my browsing history and cache and it didn't work....

BIWI · 25/04/2026 17:20

What about other browsers @BeckyAMumsnet?

MNHQ
BeckyAMumsnet · 25/04/2026 16:37

We think some browsers cached a redirect they shouldn’t have. Once that’s stuck, it can cause the kind of issues you’re describing.

The good news is that clearing the cache just for Mumsnet should fix it. Quick steps below:

Chrome

  • Go to mumsnet.com
  • Click the padlock icon next to the URL
  • Click “Site settings” → “Clear data”

(If you don’t see that option, Chrome sometimes only allows clearing all browsing data: Menu (⋮) → Settings → Privacy → Clear browsing data.)

Safari (iPhone/iPad)

  • Go to Settings → Safari → Advanced → Website Data
  • Search for mumsnet
  • Swipe left and delete

Safari (Mac)

  • Safari → Settings → Privacy → Manage Website Data
  • Search for mumsnet and remove it

It’s a bit fiddly, but it should fix this problem Let us know if you have further problems.

murasaki · 25/04/2026 16:34

I can't access AIBU at all. I've tried going through the talk menu, via going to an active thread and then clicking the header nada, zilch.

Any updates?

JeopardyLeopardy · 25/04/2026 16:29

I don't want to clear my cache, it's useful!

BillieWiper · 25/04/2026 13:06

I'm getting this for active and for notifications for the last 2 days now. It's really annoying!

FeelingALittleWoozyHere · 25/04/2026 12:24

This is happening for me on the 'watching' button

"Active" and "I'm On" buttons not working
Piknik · 25/04/2026 12:20

Is something happening with this @LilyMumsnet ? I can't find any of the threads that I am on and it's making MN unworkable for me at the moment. I am not a 'browser' - I start and contribute to a number of threads that I get quite invested in. It's a real pain to have to try to remember what board they were on and trawl through until I find them again.

And then - I have to do it all again. It really needs fixing.