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Site continually crashing and reloading

319 replies

Traceysgoingtobelivid · 20/11/2025 11:42

I am so utterly sick of this, it’s been going on for months but now it’s even worse, in the space of 15 minutes the site has crashed and reloaded 3 times, each time I have lost my post I was typing, it’s infuriating, I am on an iPad using safari. This has been highlighted by numerous posters time and time again and nothing changes.

OP posts:
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FlutterShite · 29/12/2025 13:19

Puzzledandpissedoff · 29/12/2025 13:11

I thought using this used to result in endless messages about the need to disable adblockers and log in again, PuppyMonkey?

Though if that's stopped I expect it'll soon restart again ...

I’m using DuckDuckGo too, and it works perfectly. I’m particularly happy not to have to see that ad with close-up footage of people scratching and scratching at their dry skin - it made me feel sick.

Puzzledandpissedoff · 29/12/2025 13:11

PuppyMonkey · 29/12/2025 10:27

Just popping on here after reading a recommendation for DuckDuckGo browser (instead of Safari which is what I was using on my iPhone) - so far, so good. Seems to have cured all the issues I was having on Safari (threads freezing and pages going blank and reloading, little messages coming up saying “page reloading” etc). Really weird using MN again without any issues.

I thought using this used to result in endless messages about the need to disable adblockers and log in again, PuppyMonkey?

Though if that's stopped I expect it'll soon restart again ...

PuppyMonkey · 29/12/2025 10:27

Just popping on here after reading a recommendation for DuckDuckGo browser (instead of Safari which is what I was using on my iPhone) - so far, so good. Seems to have cured all the issues I was having on Safari (threads freezing and pages going blank and reloading, little messages coming up saying “page reloading” etc). Really weird using MN again without any issues.

Barleycat · 27/12/2025 17:35

Im using android and the site is virtually unusable for me atm as keeps crashing.

ElBandito · 26/12/2025 19:05

Yes, today the page loading on the site has been absolute shite.

Sbmpp · 25/12/2025 18:50

@Traceysgoingtobelivid Happens all the time to me too. On my iPad. The freezing drives me batty.

BakeOffRewatch · 25/12/2025 18:00

Happens all the time with me too. iPhone safari. I thought it was a “feature” as it always happens s if I try to search the thread for a word which I think is something MN monetise?

the ads cover people’s posts too so sometimes I don’t know what’s happened in the thread!

Traceysgoingtobelivid · 25/12/2025 17:47

Well today I have had to reload the site approximately every 5 minutes as the page completely freezes, I have also yet again had the infuriating delayed typing. I think HQ need to work in conjunction with Apple as it seems Apple devices and mumsnet are incompatible.

OP posts:
TappaMcFeety · 25/12/2025 14:05

No change for me today. Still freezing and blank page whilst it takes forever to load.

PuppyMonkey · 25/12/2025 14:04

Yep, jinxed it - went on another thread and it was back and crashed again. Sad

Pinkfluffypencilcase · 25/12/2025 13:30

No it’s back
but at least get to read one page before it appears.

Pinkfluffypencilcase · 25/12/2025 13:26

PuppyMonkey · 25/12/2025 13:12

<<whispers>> I’ve just come on this thread and noticed the video advert at the top is gone today. Is it just my phone? Is it a MN Christmas miracle?

Oooo
thanks mnhq!

PuppyMonkey · 25/12/2025 13:12

<<whispers>> I’ve just come on this thread and noticed the video advert at the top is gone today. Is it just my phone? Is it a MN Christmas miracle?

Pinkfluffypencilcase · 24/12/2025 17:09

And i just find it rude that once I’ve started reading the stupid video pops down a second later. Stop disturbing me ffs!

Pinkfluffypencilcase · 24/12/2025 17:08

Ijwwm · 24/12/2025 03:47

As a start, that one is not rocket science (not directed at you!). It’s painfully obvious how long it takes that space at the top of the page to load to not have an inkling that might just be one of the many issues users are having.

Exactly!! The page is stuck, can’t scroll until the ad appears at the top

Ijwwm · 24/12/2025 03:47

Pinkfluffypencilcase · 24/12/2025 00:53

The drop down video ad hopefully ..

As a start, that one is not rocket science (not directed at you!). It’s painfully obvious how long it takes that space at the top of the page to load to not have an inkling that might just be one of the many issues users are having.

Pinkfluffypencilcase · 24/12/2025 00:53

PuppyMonkey · 23/12/2025 21:50

Thanks @LilyMumsnet - what is on your narrowed down list, just out of interest?

The drop down video ad hopefully ..

PuppyMonkey · 23/12/2025 21:50

Thanks @LilyMumsnet - what is on your narrowed down list, just out of interest?

LilyMumsnet · 23/12/2025 15:47

Hi all

We have carried out a huge amount of real-world testing and dug into performance logs and browser behaviour across different devices, browsers, connection types and browsing styles to try to figure out the most likely causes.

Based on what we now know, we have been testing improvements but sadly we've not pinned down the issue yet, although we have definitely narrowed down the most likely causes.

We are continuing to run targeted fixes - thanks to everyone who has shared recordings, screenshots and reports - we promise to keep you posted on our progress.

dontcallmelen · 23/12/2025 14:50

Cattenberg · 23/12/2025 12:03

I'm convinced that Mumsnet is somehow incompatible with Apple devices. As I said before, it works fine on my HP laptop, but not on my iPhone or iPad.

Agree most posters who are reporting it’s usually those of us that have iPads or iPhones.

Cattenberg · 23/12/2025 12:03

I'm convinced that Mumsnet is somehow incompatible with Apple devices. As I said before, it works fine on my HP laptop, but not on my iPhone or iPad.

Pinkfluffypencilcase · 22/12/2025 12:53

When mnhq use the site is it perfectly behaved for them?

Or are they using latest spec stuff? But the beauty of mn was that it’d work on my old iPad until the ads messed everything up. And it’s messed up on my newer iPhone. Even when I had the latest iOS.

It’s the drop down video ad that is causing problems imo. The site pauses until it loads.
it didnt used to happen before.

dontcallmelen · 22/12/2025 09:20

Puzzledandpissedoff · 21/12/2025 13:59

If it becomes as shit on my iPad as it is on my phone, I may well give up completely

That would be a shame, @noblegiraffe; I'm sure I'm not alone in thinking you'd be missed, but the lack of engagement from HQ is worrying and I really do hope we're not entering the last days of Mumsnet

Hate to be the bearer of bad news @noblegiraffe im on iPad & it’s a total nightmare has been for months have reported many many times the constant reloading/freezing blank white page losing posts because it crashes mid reply plus the ghost typing I have suggested MN simply use iPad/iPhone & see for themselves what happens to no avail they just ask for screen shots which is nigh on impossible when the bloody site keeps freezing or reloading.

sparklingtrees · 21/12/2025 18:47

Puzzledandpissedoff · 18/12/2025 17:17

When crashing is mentioned, do you all mean this thing of "site is unresponsive - wait or exit"?

That's what it says for me anyway, and waiting never makes any difference; the only answer is to exit and re-enter the site, when it just happens again

Beats the hell out of me why this is only ever on MN and everything else runs just fine ... any suggestions @MNHQ ?

This is happening to me constantly, but I’m trying to access MN in my laptop. It’s slightly better on the iPhone.

no problem with any other websites, this is hopeless!

Puzzledandpissedoff · 21/12/2025 13:59

If it becomes as shit on my iPad as it is on my phone, I may well give up completely

That would be a shame, @noblegiraffe; I'm sure I'm not alone in thinking you'd be missed, but the lack of engagement from HQ is worrying and I really do hope we're not entering the last days of Mumsnet