Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Site continually crashing and reloading

319 replies

Traceysgoingtobelivid · 20/11/2025 11:42

I am so utterly sick of this, it’s been going on for months but now it’s even worse, in the space of 15 minutes the site has crashed and reloaded 3 times, each time I have lost my post I was typing, it’s infuriating, I am on an iPad using safari. This has been highlighted by numerous posters time and time again and nothing changes.

OP posts:
Thread gallery
29
NewAgeNewMe · 27/03/2026 18:17

It’s like MN are deliberately trying to run MN down, and I don’t know why.

ElBandito · 27/03/2026 13:32

Ok, in the spirit of fairness and being helpful I have gone back to Safari and tried mumsnet on there once again.
If I click the cross on the most annoying advert it does stay closed for the session.
The advert at the top of the page takes a good 10 seconds to load and there are still moving adverts that I can't close on the right.
Scrolling down the page was very jolty.
As I was reading a thread the page was reloaded twice because a 'problem occurred'.
Will return to the other browser for now because it still isn't good enough.

Pinkfluffypencilcase · 27/03/2026 11:07

BeckyAMumsnet · 25/03/2026 13:36

Hello everyone, thanks for your posts. If you’re still running into crashing or freezing, one thing that’s helps is closing the video player using the ‘X’. Once it’s closed, it shouldn’t reappear during that session. Please do let us know how you get on with that and do share your feedback.

The layout issues reported earlier should now be fixed for users posting on web. There are issues on android app that we are currently trying to resolve. Thank you.

The video pops up again almost straight away after I use the x. And it makes me lose my place as it scrolls back to the top.

Ijwwm · 27/03/2026 11:00

Closing the video makes no difference at all.

Site is still freezing. Clicking onto links to threads, different boards, notifications links, etc often takes two or three goes for it to “register”.

And I’m getting mightily fed up of getting halfway through typing out a detailed (and hopefully useful) post of advice, to then have the site crash/reload and all my typing is gone. I then give up because I can’t be arsed to do it again.

This is still the only site I use that makes my device run hot and it drains the battery life much quicker.

nottodayfgs · 26/03/2026 14:08

Yep closing the video makes no difference.

NewAgeNewMe · 25/03/2026 15:53

The closing of the video makes zero difference.

dontcallmelen · 25/03/2026 14:07

@BeckyAMumsnet hi it’s makes no difference to the reloading-freezing if i click on the moving ad “x” & remove it, still does it regardless.
layout now back to normal.

BeckyAMumsnet · 25/03/2026 13:36

Hello everyone, thanks for your posts. If you’re still running into crashing or freezing, one thing that’s helps is closing the video player using the ‘X’. Once it’s closed, it shouldn’t reappear during that session. Please do let us know how you get on with that and do share your feedback.

The layout issues reported earlier should now be fixed for users posting on web. There are issues on android app that we are currently trying to resolve. Thank you.

dontcallmelen · 25/03/2026 10:55

Page layout now back to normal all very odd.

dontcallmelen · 25/03/2026 10:02

Has the page layout changed this morning trending is underneath the end of a page & active/im watching etc is on a bar at the bottom of the page was a bit confused it’s still reloading though every time you click on a new thread or change page.

NewAgeNewMe · 25/03/2026 09:39

Still happening.

Lovelygreenpen · 23/03/2026 14:01

The only visible advert while this is happening, is ‘Play Today’s Guessword’, if that helps to mention

justasking111 · 23/03/2026 12:00

AHH this explains why the site appears to have been so quiet over the weekend. Mind you could be gardening fans and spring cleaning fans laying down their phone

Lovelygreenpen · 23/03/2026 11:40

It looks a total mess. iPhone 13, google chrome.
I’d like the same Active, I’m On etc navigation bar to appear top and bottom of the thread.
It s like where’s Wally trying to spot the navigation bar at the bottom of the page at the moment. Does not appear at all at the top

Site continually crashing and reloading
Lovelygreenpen · 23/03/2026 11:33

I have the same, the reloading and jumping to bottom of page. Losing half written posts which before would save in draft automatically

I also don’t get the navigation bar that used to be around to go to Active, watching, threads I’m on etc. I have to pull down the arrow in the top right hand corner and get those options that way.

I know the owners want to seek but they’re trying to sell a site that’s extremely difficult to engage with as a poster (rather than just a reader). Posters populate the site for free and make the site a lot of money. Stop making it so difficult or the site dies and with it a good resource for women.

NewAgeNewMe · 10/03/2026 13:28

I’d be interested to know, if people who have premium also have these issues.

If MN are planning on selling as pp said, one would think, they’d want the site to be in complete working order,to be able to sell.

JaneJeffer · 10/03/2026 13:20

INeedAnotherName · 10/03/2026 10:50

Agree it's getting worse. They need to reboot their server or buy a new hamster. Getting tired of seeing the "dial-up swirls" on every post. Yes I did mean post and not thread!

Oh that’s what happened. The hamster died 🥲

INeedAnotherName · 10/03/2026 10:50

Agree it's getting worse. They need to reboot their server or buy a new hamster. Getting tired of seeing the "dial-up swirls" on every post. Yes I did mean post and not thread!

PrioritisePleasure24 · 10/03/2026 07:12

This is particularly bad this morning. It’s the adverts i think that are too much with small, large, moving and video all in one page and causing it. But we can’t get rid of those to help user expedience which is why it just gets worse🙄 i barely come on here now and when i do im not on long cos its so bloody frustrating

Pinkfluffypencilcase · 08/03/2026 17:28

Just had this now when I clicked show quote history (fine) then I did hide quote history. And it had to re load.

Snackpocket · 08/03/2026 10:42

I’ve been moaning about the constant refreshing for ages, they don’t care.

justasking111 · 04/03/2026 16:54

Mumsnet is in the process of being sold. They're not going to throw money at the problem now. Perhaps the new owners will

Pinkfluffypencilcase · 04/03/2026 15:54

I’m trialling the menu bar disappearing to give more screen space to read threads. I like the extra space. But it’s quite laggy and doesn’t reappear fast enough.

unrelated to that. I also find that I’m reading and scrolling and unbidden the page goes back to the top. Very frustrating.

INeedAnotherName · 04/03/2026 15:48

I don't have a video running so can't close anything.

But I do lose posts I'm in the middle of typing up.

I do still sometimes have the message box with the text still in it even after posting.

If I leave a thread open, with a bookmark on the last post, and I come back it is NEVER at the last read post and even if I refresh the thread it still doesn't return me to the bookmarked post. Why??

Pinepeak2434 · 04/03/2026 15:41

Yep same and it’s often unresponsive when I click on links to threads.