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Original poster

Page keeps refreshing and starting from the top

53 replies

Deerfolk · 25/09/2025 11:27

So whilst I’m scrolling down and reading it will refresh and I will have to start from the top again

OP posts:
IJWMM · 28/09/2025 03:15

KatyMumsnet · 25/09/2025 11:56

Hi, thanks for reporting this. We know it’s frustrating, and it’s tricky to pinpoint exactly what’s causing this issue but we are actively trying to find out.

If you’re able to browse the site and take a screen recording to capture when it happens, that would be a huge help in figuring out what’s going on. If you’re not sure how to record your screen, just let us know and we’ll be happy to guide you through it.

In reality, most users are on this site during breaks in their day. They don’t have time to screenshot stuff, they’re just wanting to engage on here.

Surely you have the resources to do the work that you’re asking your users to do. Most issues highlighted on here are experienced by a number of people. Don’t ask them to provide evidence, invest in replicating it in your own team.

MNHQ
KatyMumsnet · 25/09/2025 11:56

Hi, thanks for reporting this. We know it’s frustrating, and it’s tricky to pinpoint exactly what’s causing this issue but we are actively trying to find out.

If you’re able to browse the site and take a screen recording to capture when it happens, that would be a huge help in figuring out what’s going on. If you’re not sure how to record your screen, just let us know and we’ll be happy to guide you through it.

MMAMPWGHAP · 25/09/2025 11:28

Happens all the time. Never happened when I had the ad blocker on,

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