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Page keeps refreshing and starting from the top

53 replies

Deerfolk · 25/09/2025 11:27

So whilst I’m scrolling down and reading it will refresh and I will have to start from the top again

OP posts:
New posts on this thread. Refresh page
RobustPastry · 26/10/2025 08:55

Just want to say with irritation that this is still happening. Also that if it’s a strategy around pushing users towards paying for ad -free use of MN i would say like however many another posters, I have been a poster here for years. And considering that the content in Talk which provides most of the traffic I assume, is provided by all of us for completely free, whether we also enjoy it or we find it useful isn’t relevant, the idea of being expected to pay for to use something that we also build at no charge, sits very uncomfortably with me. We know this site makes a healthy profit for its owners. Thanks for looking into this behind the scenes to fix it.

TheGriffle · 26/10/2025 08:52

It’s happened at least 3 times this last hour alone, on 3 different threads. Once where I wasn’t even touching the screen at all and at least once when I was scrolling to the giant Co-op ad that covers the screen.

IJWMM · 26/10/2025 04:10

Still driving me round the bend. This site is (was) a godsend for those insomnia hours.

I honestly don’t understand why the team can’t replicate and sort the issue. As a PP said, it happens so fast that there’s no chance of a screenshot.

How on earth can no one in the team replicate or see the problem? I’m now leaning towards it being an outsourced IT support. Have seen it before. Great for cost savings, not so great for those using the service or working in the company.

Occitane · 25/10/2025 10:08

This happens for me too. In fact it just happened while I was reading this thread. It’s impossible to screenshot as it happens so quickly.

Sgtmajormummy · 25/10/2025 10:00

I’ve always (15+years on MN) had 100 replies as my page count. Now I’m considering putting it to infinite BUT expecting fresh problems with scrolling and being sent back to the top.
Its the last chance I’m giving this site.
Next stop, flouncers’ corner!

TheGriffle · 25/10/2025 09:45

I’m also getting this constantly, IPhone 11 using Safari. There’s no rhyme or reason to it happening, it just randomly does it. I’m also occasionally getting a blank OP when the thread loads and I have to refresh for it to appear.

mechanicalpencil · 23/10/2025 22:29

Any update please @MNHQ?

Sgtmajormummy · 21/10/2025 23:13

It’s almost as if they want us to pay for the ad-free version.
Grin

marshmallowmix · 18/10/2025 12:37

Same @mechanicalpencil ! It’s a lot worse today it’s becoming unusable …

mechanicalpencil · 18/10/2025 12:35

the same here and also noticed that it is happening more often now. Before was just maybe once or twice per session but this morning it has happened already 8 times!
😵‍💫😵‍💫😱 please fix! I don’t want to have to leave MN because of this! 🙏🙏

marshmallowmix · 18/10/2025 11:53

Sort this out please, reading and posting and it resets and takes you to the top of the thread! ffs this is a joke …get some decent IT

ImAPreMadonna · 18/10/2025 09:29

Yep. Cleared my cache and did all the things. Been going on for months and it’s so bloody irritating.

Use some of the ad revenue to hire a decent IT guru, maybe?

Afterthesun · 18/10/2025 09:18

Yes I’ve got it too. Given up on the iPad this morning and am now on my phone but pages still stalling. It’s infuriating and I hardly use MN any more.

MMAMPWGHAP · 18/10/2025 09:02

Just happened again whilst scrolling down this thread.

Trodincatsickagain · 18/10/2025 09:00

This feature has now started refreshing the page and as part of that, wiping out the text of the post that I’m writing but haven’t posted yet. That’s new and much worse and more frustrating. I don’t like my time and my interest in commenting to be wiped away like that.

This has been happening for a while when I write a post.

marshmallowmix · 18/10/2025 08:04

Same for me scrolling is difficult and slow due to ads then it moves back to the start. It’s not a good user experience …too many ads all over the place and site not functioning as it should.

RobustPastry · 18/10/2025 07:55

This feature has now started refreshing the page and as part of that, wiping out the text of the post that I’m writing but haven’t posted yet. That’s new and much worse and more frustrating. I don’t like my time and my interest in commenting to be wiped away like that.

It feels like the impetus for gaining advertising revenue is hugely outweighing the lack of resource or priority given to MN’s IT team and ensuring a decent user experience. The site has to be usable to retain and attract users.

LilyMumsnet · 17/10/2025 15:30

Thanks all.

We're still looking into this - sorry we don't yet have an update, but we'll post as soon as we do.

ninjahamster · 17/10/2025 12:00

Just adding that this is happening to me more and more.

PrioritisePleasure24 · 17/10/2025 07:46

Yeah this is happening to me too. Even as i i accessed this post.

FlorenceAndTheVagine · 15/10/2025 16:55

This is SO annoying! Genuinely making me spend less time on here, but possibly not a bad thing 😂

Sgtmajormummy · 15/10/2025 16:52

Sometimes it kicks me back to the top while I’m still reading the OP’s first post!🙄

pickywatermelon · 14/10/2025 23:56

I would agree with the PP - the reloading issue is just so constant - everytime you come to the page, everytime you go to a new thread - it’s hard to believe that no Mumsnet employee has this same experience

It’s so tedious

KatyMumsnet · 14/10/2025 09:55

Thanks for taking a recording @SlipperyLizard please send it to [email protected]

We are actively trying to find and resolve these issues - thanks for bearing with!

EvangelicalAboutButteredToast · 14/10/2025 09:48

It’s the ads freezing and crashing the site.