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Original poster

Threads scrolling by themselves

84 replies

PragmaticIsh · 19/09/2025 22:07

Using a browser on my mobile and this evening threads are scrolling upwards by themselves. It's really freaky!

OP posts:
New posts on this thread. Refresh page
Hoardasurass · 01/10/2025 11:03

Its stopped for me on my Samsung phone. Thank you for fixing this and the colour problems as its made the site much easier to use @BeckyAMumsnet

MNHQ
BeckyAMumsnet · 01/10/2025 09:01

Morning - and huge thanks to everyone who took the trouble to send us screen recordings. We think we've identified the cause but can we please ask you to let us know if the phantom scrolling is still happening?

Original poster
PragmaticIsh · 30/09/2025 11:29

Ive emailed three screen recordings to [email protected]

Can anyone else capture this in a screen recording?

OP posts:
MNHQ
BeckyAMumsnet · 29/09/2025 10:31

Hello, everyone - we know we're a pain when we keep asking for screen recordings but they will help us pinpoint what exactly is causing the issue so we'd be grateful if you can record what's happening and send to [email protected]

And should anyone have some spare time to jump on a call with us - that would also be really helpful. Thank you.

Ksibeij · 28/09/2025 15:13

@BeckyAMumsnet please see above posts. It's back!!

Ksibeij · 28/09/2025 15:12

It's happened to me this afternoon too

Mumteedum · 28/09/2025 14:24

Heathrow ad.

Just happened again. Fine on refresh

Horsedoglover59 · 28/09/2025 14:01

Same problem as everyone else here - threads suddenly scrolling upwards by themselves.
I'm using an android (Samsung) phone using Chrome. I thought it was my phone being an a##hole, but apparently not, this time.

Mumteedum · 28/09/2025 13:57

I think it's triggered by certain ads that pop up. I had it on chrome android this morning. Just did a refresh and it was ok then. It's v irritating though.

Spanador · 28/09/2025 13:55

Mines being doing this too. Chrome app on iPhone. Between this, all the constant ads and glitches the site is just becoming annoying and unusable

Cantseetreesforthewood · 28/09/2025 12:16

Back at it this morning for me too.
Tried to work out how to video my own screen, but couldn't figure it out. Sorry.

GrandChampionBestinDungeonPrincessDonut · 28/09/2025 11:01

This has been happening to me too, intermittently over the last few days and again this morning. Also using chrome on android.

drspouse · 28/09/2025 09:55

I've had it this morning too. If I go back and reload the thread in question it usually stops. But it's annoying and pointless! I'm using the mobile site, on a pretty new Pixel on Chrome (so I'm not a cheapskate!).

mum2jakie · 28/09/2025 08:58

Back here too! Must be a sign to get out of bed!

DrinkReprehensibly · 28/09/2025 08:34

I'm another one who has been getting this issue and just came here now as the annoying jerky scrolling is affecting my ability to read a thread. Android Samsung with Chrome. Even if I switch to another tab and return, it's still scrolling away. Going into the chrome "meatball menu" as MNHQ call it, seems to stop the scrolling.

Grumpyoldpersonwithcats · 28/09/2025 07:39

Back doing it this morning...
🤬

Ukisgaslit · 26/09/2025 09:25

The autoscroll has stopped for me
Thank you

MNHQ
BeckyAMumsnet · 25/09/2025 12:11

Thanks so much to everyone for flagging this issue - we’re really sorry it’s affecting your browsing. We’re aware of it and are taking it seriously.

To help us get to the bottom of it as quickly as possible, it would be incredibly useful if you could send screen recordings showing the behaviour, including any ads that appear when it happens. The more examples we have, the better we can identify the cause and fix it.

Really appreciate your patience while we investigate, and we’ll keep you updated as soon as we know more.

MNHQ
BeckyAMumsnet · 24/09/2025 11:20

Thank you @PragmaticIsh - we're reviewing your screen recording now and will update ASAP.

Original poster
PragmaticIsh · 24/09/2025 09:24

@BeckyAMumsnet I've just emailed a video to [email protected] of this scrolling, taken this morning on my Samsung on Chrome. Still happening. Any news on fixing it as I'm far from the only user who has had the issue, albeit intermittently?

Thanks.

OP posts:
EducatingArti · 21/09/2025 17:37

Me too. Happening intermittently. Chrome on Android

hexsnidgett · 21/09/2025 17:01

Is there no answer yet? I thought it was a new feature and came here to see how to turn it off.

Perplexed20 · 21/09/2025 16:06

Happening for me too

Beamur · 21/09/2025 10:31

I just close MN if this happens...

GeckoClimber · 21/09/2025 10:29

Concretejungle1 · 21/09/2025 00:40

Yes chrome is unusable. I’ve tried to read a large thread and page is constantly refreshing. Been like this over a year.

Edited

I moved to chrome because safari was unusable.

It’s only MN that I can’t use on either, everything else works fine. It all points to MN being the issue, but they don’t appear to care.