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Original poster

What is going on with the app on Iphone?

81 replies

WhenYouSayNothingAtAll · 27/08/2025 10:57

Not only is it incredibly laggy and keeps freezing/crashing,certain features won’t work unless I refresh or leave a thread and rejoin ,but it also messes up my phone. It gets hot incredibly quickly, brightness goes down , it freezes and it drains the battery. It’s becoming impossible to use for more than 10 minutes at a time. This doesn’t happen with any of my other apps.

It’s incredibly annoying, as I quite like a bit (A LOT) of MN during quiet times and now usage is very limited , but the phone is also useless for a bit .

I’m on an Iphone 13 mini and everything is up to date.

OP posts:
PadamPadamPDoom · 08/09/2025 14:50

The newest issue I’m finding on the app is that it disappears the comment I’m in the middle of writing. When it’s working normally I can leave the app mid-comment to search for a link or whatever, and then bring it back to c&p. But all too often now, when I return, the unfinished comment has gone - but the app thinks I’m still editing it.

Weird and frustrating.

(And yes - heat death of MN app crashed my entire phone last week!)

MadameCholetsDirtySecret · 08/09/2025 09:43

My iPhone is running very hot on the MN app. I don’t have this problem with any other app. It is causing me to stop looking at MN so much anymore.

BunnyRuddington · 08/09/2025 09:36

indoorplantqueen · 08/09/2025 08:27

My iPhone also getting hot when using the app and it’s killing my battery.

Mine too.

ErrolTheDragon · 08/09/2025 08:35

itsachickeninnit · 08/09/2025 08:29

Anyone know the mn email address for complaints? I can’t see it in the app. Mine has been unuseable at times this week.

I’m not aware of a specific complaints/bug report email address but the general one is [email protected]

itsachickeninnit · 08/09/2025 08:34

It’s ok, found it…sent email. I do wonder if it’s down to traffic as well, as it’s fine at the moment but at times over the weekend I couldn’t even use it.

itsachickeninnit · 08/09/2025 08:29

Anyone know the mn email address for complaints? I can’t see it in the app. Mine has been unuseable at times this week.

ainsleysanob · 08/09/2025 08:27

Mine has been terrible this weekend!

indoorplantqueen · 08/09/2025 08:27

My iPhone also getting hot when using the app and it’s killing my battery.

Concretejungle1 · 08/09/2025 08:26

ToBethornottoBeththatistheUpton · 07/09/2025 11:14

This is still happening. I wrote a comment and the page refreshed and I lost it again today. The page refreshes every couple of minutes when I’m reading threads and every time I try to go to the next page it refreshes the page I’m on first. It is making mumsnet very frustrating to use

This. I reported this as soon as they relaunched the stuff with the ads. Nothing has been done. Site jumps, can’t type responses, page reloads, if it’s a big thread no chance of reading it as it constantly crashes, My battering drains badly.
i’m not on the app.

BunnyRuddington · 08/09/2025 08:25

It’s crashed 3 times for me this morning already.

ErrolTheDragon · 08/09/2025 08:24

HebeMumsnet · 27/08/2025 11:32

Hello @WhenYouSayNothingAtAll.

We'll look into this now and see if we can find any workarounds for you. It is an issue that has cropped up in the fairly recent past. In the meantime, could you check your settings and see if you're set to view 'all' pages in a thread, as that can really slow things down. Switching to 50 posts per page might help a bit.

Please can you confirm that this is being investigated. Looking back to see what MNHQ responses there were, I think this is the only one yet. It’s not very helpful - afaik the setting you mention is only relevant to the browser version, this bug is in the iOS (phone and pad) app. As I mentioned I’m pretty sure it started happening after the last iOS update.

sarahbanshee · 08/09/2025 08:15

@HebeMumsnetany updates? I’m going to have to delete the app if this can’t be fixed, it’s impossible to use like this.

TalulahJP · 07/09/2025 20:55

I have the same problem. Dont get it on eBay or anything. Only here.

I was about to go to the apple shop til I saw this thread. The phone starts freezing and the I realise the battery is BURNING hot.

I have the free version. This started under three weeks ago. Not sure when exactly. I have to stop and key my phone cool after about 20 mins.

This is not normal. Something must be running in the background or something. Please can you fix it.

CocoPops39616 · 07/09/2025 20:48

Still happening, my phone gets really hot

JaneJeffer · 07/09/2025 19:30

It just shut my phone down completely. What is going on??

ToBethornottoBeththatistheUpton · 07/09/2025 11:14

This is still happening. I wrote a comment and the page refreshed and I lost it again today. The page refreshes every couple of minutes when I’m reading threads and every time I try to go to the next page it refreshes the page I’m on first. It is making mumsnet very frustrating to use

sarahbanshee · 05/09/2025 06:41

I’m also having these problems with the app on iPhone: it’s running my battery down fast, making my phone very hot, lagging frequently and randomly reloading, crashing fairly often. I also often have a podcast on at the same time and the podcast keeps stopping when using Mumsnet, which doesn’t happen with other apps. It’s making it such a miserable and frustrating experience to use.

notmymonkeyss · 04/09/2025 10:22

Exactly same I assumed itwas my phone (iPhone se20)

ErrolTheDragon · 04/09/2025 10:09

Argh.
I usually prefer the app, I find it much easier to read than the browser version nowadays but it keeps losing what I’m trying to write. And freezing etc.

As I think I’ve said, I’m not sure all my other apps including safari are behaving entirely correctly at the moment, I really do think there may have been something wrong in the last iOS update but it’s affecting MN app particularly badly.

Clitmandu · 04/09/2025 09:27

I have the same issues. Been happening for about a week. My phone gets ridiculously hot.

EasternStandard · 04/09/2025 09:19

WhenWeWereYounggg · 31/08/2025 18:12

It’s a nightmare!
it keeps not letting me comment on some threads too. It’s very laggy and slow.

Same

Sodastreamin · 01/09/2025 12:46

Yep same here

PadamPadamPDoom · 01/09/2025 12:39

I had to stop using the mobile site when advert blocking was banned - it became impossible. But I do worry about the potential damage to my phone from this constant overheating.

Marinel · 01/09/2025 09:59

I stopped using the app over a year ago when there was a common problem of it making iPhones really hot and run down the battery in double quick time. I now use the website on my phone but two days ago using the website started making my phone heat up. So I'm not using MN on my phone any more, just on my laptop.

The problem went on for aeons last time so I doubt it'll be fixed quickly this time either.

WhenWeWereYounggg · 31/08/2025 18:12

It’s a nightmare!
it keeps not letting me comment on some threads too. It’s very laggy and slow.

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