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Constant intrusive videos

306 replies

BTECBetty · 23/08/2025 00:54

These are driving me mad. I understand you need to sell advertising space, but on every thread there is a highly intrusive video. Even when I close them down they reappear on the same thread! Surely once a user has closed the ad that should be it?

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35
giuspeace · 06/09/2025 08:55

FGSWhatNow · 23/08/2025 01:18

https://www.mumsnet.com/talk/amibeingunreasonable/5396902-aibu-to-hate-hate-hate-these-new-pop-out-ads?reply=146608759

I've just posted on an AIBU thread on the same topic

(Adding the link here so MNHQ see it)

Edited

Strange - they appear to have lost your page....wonder how that happened. I do resent the waste of battery power on intrusive videos

Chemenger · 06/09/2025 08:48

Taytoface · 05/09/2025 16:46

What have you done to your site? The ads are massive. Pages are now scrolling by themselves, very slowly. On Android Mobile not the app.

I had this, the page scrolling at snail’s pace, nothing I could do. I had to clear my browser cache for that day to cure it and lost various other useful cookies as well.

Shedmistress · 06/09/2025 08:02

My favourite is the big grey screen that just covers the whole page and never goes away. Fun times!

FGSWhatNow · 06/09/2025 00:11

I keep getting the ads that pop up at the top of the screen, with the "x" at the top right corner. I use my phone one-handed when I'm reading in bed and I can't reach the bloody x to get rid of the ad 😒

Ritasueandbobtoo9 · 05/09/2025 18:16

Just get rid of the pop up ads! They are ridiculous. I had the page scrolling itself. What a joke.

Taytoface · 05/09/2025 16:46

What have you done to your site? The ads are massive. Pages are now scrolling by themselves, very slowly. On Android Mobile not the app.

LoveMyLifeAlways · 05/09/2025 15:10

Not only are we the product for MN (providing their advertisers an audience), and expected to pay if we don't want to be the product (see adverts), we're also expected to do the tech work for them 😅

IDontKeepChickensButBelieveTheyExist · 05/09/2025 08:54

It’s practically unusable this morning, it’s freezing and reloading every few seconds.
Still no X to close the little black box down, and even if there was I couldn’t hit it as MN just freezes and reloads before I’d have the chance!

TessTickle0 · 05/09/2025 08:42

I've filmed the problem.
Will send it in.
It won't close on my laptop and is at the bottom of the screen over where I scroll to see trending threads so very annoying.
On my phone it's at the top of the screen and will close when pressing the x.

ChompandaGrazia · 04/09/2025 18:14

So still tough it’s staying then?

HebeMumsnet · 03/09/2025 12:33

Afternoon everyone. We're still looking into this and are also looking at some of your individual questions and trying to replicate what you're seeing. We do have a few answers for some of you in the meantime, though.

@Rinoachicken Thanks for the screengrab. This looks like a standard display ad so there won't be any 'x' to hit here. You should just be able to scroll past it though. Let us know if it's not letting you do that or is otherwise misbehaving.

@TessTickle0 Sorry you're still having problems with this. We really need to see it in action in order to work out what's going wrong. Would you be able to email us a video of it in action to [email protected]. please?

@HEC2746 You should just be able to close that using the 'x' button at the top right (just under your battery sign)

LoveMyLifeAlways · 02/09/2025 21:48

I want to reiterate that it’s not the ads per se that are the problem. I have many sites whitelisted so that the ads will play.

The problem is how intrusive they are. How they cover the screen. How they freeze my phone. How the (multiple, multiple) videos steal my data. How the flashing ads cause problems when reading.

Ads like on mumsnet are seen on the worst of sites. Many, many sites have most of ads that work alongside browsing.

TessTickle0 · 02/09/2025 19:49

NOTHING HAPPENS EVEN WHEN PRESSING THE X

IDontKeepChickensButBelieveTheyExist · 02/09/2025 19:01

@HebeMumsnet I think it will let me post this one. It’s the ads that start off as a black box top right, underneath the Vrbo ad. it doesn’t matter what the ad is for though, it’s freezing everything and there is NO X anywhere, ever.

Constant intrusive videos
Rinoachicken · 02/09/2025 19:00

I never see x’s on any adds - not the banners at the top or the ones that take up the whole screen as you scroll.

no way to get rid of them.

Constant intrusive videos
MySadHappiness · 02/09/2025 17:31

Let’s face it, they are here to stay.

IDontKeepChickensButBelieveTheyExist · 02/09/2025 17:20

@HebeMumsnet For the new 'pop-up' video ads: Each one should include an ‘X’ button.

I’m not getting an x on my iPad (safari), only ‘skip’, which doesn’t work anyway. The small ad top right of my screen has had ‘4’ on it for several seconds. I did take a screen shot but it is saying it isn’t a valid image and won’t attach. I’ve never had an issue attaching screen shots before. It’s taken me 4 minutes to writ this due to the constant freezing -is that what the 4 on the add indicates then, the delay? I assumed it was seconds until the ad finished -even though it was incorrect.

HEC2746 · 02/09/2025 14:00

ChompandaGrazia · 01/09/2025 17:55

I can cope with the ones on the iPad or computer screen. It’s where you’re on the phone and they drop down covering up the top of the screen I get annoyed.

I managed to get a screenshot of it the other day. On a mobile you lose the whole thread.

Constant intrusive videos
MySadHappiness · 01/09/2025 18:09

I've given up on trying to use my iPhone today for MN. It's impossibly annoying and slow.

The screen is littered with little bastard adverts in corners that are uncloseable and make it as unusable as those abominations of websites from the Mirror and Express.

It's obvious that these are going to continue.

ChompandaGrazia · 01/09/2025 17:55

garlictwist · 01/09/2025 15:18

I have a post-it note stuck to the bottom right hand corner of my screen where the videos appear which means I can't see them. It does mean I can see a big pink post-it note though....

I can cope with the ones on the iPad or computer screen. It’s where you’re on the phone and they drop down covering up the top of the screen I get annoyed.

garlictwist · 01/09/2025 15:18

I have a post-it note stuck to the bottom right hand corner of my screen where the videos appear which means I can't see them. It does mean I can see a big pink post-it note though....

ChompandaGrazia · 01/09/2025 15:16

So it’s still that they are staying even though we hate it and will actively refuse to buy anything from companies advertising on the drop down videos? Just so I’m clear.

HebeMumsnet · 01/09/2025 12:02

Morning, everyone. We're still working on this. In the meantime, just a quick recap of things that might help and other things that will help us find fixes.

  • Always press 'X' rather than 'skip' if there is an option. That should help prevent the ad popping up again.
  • For the new 'pop-up' video ads: Each one should include an ‘X’ button. If you click the ‘X’, you should not see that type of ad again during your session. (If you do please let us know with a screenshot if possible). If any of these ads appear without an ‘X’, please share screenshots so we can investigate. If you are seeing the same ad repeatedly after clicking the ‘X’, video recordings would be very helpful, too.
  • For all other ads (ie not the pop-up video style), please send screenshots if you can, which will help us troubleshoot.

Many thanks for your help and patience with this.

ShowOfHands · 01/09/2025 11:21

There are increasingly regular times when the whole screen is adverts and I can't scroll past them or shut them down despite jabbing at little Xs or 'skip' buttons.

Constant intrusive videos
TheHillsIsLonely · 31/08/2025 15:09

a movable line down the page that moves with your mouse...

I was just coming on to post about this. There is also an arrow with the moveable line. The surround ads are even causing a problem with the PM page. When trying to write or reply to a PM, the text box disappears down towards the bottom with a large blank space between it and the last PM. Very odd and somewhat concerning @BeckyAMumsnet @PipMumsnet