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Is MN unusable for anyone else or is it just me?

45 replies

ChompandaGrazia · 31/05/2025 20:29

I’ve had to go to incognito mode to get it to bloody work. Threads are taking forever to load and the site just doesn’t seem to work.

OP posts:
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Greenpeanutsnail · 09/11/2025 07:57

The re-loading is driving me mad. When it finished re-loading, I then have to scroll down to find where I had read up to. The adverts are also a real problem. There’s constantly a video playing in the too right hand corner. It takes up a lot of space and is really distracting. There also seem to be more and more adverts interspersed between posts.

ThisCanFuckOffToo · 07/11/2025 07:48

Shite for me too - taking ages to load, pages hanging, half loading, page freezing so none of the links work, constant refreshes.

iPhone 14, safari.

ExtraOnions · 07/11/2025 07:44

The site is unusable on my Chrome… constantly freezes. I suspect it’s something to do with adverts trying to load.

WearyCat · 06/11/2025 21:03

BeckyAMumsnet · 06/11/2025 11:07

Hi all - we've just released a change to the site which we're hoping is going to help with the freezing and crashing issue. It would be great to know if this is now happening less for you.

No not really. It’s stopped loading, gone black, and told me it had an unrecoverable error, or some message like that, three times tonight.

BeckyAMumsnet · 06/11/2025 11:07

Hi all - we've just released a change to the site which we're hoping is going to help with the freezing and crashing issue. It would be great to know if this is now happening less for you.

WearyCat · 27/10/2025 18:46

I’m having this problem now. Had to come into private browsing just to be able to click into the box to reply.

Safari, most up to date version. We have a mobile 5G data hub and the first thing to stop working tonight was the formatting buttons. Tapping them just highlighted the advert above them. Next, I stopped being able to click into threads from my notifications page.

justasking111 · 08/09/2025 10:02

Been in bad weekend for gremlins

JaneJeffer · 07/09/2025 19:31

It’s absolutely terrible

MaryBeardsShoes · 07/09/2025 07:10

Yes! Pages not loading, bookmarks not working, threads jumping back to the top. It’s rubbish !

EarthSight · 06/09/2025 13:38

BeckyAMumsnet · 06/09/2025 12:57

@EarthSight we're sorry that you're having issues using the site. To help us investigate, could you tell us what browser and device you’re using, whether you’re on Wi-Fi or mobile data, and if you have a VPN or any browser extensions? It would also help to know which threads are affected, what usually triggers the problem, whether you see any errors or just a spinning cursor, and if you’ve tried a different device or network to see if it happens there too.

Great. Thanks Becky.

I usually use Firefox on a PC Windows desktop. Same issues on Edge too, and I think I might have tried Chrome a while ago. No VPNs, good line connection (not wi-fi), no extensions.

I'm usually on Relationship and Women's Right forums, but I think this is effecting every forum right now. No errors.

I enter the forum itself with too much hassle, but it's clicking the individual threads and posting that is the issue. I click, and then there a blank screen (where it's clear I'm still on the Mumsnet website but it's not loading the webpage content). If I refresh over & over again, it will eventually load, but I usually have to do that 10 times in order to get it to do that and it's just hard work!!

Then when I finally access the individual thread, it's the same problem when I try to navigate further pages into that thread. When I try to post, it goes on cursor and doesn't refresh the page, but sometimes, when I've gone back into the thread to check, it has posted for some reason, but not other times!

It was never like this before this summer. Never encountered anything like this, and definitely not this longstanding, on any other website.

BeckyAMumsnet · 06/09/2025 12:57

@EarthSight we're sorry that you're having issues using the site. To help us investigate, could you tell us what browser and device you’re using, whether you’re on Wi-Fi or mobile data, and if you have a VPN or any browser extensions? It would also help to know which threads are affected, what usually triggers the problem, whether you see any errors or just a spinning cursor, and if you’ve tried a different device or network to see if it happens there too.

EarthSight · 06/09/2025 12:51

It;s almost unusable on mine now.

I have a good internet connection, yet I have to try and refresh or click on a thread about 10 times to get them to load sometimes. When I post, it mostly goes on a cursor and never loads the thread again with my reply in it (which is happening here now too).

Have tried on both Firefox and Edge and it's the same. This shouldn't be happening with such a large website, and they need to have stern word with whoever is managing that aspect of their business.

EarthSight · 06/09/2025 12:30

It;s almost unusable on mine now.

I have a good internet connection, yet I have to try and refresh or click on a thread about 10 times to get them to load sometimes. Have tried on both Firefox and Edge and it's the same. This shouldn't be happening with such a large website, and they need to have stern word with whoever is managing that aspect of their business.

PinaColada24 · 19/06/2025 11:52

@HebeMumsnet I’m having the same issue on my iPad. Mumsnet is fine on my iPhone but super slow on my iPad. Takes forever to load! It’s very frustrating.

mylurcheristhebest · 18/06/2025 18:03

I’m having the same issue in the app on iPhone, it’s so slow and regularly closes and I have to restart the app

Queasyrider · 18/06/2025 00:24

I’m having the same issues using a chrome browser on my iphone too (haven’t got the MN app). Been happening for a week or two now.
Pages taking forever to load or only partially loading and freezing completely Phone also gets really, really hot.
So frustrating!

SurvivingaNarc · 17/06/2025 15:12

@HebeMumsnetjust to let you know, the issue I commented about is still happening.

saraclara · 02/06/2025 16:12

oldwhyno · 02/06/2025 14:59

I often have issues and have to clear the browsing cache. I would guess it's something related to the advertising service MN use.

That's interesting. I've noticed that when it freezers, it's always when I reach an advert.

JustGoClickLikeALightSwitch · 02/06/2025 15:04

Same for me OP. It’s painful to use, and incognito only. Or via gmail if I have been tagged. Iphone 14.

oldwhyno · 02/06/2025 14:59

I often have issues and have to clear the browsing cache. I would guess it's something related to the advertising service MN use.

saraclara · 02/06/2025 14:55

It's started freezing again, for me. I have to close the site and open it again to get back on track. It was doing that on Friday and Saturday, okay yesterday, doing it again today. I'm on Chrome and not having issues with any other site.

ChunkingDreamer · 02/06/2025 13:13

It takes an age to load (if it ever does) if I'm on Chrome, so I've had to switch to DuckDuckGo, but even then, it will load pages in a different place to where I've bookmarked, so I have to scroll through tons of posts I've already read. Annoying!

HebeMumsnet · 02/06/2025 12:36

Afternoon, everyone. There are a lot of different issues here but we'll try and answer any we can and take a look at everything else. It might be that there are threads already running on a few of these issues, and it's worth having a scroll through site stuff as there may well be more info and updates being posted on those. Here are a few questions answered anyway...

@rubyslippers and @SurvivingaNarc - these issues with Active threads have been fixed now so should be working ok again.

@marshmallowpuff - we're looking at the bookmarks problem now and hope to have a fix soon.

@Wildywondrous - we're aware of the colour-change issue and are working on it as we speak. Regarding the pages problem, it might well be the infinite scroll thing but if you've asked to be removed that should have been done. Sounds like that one is sorted now.

@shiverm - Thanks for letting us know about the name change issue on the app. This is something a few people have brought up and we're looking at solutions for it now, too.

shiverm · 01/06/2025 19:53

Mine keeps reloading when I’m in the middle of reading a message halfway through a page, it then takes enough time to load up and find my place again that I cba reading any more. It also kept forcing me to use the username I keep for talking about fertility issues and miscarriages on the app, like I’d switch to this username and it would automatically change to the one I reserve for really personal chats, so I deleted the app. I did email mn about it but all they could do each time was offer to change the name/delete the message (not fix the actual issue). So I very rarely use Mumsnet anymore. A shame as I’m a pretty lonely person!

Teacup40 · 01/06/2025 19:45

Mines been rubbish for about a week. I don't seem to be getting many new threads just the same ones repeated if that makes sense.

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