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See all MNHQ comments on this thread

MNHQ: Update on Image Uploads

138 replies

LilyMumsnet · 07/02/2025 15:06

Hi all,

As you'll be aware, we've switched image uploads off this week whilst we've been building a filter that will automatically detect images that should not be appearing on our site. We've been consulting experts and have built a tool which utilises some widely-used image detection software.

This afternoon, we will release this tool and therefore we will turn image uploads back on. We can't go into detail about how the tool works for obvious reasons but if you do spot anything of concern please report and/or get in touch with us at [email protected] and we'll look into it straight away.

OP posts:
parietal · 12/02/2025 20:13

The site needs either paid moderation overnight or no image uploads overnight. Bad actors will continue to target a site like this and AI image moderation is not enough.

NCfornow256 · 12/02/2025 19:50

I really don't want to accidentally view pictures of people's private parts. I don't care if it's not illegal, I just don't want to see it. If the moderators / software are allowing it through on the basis that it is supposedly 'medical' (debatable I'd say), couldn't they at least automatically amend the thread title so no one accidentally clicks on it? Not all thread titles are clear about what the content is.

Ideally they should block posts of that nature and advise the poster to go to the doctor, but I daresay the clicks are helpful in terms of advertising revenue.

PullTheBricksDown · 12/02/2025 18:32

Still no update on any proper paid moderation being brought in for overnights then?

JaneJeffer · 12/02/2025 14:26

ScottBakula · 12/02/2025 14:24

Thank you for the update @LilyMumsnet .
It must of been a absolute nightmare to deal with.

I wonder if it would be easier all round to just not allow photos to be posted when it's only the nightwatch team on?
They all ready have their work cut out with all the spam, bots and general weirdos .
So during NW hrs either no photos at all or post photos and they will be reviewed and uploaded if they are ok once mnhq are back in the saddle and have been fortified with several strong brews.

Or maybe just get some paid staff?

ErrolTheDragon · 12/02/2025 14:25

Yes...maybe the initial AI filter is aimed specifically at CSA images rather than porn, or maybe a mod allowed it as a medical image?

Hopefully they can get filters whiv( categorise images according to whether they're illegal CSA, other illegal images, 'legal porn' or 'innocent' - while I'd agree with others that we really don't need any genital pictures on this forum, the way in which MNHQ deals with them should presumably differ (CSA - dealt with someone with specific training, report to police etc ; 'innocent' - block image, communicate with poster, no bans unless they repeat, that kind of thing)

ScottBakula · 12/02/2025 14:24

Thank you for the update @LilyMumsnet .
It must of been a absolute nightmare to deal with.

I wonder if it would be easier all round to just not allow photos to be posted when it's only the nightwatch team on?
They all ready have their work cut out with all the spam, bots and general weirdos .
So during NW hrs either no photos at all or post photos and they will be reviewed and uploaded if they are ok once mnhq are back in the saddle and have been fortified with several strong brews.

Lanawashington · 12/02/2025 14:20

JaneJeffer · 12/02/2025 14:12

@LilyMumsnet can MN put a stop to these photos?

I've mentioned/complained about it before and they said something along the lines of they're not doing anything wrong and it's just a normal body part etc. Ridiculous. Even GP surgerys tell you to never send them intimate photos so why on earth would anyone think it's a good idea on a site that can be seen by millions of people. Especially given what's happened recently!

JaneJeffer · 12/02/2025 14:12

@LilyMumsnet can MN put a stop to these photos?

JaneJeffer · 12/02/2025 14:07

There should be an outright ban on posting photos of genitals under the banner of seeking medical advice.
Definitely! Anyone posting those needs to see a doctor for more than one reason.

noblegiraffe · 12/02/2025 13:48

So the AI allowed a porn pic through, or did it not and then was overridden by a moderator?

If the AI let it through then it’s not fit for purpose.

Lanawashington · 12/02/2025 11:26

BIWI · 12/02/2025 10:43

I've actually just reported that one!

It actually blows my mind. How on earth is that allowed and how can anyone possibly think it's a good idea. I imagine if a man posted a picture of his penis with herpes, or asked if his ball sack looked normal it would be swiftly removed and he'd be banned.

BIWI · 12/02/2025 10:43

I've actually just reported that one!

Lanawashington · 12/02/2025 10:06

Cursory · 09/02/2025 08:29

There should be an outright ban on posting photos of genitals under the banner of seeking medical advice.

No-one can know if the poster is genuine and as you say, porn type photos are banned so any photos of that nature should also be banned. Not to mention the fact that seeking medical advice on a forum is unreliable at best.

Clearly nothing has changed as someone has now posted photos of the inside of her vagina asking if it looks normal 🙄

Cursory · 09/02/2025 08:29

Lanawashington · 08/02/2025 19:00

I was wondering this. If they say the ai filtering will be stopping things that shouldn’t be posted here, how is it going to know the difference between someone who wants to post a picture of their genitals for advice (god knows why anyone would want to do that anyway!) and someone who’s posting pictures for malicious reasons

There should be an outright ban on posting photos of genitals under the banner of seeking medical advice.

No-one can know if the poster is genuine and as you say, porn type photos are banned so any photos of that nature should also be banned. Not to mention the fact that seeking medical advice on a forum is unreliable at best.

ErrolTheDragon · 08/02/2025 19:45

Idk... maybe if your image is rejected you can report your post, explain what it is and request human review?

Obviously no one should be posting that sort of photo on a public forum to try to get health advice for a child.

Lanawashington · 08/02/2025 19:00

Cursory · 08/02/2025 08:30

Jolly good. Will it stop people posting photos of their own genitals?

I was wondering this. If they say the ai filtering will be stopping things that shouldn’t be posted here, how is it going to know the difference between someone who wants to post a picture of their genitals for advice (god knows why anyone would want to do that anyway!) and someone who’s posting pictures for malicious reasons

SerendipityJane · 08/02/2025 10:40

ForPearlViper · 07/02/2025 21:49

Why these messages aren't pinned to the top of the site is a mystery to me. Perhaps someone from Mumsnet will confirm that it will at least appear on 'Active'?

After all, why would a site with proclaimed ethics of Mumsnet want to bury things that users should know about when entrusting their valuable content to it?

It would mean less room for adverts.

noblegiraffe · 08/02/2025 10:35

ErrolTheDragon · 07/02/2025 23:34

It seems from some posts I've seen there may now be delays before photos appear - this is understandable but it'd be good to warn people because we're liable to get the 'oh no, it hasn't posted, I'll try again' which used to happen when upload/dowload speeds were slower.

I just got this when I posted an image, it took less than a minute for the image to appear so I think it’s ok.

MNHQ: Update on Image Uploads
swallowedAfly · 08/02/2025 10:33

Widely used for years by other sites. May I ask why it wasn’t used here?

And again as it still hasn’t been answered nearly a week on, why is the site not moderated overnight and why it wasn’t possible to shut down the repeated posting of csa material till morning because no one had any means of contacting anyone with the ability to do so?

Safety doesn’t seem to be a priority which is bizarre to say the least these days and after repeated security breaches.

Cursory · 08/02/2025 08:30

Jolly good. Will it stop people posting photos of their own genitals?

ChristmasFluff · 08/02/2025 08:15

Not sure why MN wants to host images at all. There is never any way to know if the images posted are of the poster/their house/their rash, and it generally results in a pile on that would make any genuine poster think twice. I strongly suspect that many of these are cyber-bullying via re-posting other people's SM pictures - does mumsnet want to be a part of that?

Especially given the state of moderation already, it would surely be better to have people link to image hosting sites.

ErrolTheDragon · 07/02/2025 23:34

It seems from some posts I've seen there may now be delays before photos appear - this is understandable but it'd be good to warn people because we're liable to get the 'oh no, it hasn't posted, I'll try again' which used to happen when upload/dowload speeds were slower.

EliflurtleAndTheInfiniteMadness · 07/02/2025 22:11

The night watch do need something more so they can be effective unless someone actually paid and with more control of posts will be backup overnight. I think the hide thread or hide all photos option sounds like a good one as does pinning thus at the top of active threads. I've seen a few asking what's going on. The message hasn't gotten through effectively.

justasking111 · 07/02/2025 22:07

Thank you.

PullTheBricksDown · 07/02/2025 21:56

UnaOfStormhold · 07/02/2025 19:43

You don't need to say if you have this in place but I feel it could be helpful to have a safe mode "button" accessible to Night Watch which at a stroke stops all pictures being posted for the rest of the night, and ideally hides all pictures posted in the last 12 hours or so.

Yes, I also agree this would be a great idea. Like the option you can take to deactivate your bank card temporarily. Then overnight moderators could just switch off image posting instantly at the sign of trouble.

The announcement here is welcome but I agree with @myotherusernamesarebetter that there needs to be a more professional and robust system than the Night Watch 💐 can provide, and that you really should update on progress on that point. It's not a minor issue.

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