Update from MNHQ addressing the recent images posted on the site

I don't know if you saw any of the posts @saraclara but I did unfortunately, and I'd like an update personally. I saw some of the images in the body of a thread and I can't get them out of my head! I have never seen anything like it, never expected to, and never want to again! The accompanying comments were beyond sick, and they were repeated in the email I got in response to my report!

I would like to be assured that this will not happen again, and I would like to know what MN is doing to ensure that it won't!

I don't need to "get a grip" because I can't unsee those images!!

Oh, MNHQ is getting on with it, all right. Nothing to see hear, folks, look over there!

Despicable timing.

Introducing Pay or Consent on Mumsnet | Mumsnet

Hopefully nothing. Hopefully people will get a grip, recognise that the problem is being addressed, and stop going on about it.

There really isn't any more that needs saying. Every point has been made 100 times, every question asked 100 times (and now answered). Time to dial down the drama and let MNHQ get on with it.

I guess someone is free to start a part 2.

It was my thread but I'm not going to do that. I've said all I've got to say and it's just going round in circles now.

And now the thread this discussion was all being directed to is full. What now?

What else is being done to sort this out?

I think Justine focussing on the “ bad faith an actors” issue is an attempt to chaff and redirect from the real issue. The fact is a company this size, dealing with an open site should have had a contingency plan for this type of emergency. It should have been treated as urgent and there should have been emergency protocols in place. Now it’s desperate scrambling trying to cover up the fact that this is a high risk situation that wasn’t adequately assessed and dealt with, making them vicariously liable for the trauma of others unfortunately.

Or piled on in a ‘not in the spirit’ way.
I reported obvious vaccine misinformation (not reasonable concern stuff) and was told to challenge- no social responsibility

When you follow advice and challenge on the thread, you get deleted.

Yes. The least helpful thing ever. No I will not challenge anti-science rhetoric. I already have if I get to report

"Challenge it on the thread" is a favourite response.

Good point, @TwigletsAndRadishes.

I've been thinking a lot about the unpaid volunteers backlash. I've come to the conclusion that I don't especially care whether they are paid or not. Loads of companies and organisations use volunteers and if people are prepared to do something for you for nothing then why not let them? It's not as if they are forced or coerced or lied to about the lack of pay.

What bothers me is not that they perform this duty for free, but that they seem to be toothless tigers operating in an inadequate system. Getting this right is far more important than arguing over whether or not a grown adult should be able to choose to do volunteer work for a company that could probably afford to pay them.

I don't think it matters how many, or how few threads/posts there have been in the past about the voluntary nature of the NW, or whether or not there should be paid night mods.

The fact is that this attack on the site has brought the issue into sharp focus for many members who are now calling for paid night mods.

Basically, until someone realises that something is a serious problem, they are not going to call for a solution to that problem. But now that we have seen how important this matter is, it is completely valid for us to call for a solution - the right solution - which is paid night mods, imo.

You and me both, justasking111 .... edited to add that in fact I often scroll down to see if the OP's returned before replying at all* *

I also noticed HQ's message about re-enlivening old threads to give OPs a better chance at getting replies and wondered if this was a reflection of fewer new ones being made
I'd love to now if there are any idiot-proof sites/tools which reveal website usage, but just don't have the skills

Driving clicks, I've suspected for some time. Which is why I generally swerve those threads. That and the invented ones. One post and vanish types.

Again, it's noticeable that controversial stuff tends to remain while it's driving clicks and whole threads sometimes only get deleted once the activity lessens ... the "Where's Kate?" ones with their ghastly speculation come to mind

A PP asked why, if HQ can move quickly on perceived attacks on them, they don't do the same with attacks on posters, but of course the latter won't have the same effect on the bottom line which any business will naturally want to protect

Ah okay not threads I engage in. Sorry you feel let down.

Dismissive and rude. Almost laughing at me. Left me in no doubt that the person in question agreed with the offensive statement posted.
Has happened several times related to biphobia, Islamophobia, homophobia and racism.
This is not the supportive place I joined when I started TTC.

Unhelpful in what way?

And not just that stuff has stood, the tone of some the emails I’ve received in response to reports has been unhelpful to say the least.

A thousand times this. I've been appalled at some of the stuff that has been allowed stand on the site in the past year or so.

Yup. There’s awful stuff going on. Total misinformation. And for years.

Absolutely I totally agree with you and @LIttledrummergirl . Some of us have bern shouting for months about this, but we are basically told to keep quiet.

Yes, I am astonished that they have been so quick to identify that there are bad faith actors trying to whip up anti-MN sentiment when moderation around other bad faith actors seeking to whip up a frenzy around other topics has been so poor.

If MNHQ have the ability to quickly identify these posters and deal with them, why haven’t they been?