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See all MNHQ comments on this thread

Update from MNHQ addressing the recent images posted on the site

487 replies

JustineMumsnet · 04/02/2025 12:13

Hi all,
There have been a number of threads discussing what happened re the posting of CSA images on site and so I want to be absolutely clear: we would never seek to shut down reasonable criticism and we're taking on board all the feedback and will be carefully considering how we can improve our procedures and moderation to prevent this happening again.

As a temporary measure, we have suspended all image posting and will soon be implementing AI filters to flag illegal/disturbing images before they appear on the site. We’re also liaising with external specialists to see if there are any further tools we can employ to help us prevent this from happening again in the future. We reported it to the police first thing the morning after the attack and we have a follow up meeting with them tomorrow.

It's also pretty clear from what we can see behind the scenes that there is an ongoing, coordinated effort from trolls to further inflame these discussions, and cause as much disruption as possible. We are taking steps to remove bad faith actors, but we know this can be frustrating for those who just want to express your views about what happened. If you come across any posts that seem designed to stir up more conflict rather than contribute constructively, please do report them - your reports really help us to act swiftly. Many thanks for your patience while we work to sort this out.

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JaneJeffer · 29/03/2025 13:11

And I was originally referring to this post in case it’s still not clear In light of what has happened, we've decided to no longer allow any of the 'medical opinion', etc, images

Update from MNHQ addressing the recent images posted on the site
JaneJeffer · 29/03/2025 13:04

I don’t know what’s with the thread police on this thread

JaneJeffer · 29/03/2025 13:03

Well I hope you can understand me now

gamerchick · 29/03/2025 13:02

Dunno, doesn't really bother me. If that's what you meant just say so in the first place. Not sure it needed to be mixed up in this thread, it wasn't clear what you meant.

JaneJeffer · 29/03/2025 12:58

There’s no need for them. Who on here can make a diagnosis from a photo of shite??

gamerchick · 29/03/2025 12:57

Looks like your standard health photo that gets posted on here, like the zillion of nappy content threads over the years. Or you want all photos denied?

At least you get the option to open them or not now.

JaneJeffer · 29/03/2025 12:50

Here’s one that’s currently in active

Update from MNHQ addressing the recent images posted on the site
JaneJeffer · 29/03/2025 12:48

It says it on the title d’oh

gamerchick · 29/03/2025 12:42

JaneJeffer · 29/03/2025 12:37

The headlines are enough to knock me sick so there’s no way I’m going to open any of those threads.

So how do you know they were photos being posted if you didn't open any of them?

JaneJeffer · 29/03/2025 12:37

The headlines are enough to knock me sick so there’s no way I’m going to open any of those threads.

JaneJeffer · 29/03/2025 12:36

BeckyAMumsnet · 29/03/2025 12:16

Hi @JaneJeffer could you let us know what you're referring to? The troll last night did not post images.

Yes I’m referring to posts about “health” issues. I thought it wasn’t allowed now?

PickAChew · 29/03/2025 12:36

Janiie · 29/03/2025 10:56

It isnt up to me to make their job easier for them, I'm sure they can all think for themselves.

Again, it took 25mins not 5 hours I can't see a problem tbh.

I guess you're the sort who wouldn't mind spending 25 minutes of your life having to witness such vile posts.

It's completely unnecessary to put someone through that, paid or volunteer, when the tools can so easily be available to get it all done and dusted in a minute.

noblegiraffe · 29/03/2025 12:25

Is that not referring to people posting picture of their arse or whatever for 'medical advice'? I've seen thread titles recently that suggest explicit photos are contained within the thread even though MNHQ said that they weren't allowed anymore. (I don't open the threads so no idea what they contain).

Puzzledandpissedoff · 29/03/2025 12:22

JaneJeffer · 29/03/2025 11:02

I see disgusting photos are still being posted. I thought MN had put a stop to them.

I've not seen them but thought it was messages rather than images, @JaneJeffer?

And aren't images supposed to be screened now before they actually appear (though I've no idea how effective that is)?

BeckyAMumsnet · 29/03/2025 12:16

JaneJeffer · 29/03/2025 11:02

I see disgusting photos are still being posted. I thought MN had put a stop to them.

Hi @JaneJeffer could you let us know what you're referring to? The troll last night did not post images.

BeckyAMumsnet · 29/03/2025 12:12

We completely understand how upsetting it is to encounter horrible trolls like the one last night, and we take these incidents very seriously. As with any large site, trolls are an unfortunate reality, but as a predominantly female site, we are often targeted by those intent on causing as much disruption and upset as they can. All 20 posts were removed in less than half an hour, thanks to Night Watch, and while no system can entirely stop determined trolls, we’ve invested significant effort into making it much harder for them to operate and are continually working on further improvements.

NoWordForFluffy · 29/03/2025 11:12

JaneJeffer · 29/03/2025 11:07

I’m biting my tongue here

Yes. I've not said what I'm thinking. Sitting on hands!

JaneJeffer · 29/03/2025 11:07

I’m biting my tongue here

Janiie · 29/03/2025 11:03

NoWordForFluffy · 29/03/2025 10:59

Spectacularly missing the point here! Never mind.

I'm not missing the point. A troll posted trolly crap and was deleted and banned within 25mins but some of you think it should have been quicker and easier. I'm sure nightwatchers feed back to tech with their ideas.

JaneJeffer · 29/03/2025 11:02

I see disgusting photos are still being posted. I thought MN had put a stop to them.

NoWordForFluffy · 29/03/2025 10:59

Janiie · 29/03/2025 10:56

It isnt up to me to make their job easier for them, I'm sure they can all think for themselves.

Again, it took 25mins not 5 hours I can't see a problem tbh.

Spectacularly missing the point here! Never mind.

Janiie · 29/03/2025 10:56

NoWordForFluffy · 29/03/2025 10:49

Why wouldn't you want to make it a much easier job for them? It would make far more sense all round to only have to do something once.

It isnt up to me to make their job easier for them, I'm sure they can all think for themselves.

Again, it took 25mins not 5 hours I can't see a problem tbh.

NoWordForFluffy · 29/03/2025 10:49

Janiie · 29/03/2025 10:46

It took 25mins. What is the problem?

Why wouldn't you want to make it a much easier job for them? It would make far more sense all round to only have to do something once.

noblegiraffe · 29/03/2025 10:49

Janiie · 29/03/2025 10:46

It took 25mins. What is the problem?

Because a poster who was an obvious troll who posted multiple disgusting posts needed to be dealt with by an unpaid volunteer searching up their posts and deleting each of them individually. That's just stupid.

As soon as the account was flagged there should have been an option to 'ban and delete all posts'.

It's hardly uncommon for a troll to come on MN and sprinkle shite posts everywhere.

Janiie · 29/03/2025 10:46

anyolddinosaur · 29/03/2025 10:15

The night watch need a "hide all posts by user" option, not good enough that they need to do this one by one.

It took 25mins. What is the problem?