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See all MNHQ comments on this thread

Constantly crashing and freezing.

480 replies

ArseInTheCoOpWindow · 20/07/2024 10:48

This started about 3 weeks ago with constant crashing. Now it’s freezing too and taking ages to load,

OP posts:
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34
EasternStandard · 25/01/2025 08:10

Safari is pretty much unusable now for mn

Bigearringsbigsmile · 25/01/2025 08:08

New issue today. As I am reading a thread, it keeps closing and taking me back to active conversations!!

sonjadog · 24/01/2025 18:10

Peanutssuck · 24/01/2025 16:40

There's another thread going on about this - all MN keep saying is to make contact with them whilst you're online, so they can see the issue. Makes no sense. I think it's the volume of adverts they have on here, but what do I know 🤷‍♀️😅

That is a useless answer from MN. How are you supposed to make contact with them when the screen has frozen? Am I meant to have their phone number saved??

Honestly, I am not that committed to MN that I am willing to go to that bother....

SDTGisAnEvilWolefGenius · 24/01/2025 16:44

ArseInTheCoOpWindow · 20/07/2024 13:37

I’m using it in iPhone.

Its constant.

I have been having the same problem too, ever since I updated to IOS 18.1.1. The most recent update hasn’t helped either.

I decided to try a different browser today - Firefox - and it is so much better - I was having issues with other sites on Chrome too - not just MN - and they are all loading and running smoothly on Firefox.

Peanutssuck · 24/01/2025 16:40

There's another thread going on about this - all MN keep saying is to make contact with them whilst you're online, so they can see the issue. Makes no sense. I think it's the volume of adverts they have on here, but what do I know 🤷‍♀️😅

OutdatedOutrage · 24/01/2025 16:36

I gave up the other day after waiting nearly 10 mins for MN to load, I only took the first screen shot after I’d already been waiting a few minutes.

Today I have had to constantly shut down and reopen/refresh a ridiculous number of times just to be able to read the op about the poster who’s DH hasn’t spoken to her for 5 weeks because it wouldn’t let me scroll up to read the whole thing. I’ve given up trying to read the (hopefully helpful) responses or what’s actually happened.

Constantly crashing and freezing.
Constantly crashing and freezing.
venusandmars · 22/01/2025 23:47

No response from MNHQ?

stampin · 22/01/2025 19:38

I keep getting a blank page, 4 times in the last few minutes. Been happening for a few days now. Also getting the 'I'm a robot' thing....make that 5 times. I've had to reboot again. Laptop, Microsoft.

Dandylione · 22/01/2025 12:35

Mine is pretty unusable today. Just goes blank when I try to scroll down - returns if I refresh the page but then it happens again.

Barkingupthewrongroof · 22/01/2025 12:35

Mine is the same, safari on iPhone but it isn’t just mumsnet, it’s loads of sites. I get round it by using the Google app to access all sites, but my safari barely functions at all. Through the Google app it’s fine.

Moltenpink · 22/01/2025 12:29

Just tentatively popping on to say mine is working without crashing again. Hurrah. The ads aren’t loading- they are just showing a small square with a blue question mark in. I don’t have an ad blocker installed, so it’s not that. Hate the adverts anyway, so it’s ideal for me Grin

JenniferBooth · 21/01/2025 22:52

If the papers picked this up would that move things along

JenniferBooth · 21/01/2025 22:48

For Christs sake get a bloody grip of this

venusandmars · 21/01/2025 22:16

C'mon @BeckyAMumsnet @DawnMumsnet etc...

Get this sorted. It is impossible.

On mn (not on any other place) I get pop-ups with a virus warning [click here - which I never do]

Then within 30-60 seconds my mn screen goes blank - just a white page. It is infuriating and makes it impossible to use the site in any meaningful way.

I'm on a PC using firefox.

I'd be sad to lose all the valuable contact and information I get here, but this is impossible, and I'm about to leave.

Lonelycrab · 21/01/2025 22:14

Perhaps the problem is someone’s fucking with their site, maliciously.

Hackers are clever bastards.

SouthLondonMum22 · 21/01/2025 21:40

dapsnotplimsolls · 21/01/2025 20:22

I'm glad it's not just me but it's becoming unbearable. Seems to be fine on my phone but I much prefer to use my laptop.

This is me too. Fine on my phone, unbearable on my laptop.

MidnightBloom · 21/01/2025 21:38

Sorry mumsnet but I've been experiencing issues here also. Keeps lagging, crashing and forcing me onto ads.

Tess150 · 21/01/2025 21:24

They've been asking for evidence of all the different awful things happening for months and it's only got worse and worse. This doesn't happen on any other site, why can't they sort it out?
Edited to say seconds after I went on this I went on the 'butter in fridge' thread and got the fake fucking McAfee Shite.

TheDowagerCountessofPembroke · 21/01/2025 21:20

It has improved no end on my phone. But then I bought a brand new phone. However is is running the same os as the last one.

Bigearringsbigsmile · 21/01/2025 21:18

I've had an email today asking me to do a screen sharing call with someone from mumsnet hq to help them solve this. I am really surprised thst this is not something you can fix easily.

Mickelodeonssnazzypot · 21/01/2025 20:32

It seems to have stopped on incognito!

dapsnotplimsolls · 21/01/2025 20:22

I'm glad it's not just me but it's becoming unbearable. Seems to be fine on my phone but I much prefer to use my laptop.

Mickelodeonssnazzypot · 21/01/2025 19:45

Its even worse. every few seconds please fix this! I'm not clicking on ads, just clicking on a page, then whoosh, a blank screen! 😱Make it stop!!!!!

Lonelycrab · 21/01/2025 19:29

@BeckyAMumsnet @DawnMumsnet @HebeMumsnet @JoMumsnet @LilyMumsnet @Rebeccaatmumsnet

Are none of you able to replicate this problem; ie try to use MN and see if you get this freezing/crashing, and then give your phone to your tech team to try and understand what’s going on? It seems bizarre you’re not able to get to the root of this.

SouthLondonMum22 · 21/01/2025 19:19

I'm experiencing this too. Blank page after seconds, it's almost unusable.

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