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Original poster

Constantly crashing and freezing.

480 replies

ArseInTheCoOpWindow · 20/07/2024 10:48

This started about 3 weeks ago with constant crashing. Now it’s freezing too and taking ages to load,

OP posts:
Thread gallery
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NoWordForFluffy · 23/07/2024 19:41

The site works with Safari content blockers on, but on private mode. So it isn't the content blockers.

Whatever the problem is, it's the difference between private browsing and not.

Weird that the tech team never manage to replicate the issues that loads of us have. 🤷‍♀️

MNHQ
LilyMumsnet · 23/07/2024 19:31

Hi folks,

Blocking adverts has an impact on us, because ads are how we keep the lights on. Unfortunately, we can't spend time investigating issues that are caused adblock when we're losing revenue as a result of them.

Mumsnet is built to show adverts and blocking them can stop the site from working properly. We would suggest removing these. It's also worth clearing your cache so your browser doesn't store out of date information.

If you're experiencing problems and you're not using ad blocker, please can you send a screen recording to contactus@mumsnet.com? We haven't managed to replicate this yet, so it'd be helpful to see the journey here.

PartyFearsTwo · 23/07/2024 18:05

WeWillGetThereInTheEnd · 23/07/2024 16:50

I removed all the pop up blockers, and found MN does actually work on my I pad - which it hasn’t for weeks!

I’ve just done that too and it’s working properly again. Thank you!

NoWordForFluffy · 23/07/2024 17:19

I don't want to remove the ad blockers though (Safari has them built in). This place is rammed with shite!

WeWillGetThereInTheEnd · 23/07/2024 16:50

I removed all the pop up blockers, and found MN does actually work on my I pad - which it hasn’t for weeks!

KevinDeBrioche · 23/07/2024 13:20

Yes, me too. Using Safari on iPhone. Doesn't seem to happen on the app but I don't like the format so just means I'm using mn A LOT less than usual! Very frustrating with the freezing and taking ages to load

EmmaPeele · 23/07/2024 13:04

I also keep getting this on my phone and I thought it was either my phone or Internet playing up. It's almost as if someone is trying to censor what I'm reading on mumsnet, the screen suddenly throws me out and takes me back to the main page. I then have to scroll down and hope the thread I was reading is still listed and hasn't disappeared. I now go through the active list and if there's anything that looks interesting, I quickly add it to my watch list in case the same thing happens again. Been happening for a few weeks now.

Normalinnit · 23/07/2024 12:52

Glad to see this - thought it was my phone playing up.

Newgirls · 23/07/2024 12:50

Thank you mumsnet for trying to fix 😀

Papergirl1968 · 23/07/2024 12:12

I like to click on active topics and then watch the ones I’m interested in so I can come back to them later.
But increasingly the page is either freezing or resetting itself so you have to go back to the top and start again as the threads I’ve chosen to watch aren’t on the watch list, if that makes sense. It’s really frustrating and has been happening more and more over the last few weeks.
I also think it could be due to big adverts.

MNHQ
DawnMumsnet · 23/07/2024 11:40

Thanks for posting these screenshots. We're checking things out and will be back with an update (and probably some more questions!) just as soon as we can.

In the meantime, we're sorry for the disruption. Thanks for bearing with us.

Original poster
ArseInTheCoOpWindow · 23/07/2024 10:31

Another photo of trying to access this thread.

Constantly crashing and freezing.
OP posts:
Newgirls · 23/07/2024 10:15

Just did it so here’s a pic

Constantly crashing and freezing.
Newgirls · 23/07/2024 10:14

I get it on my iPhone too - it’s the ads loading causing it - didn’t use to happen

WeWillGetThereInTheEnd · 23/07/2024 10:12

I get this too with MN on Google on my I Pad. I thought there was something wrong with its connection to the WiFi! It takes ages to load a page; and usually freezes when the blue line is 4/5th across the top of the page; or it won’t scroll down. My I phone is fine!

Original poster
ArseInTheCoOpWindow · 23/07/2024 10:10

And this from today

Constantly crashing and freezing.
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Original poster
ArseInTheCoOpWindow · 23/07/2024 10:07

I have these from yesterday when it wouldn’t load. Time is in the top corner.

Constantly crashing and freezing.
Constantly crashing and freezing.
OP posts:
Original poster
ArseInTheCoOpWindow · 23/07/2024 10:04

It’s difficult to get pictures because they are just empty pages.

It happens on all areas of the site.

OP posts:
MNHQ
HebeMumsnet · 22/07/2024 21:48

Hi again everyone. Thanks for the further info. If anyone is able to get a screengrab and tell us where on the site they've seen this issue in action, that would be really helpful. Thanks!

MyCatHatesSandals · 22/07/2024 05:35

It's the NatWest ads for me. Freezing my screen every few seconds. Infuriating.

(Samsung running Chrome)

Heelworkhero · 21/07/2024 23:12

I’ve found this the last few weeks. I’m on iPhone using safari.
Constantly takes ages to load/freezes….. it’s unusable really.
Doesn’t happen with any other sites/pages.

I find it strange such a large site would be so unpleasant to use.

Took me about 4 minutes to get onto this topic to post my comment!
Page starts to load, then just stops.
Nothing clicks.
End up having to swipe the tab away entirely and start again. Multiple times, until it eventually loads…….

DayOff24 · 21/07/2024 21:28

I thought it was my iPad playing up.

NoWordForFluffy · 21/07/2024 21:18

MN has been virtually unusable today. It's really bad.

Squirrelblanket · 21/07/2024 15:50

I'm experiencing this too, it's really annoying. It seems to be when there's a HUGE advert, it won't let me scroll past and then freezes. I'm using it on an android phone on Chrome

Bjorkdidit · 21/07/2024 14:13

I've also got this on Chrome on a Windows PC.