Page 3 | Pages constantly reloading

Namerchanger1 · 2024-03-28T06:08:45+00:00

Driving me a bit bananas. On any thread, several times in a few minutes it’ll reload the page and quite often get this timeout

NoWordForFluffy · 05/04/2024 23:40

OwlBasket · 05/04/2024 18:48

Cookies accepted from banner. Safari. No private browsing. 100 posts per page (prefer all on one page but that’s been unusable for yonks)

Exactly the same here. I refuse to go down to fewer posts per page when it's already a compromise option!

lavenderlou · 05/04/2024 23:39

Happened again just after I posted!

lavenderlou · 05/04/2024 23:38

This has been happening to me constantly too - "Aw Snap" Reload page. Android smartphone using Chrome. I clear the cache regularly. It's getting very annoying.

LoobyDop · 05/04/2024 19:50

Sorry, @LilyMumsnet, I appreciate you’re just relaying messages from your tech support, but why are we expected to do all the legwork on this? Why don’t you have a testing platform that replicates how different devices and OSs respond? It’s nothing to do with caching, that’s the standard “try rebooting it” answer. It’s been going on for months, and we’re telling you that it’s unusable. We aren’t super users or beta testers- you figure it out and tell us when it has been fixed.

SpiltCoffee · 05/04/2024 19:26

Binglebong · 28/03/2024 21:58

I'm getting this and have been for a few days. I'm on an old sumsung with some varient of Google.

This, so often!
Safari, android, accepted cookies, usual not private browsing, no idea on number of posts, the whole thread loads.. or, y'know, doesnt!

Rinoachicken · 05/04/2024 19:23

I’m on safari - 25posts per page. All consents accepted. I’m in dark mode. Don’t use private browsing.

i don’t have any other browsers installed on my phone and I don’t see why I should have to use another browsers just for Mumsnet.

OwlBasket · 05/04/2024 18:48

Cookies accepted from banner. Safari. No private browsing. 100 posts per page (prefer all on one page but that’s been unusable for yonks)

MNHQ

LilyMumsnet · 05/04/2024 16:16

Hi all,

We're still looking into this, and we think it would be helpful to know what consent options you chose (if you remember).

Did you:
a) Press "Accept-all" on cookie banner
b) "Withdraw consent" (Located on 2nd page of consent message)
c) Save & Exit (Located on 2nd page of consent message)
d) "Reject-all" (Located on 2nd page as a link in body of text)

Also, can we ask what browser you're using, and can you let us know if you're using private browsing?

And finally, can you let us know how many posts you're viewing per page?

Binglebong · 05/04/2024 13:53

Yep, tried and no luck.

SamWinchestersHair · 05/04/2024 13:43

Super slow to load pages here, just freezes and won’t scroll down the page. Safari on iPad

Pinkpinkpink15 · 05/04/2024 13:36

LilyMumsnet · 02/04/2024 16:34

Hi all

We do apologise for the late response. We think that this sounds like a cache problem on your browser, which should be fairly easy to sort from your end. It can happen when updates are made and a browser stores an older version.

If you don't know how to clear your cache, you can find instructions on how to do it here: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into it.

@LilyMumsnet

and that is why I didn't bother repeating it.

its always out on the users and when we report back we're told to try again. It goes around in circles until we give up, then magically it changes, for a while until it starts doing it again.

when it does this it deletes the post you've spent ages writing & between that & being frozen it's a painful experience.

iPhone 15
ipad mini, latest version

safari

snd no I don't want to 'try chrome' again. I don't like it & it doesn't help anyway.

this has been going on for years!

hedgehoggle · 05/04/2024 13:30

I had this problem, site was unusable on chrome on mobile. Switched to Firefox and no problems now

MNHQ

DawnMumsnet · 05/04/2024 13:22

@Binglebong , @Rinoachicken and @Oneblindmouse - we're really sorry you're still having these issues viewing the site. Just to confirm, have you all tried clearing your browser's cache but are still experiencing this problem?

Oneblindmouse · 05/04/2024 12:51

Still happening with me too. It doesn't happen on any other site I use so it has to be a problem with Mumsnet. If it is to be permanent I won't bother any more as it is too frustrating.

Rinoachicken · 04/04/2024 00:42

Still happening for me too

Binglebong · 03/04/2024 01:12

LilyMumsnet · 02/04/2024 16:34

Hi all

We do apologise for the late response. We think that this sounds like a cache problem on your browser, which should be fairly easy to sort from your end. It can happen when updates are made and a browser stores an older version.

If you don't know how to clear your cache, you can find instructions on how to do it here: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into it.

Still happening.

MNHQ

LilyMumsnet · 02/04/2024 16:34

Hi all

We do apologise for the late response. We think that this sounds like a cache problem on your browser, which should be fairly easy to sort from your end. It can happen when updates are made and a browser stores an older version.

If you don't know how to clear your cache, you can find instructions on how to do it here: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into it.

Toomuchgoingon79 · 01/04/2024 16:28

The app keeps buffering and won't load pages. When I access it via safari it keeps reloading. Has for a long time. So annoying

AutumnCrow · 01/04/2024 16:24

It's not worth bothering with the mobile site on my phone anymore. (I-Phone / Safari.)

Is it to push us to use the app? Because it sounds a bit crap tbh, without key features like 'See All'.

AGodawfulsmallaffair · 01/04/2024 16:23

Same. Almost unusable on iPad now, better on iPhone. I can no longer log on via Facebook either.

SameSameButDeliverance · 01/04/2024 16:20

Happening to me too. iPhone / Safari. Been doing it for weeks.

Berthatydfil · 29/03/2024 18:52

This has also been happening to me for weeks now. Iphone on safari

NoWordForFluffy · 29/03/2024 15:23

EndlesslyDistracted · 28/03/2024 21:30

Safari on iohone here too. It's not timing out on mine but has been refreshing for the last few weeks, it is annoying.

Same here. Also Safari on iPhone.

Oneblindmouse · 29/03/2024 14:49

This....every few minutes. At least it is shortening my time on here.

EspressoMacchiato · 29/03/2024 14:47

Me too. On Chrome on an iPhone.

It’s loading then when I start to scroll it reloads and reloads. So irritating.