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Pages constantly reloading

91 replies

Namerchanger1 · 28/03/2024 06:08

Driving me a bit bananas. On any thread, several times in a few minutes it’ll reload the page and quite often get this timeout

Pages constantly reloading
OP posts:
justasking111 · 13/04/2024 07:49

Is it just happening with android I wonder. It's time to replace the IT agency IMO. With the crashing I'm not even seeing the ads, so every cloud has a silver lining.

NoWordForFluffy · 13/04/2024 07:35

It just did the reload again. I think it's happening more often too.

NoWordForFluffy · 13/04/2024 07:34

Yes, it's draining my battery as well!

AutumnCrow · 13/04/2024 05:07

Yup, this only happens to me on a phone.

I'm using the mobile site on an iPhone, Safari, accepted all cookies, no ad blocker. Nightmare, pretty much unusable. Also drains the phone battery really quickly.

SomethingFun · 12/04/2024 18:01

something on the page is making it reload - I assumed it was the ads refreshing intermittently but if it still happens with an ad blocker it’s something else on the page - maybe the mumsnet banner stuff at the top. It literally happens all the time - just get one of your engineers/ testers to open a few pages on their mobile and scroll through and it will replicate itself. It might not happen on a desktop computer so they need to use a phone.

wisewomanmummy · 12/04/2024 17:46

This is still happening despite me following all your instructions, no ad block, plug ins or incognito browsing.
I'm using Chrome on Android, and it only happens on Mumsnet.
Please make it stop.

justasking111 · 10/04/2024 17:38

LoobyDop · 09/04/2024 20:05

I think it’s something to do with adverts. It generally seems to happen to me at the point where I’m scrolling past an advert that takes a while to load.

Me too

Twofifty · 10/04/2024 13:30

It has just done it to me twice in a row when I clicked on a thread title in active. No ad blocker, not using incognito.

HebeMumsnet · 10/04/2024 11:02

Morning, everyone. We're still looking at this.

It looks like no one remembers which consent option they chose. If you think you might, the options are above and we'd love to know as that might help us work out what's going on.

And if anyone having this issue could let us know if they have an adblocker or any other plug-ins installed, that would be very helpful. And if anyone is using an incognito browser, again, that would be useful to know. A few of you have already let us know about this, we know, but more information on this might just help. Thank you! Flowers

LoobyDop · 09/04/2024 20:05

I think it’s something to do with adverts. It generally seems to happen to me at the point where I’m scrolling past an advert that takes a while to load.

lavenderlou · 09/04/2024 18:53

I've only ever had 25 posts per page and I still have the problem.

LoobyDop · 09/04/2024 18:46

I’ve always had 25 posts per page, and I still get this. And I accept all cookies whenever prompted.

NoWordForFluffy · 09/04/2024 17:28

I went to 100 per page under duress after you said to stop using the all posts on one page option. I'm not going to fewer posts per page. The issue needs fixing, not us changing how we use the site to avoid the issue.

The 'having trouble replicating it' line is so very tired now too.

OwlBasket · 09/04/2024 16:40

Using features offered by a site shouldn’t negatively impact the use of the site. If we’re not supposed to use ‘all on one page’ or 100 posts per page then they shouldn’t be offered. It’s ridiculous

Namerchanger1 · 09/04/2024 12:16

Mine is still the same - constant reloading. Have cleared my cache, accepted / declined cookies

OP posts:
Freysimo · 09/04/2024 11:26

Twofifty · 08/04/2024 21:27

Same, I get aww snap constantly, it's making the site unusable. Chrome, android, 100 posts per page, no idea about consent options. It's only ever on MN I have issues and it's always the same advice! I don't have to perform technical operations to look at other sites.

I get this all the time and I've cleared the cache.

DawnMumsnet · 09/04/2024 11:11

Hi @justasking111 (and everyone else having this issue) we understand your frustration and we're sorry to keep asking you to try tweaking things. We're very grateful to anyone who's tried implementing any of our suggestions - we're having trouble replicating this and are trying to establish what's causing the problem so we can hopefully resolve it.

@EndlesslyDistracted thanks for sharing your thoughts. We're looking into your theory.

@Twofifty could you please try setting your posts per page to 25 or 50 to see if that makes a difference? We know it's helped some posters. @NahNeedsGarlic , @Mayflower282, @OwlBasket and @Concretejungle1 could you please try making this change as well?

Thanks again for bearing with us.

Twofifty · 08/04/2024 21:27

Same, I get aww snap constantly, it's making the site unusable. Chrome, android, 100 posts per page, no idea about consent options. It's only ever on MN I have issues and it's always the same advice! I don't have to perform technical operations to look at other sites.

NahNeedsGarlic · 08/04/2024 14:45

Same here, Safari on iPhone. It’s been happening for months.
Mumsnet is the only site that I have this problem with.

Mayflower282 · 08/04/2024 14:38

Keeps reloading my pages too, it’s so annoying. Tried clearing cache/history etc but hasn’t helped. Using safari on iPhone.

Concretejungle1 · 08/04/2024 13:54

Im getting server is having a moment, have a cuppa, every time i try to load, click on anything

justasking111 · 08/04/2024 12:37

Hebe no disrespect but it's an IT issue to fix that's what they're paid for. I tried the other things last week and it's worse at times. You have a gremlin time to call in the
👻 Busters

HebeMumsnet · 08/04/2024 11:20

Morning, @justasking111 and others. We are still looking to find a fix for this. If you haven't tried the suggestions above, it is worth clearing your cache and changing your preferences to view 25 posts per page as that may get around the issue.

If you missed @LilyMumsnet 's post above, it would also be helpful if you remember and can tell us whether you:

a) Pressed "Accept-all" on cookie banner
b) Pressed "Withdraw consent" (Located on 2nd page of consent message)
c) Pressed Save & Exit (Located on 2nd page of consent message)
d) Pressed "Reject-all" (Located on 2nd page as a link in body of text)

Thank you Flowers

justasking111 · 06/04/2024 08:17

My people it's been happening to me and is getting worse. Motorola phone on chrome

EndlesslyDistracted · 06/04/2024 08:13

For a long time I have periodically cleared MN from my browsing history then rejected cookies and logged in and this has been fine (up to date IOS and Safari on iphone, not using private browsing, 50 posts per page). This is to hide all the promoted by MN threads. I know, but they irritate the hell out of me, far too many and staying up for far too long. This constant refreshing business has coincided with a spell of clearing the cookies but not getting a cookie consent message when re-opening the site and not being able to reject to avoid the ads etc. Could this be related? Anyway I have just cleared MN from my browsing history again and thankfully the cookie message has come up this time and allowed me to reject them so I don't have to see a page full of fake threads about uniqlo bags which have been there for weeks now, hoping the refresh thing will be sorted now too, will report back.

Re the promoted by MN threads, its a shame to have to block them as the odd one is useful, its a shame they can't be attached to topics so if you have opted out of eg baby equipment because your DC are adults you wouldn't have to see those promos.

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