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Original poster

Banner advert in the app

466 replies

MagicFox · 19/03/2024 09:40

Hi MNHQ,

There's a banner ad appearing in the ap (at the top) that makes the app visually really annoying to navigate. Will it be there permanently? It would be less bad at the bottom! Thanks!

OP posts:
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75
whatsitcalledwhen · 04/04/2024 13:51

EineReiseDurchDieZeit · 04/04/2024 13:22

Same for me it redirects to the App Store

Same here. Mine have all been gambling ones for the last week at least. I've never been on a gambling site / had a gambling app. It feels really off brand for MN.

EineReiseDurchDieZeit · 04/04/2024 13:22

Same for me it redirects to the App Store

JaneJeffer · 04/04/2024 13:07

@LilyMumsnet if you click on the Monopoly ad it takes you to the App Store same for that slot machine thing.

MNHQ
LilyMumsnet · 04/04/2024 13:02

EarringsandLipstick · 03/04/2024 20:22

Here are the ads I'm currently seeing. On every thread.

FFS MN!

This definitely shouldn't be happening and we are doing our best to get this resolved. These adverts can sometimes sneak past blocks by hiding themselves - that's why it's really useful to have URLs.

If you see these again, please could you click on the advert and copy the URL address it takes you to? You can turn wifi and data off when you click, meaning the link will load but the page won't actually open.

EarringsandLipstick · 04/04/2024 13:01

Oh God @JaneJeffer Those ads ...😱

JaneJeffer · 04/04/2024 12:42

Competition time - which is worse A: Mumsnet mobile site or B: Gransnet mobile site?

The correct answer is C: The App

Banner advert in the app
Banner advert in the app
Lilifer · 04/04/2024 09:09

Write to Justine Roberts CEO of mumsnet, link her to this thread, if enough people do that then perhaps something will be done.

EarringsandLipstick · 03/04/2024 20:22

Here are the ads I'm currently seeing. On every thread.

FFS MN!

Banner advert in the app
Banner advert in the app
ErrolTheDragon · 03/04/2024 18:42

RainbowConnection1 · 03/04/2024 18:14

That Monopoly advert is making my eyes go funny!

Also not sure why gambling ads are deemed to be suitable, especially when MN has its share of active addicts and those recovering, or the women who are living with men with gambling problems.

There was a member whose husband killed himself because of gambling. I mentioned Luke's Law (her subsequent campaign) upthread.

JaneJeffer · 03/04/2024 18:28

@JoMumsnet @BeckyAMumsnet @LilyMumsnet what is going on? Are you ever going to get back to us about this?

EarringsandLipstick · 03/04/2024 18:14

Oh God this is new fresh hell ... a slot-machine type ad, with whirring images flying down.

The screen is utterly unreadable.

And yes, more gambling.

Come on MN. Do better. It's so rubbishy & tacky, in addition to be totally unusable.

Banner advert in the app
RainbowConnection1 · 03/04/2024 18:14

That Monopoly advert is making my eyes go funny!

Also not sure why gambling ads are deemed to be suitable, especially when MN has its share of active addicts and those recovering, or the women who are living with men with gambling problems.

EarringsandLipstick · 03/04/2024 18:01

there's quite a bit to so please bear with us

Really? Look I know this isn't the only thing MNHQ have to deal with.

But the feedback has been clear, from all posters. The positioning of the ads makes the app unusable, especially the banner one at the top. The ads themselves are really odd - gambling ads, ads written in different languages / alphabets, illegible on the app. The scrolling ads are particularly problematic.

The app itself is glitchy & drains phone batteries.

You know what the issues are. It seems you don't want to or are unable to address them 🤷🏻‍♀️

EarringsandLipstick · 03/04/2024 17:57

EineReiseDurchDieZeit · 02/04/2024 20:23

God the Monopoly one is getting right on my nerves

Yup. Back for me today, any time I'm on the app. (Like others, I've really limited my time here, which is no bad thing!)

It's really making me nauseous ... I can't imagine how it might make someone with vision issues feel.

JaneJeffer · 03/04/2024 16:25

They’re all trying to win their money back.

My daily average time on Mumsnet is way down. Result.

MermaidEyes · 03/04/2024 15:21

Maybe they are using the app and having to read a line at a time.

🤣🤣 maybe they got distracted by the gambling ads

schoolescapee · 03/04/2024 12:34

MermaidEyes · 03/04/2024 10:08

It's been TWO WEEKS

MN are obviously slow readers 😆

Maybe they are using the app and having to read a line at a time.

MermaidEyes · 03/04/2024 10:08

It's been TWO WEEKS

MN are obviously slow readers 😆

MaggieFS · 03/04/2024 08:13

LilyMumsnet · 02/04/2024 16:52

Hi all,

Thanks for your comments. We can assure you that we are going through everyone's feedback but there's quite a bit to so please bear with us - we'll be back on the thread when we have more information.

It's been TWO WEEKS Hmm

SnowFrogJelly · 03/04/2024 01:18

LilyMumsnet · 02/04/2024 16:52

Hi all,

Thanks for your comments. We can assure you that we are going through everyone's feedback but there's quite a bit to so please bear with us - we'll be back on the thread when we have more information.

All the feedback is the same.. we hate the banner ads and want them to go
@LilyMumsnet
@MNHQ

GirlWithTheYellowHat · 02/04/2024 21:15

Yes! Gambling or monopoly go. Bloody annoying. Such a money grabbing move

whatsitcalledwhen · 02/04/2024 21:06

Most of mine seem to be gambling ones which feels very off brand for MN.

I understand advertising revenue keeps the site alive but surely there are enough brands on the books that MN doesn't have to take on off brand (some would say irresponsible as there are none of the usual betting caveat lines on those ads) advertisers too?

Also from a design point of view lots of the ads running in that placement are very poor quality or have been resized to the point that not all of the text is even readable, rather than being supplied with suitable spec.

EineReiseDurchDieZeit · 02/04/2024 20:23

God the Monopoly one is getting right on my nerves

MNHQ
LilyMumsnet · 02/04/2024 16:52

Hi all,

Thanks for your comments. We can assure you that we are going through everyone's feedback but there's quite a bit to so please bear with us - we'll be back on the thread when we have more information.

MaggieFS · 02/04/2024 14:58

I've been away from home so absent mindedly flicked on mn on my phone, which I'd given up on at home. This is still such a problem.

If nothing else @mnhq , can you PLEASE stop the indiscriminate GAMBLING ads. It's totally irresponsible.

(But while you're at it, have the common decency to reply to this thread?)