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Banner advert in the app

466 replies

MagicFox · 19/03/2024 09:40

Hi MNHQ,

There's a banner ad appearing in the ap (at the top) that makes the app visually really annoying to navigate. Will it be there permanently? It would be less bad at the bottom! Thanks!

OP posts:
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75
whatsitcalledwhen · 15/04/2024 17:20

Mine have gone from all gambling to things that I don't think can have been approved by anyone at MN.

I appreciate agencies are used to place ads so MN don't directly say yes or no to each individual but something isn't working when it comes to advertising and as evident from this thread, it is turning users off.

Flashing ads also aren't great for users with medical issues affected by flashing.

Banner advert in the app
EarringsandLipstick · 15/04/2024 13:12

I wonder why @BeckyAMumsnet @JoMumsnet @LilyMumsnet can't just come back and respond?

I know, we are saying that they just want this thread to eventually wither away, secretly want us all to stop using the app, have no intention of listening or doing anything but in reality, most of the time MN staff are at least responsive and aim to be professional, even if one mightn't agree with their decisions.

This is baffling. It's just ... rude. Apart from any business-related assessment.

prettybird · 15/04/2024 13:08

Interesting but illuminationg as to@MNHQ ‘s priorities Hmm that on a thread where we have repeatedly complained about the plethora of gambling ads, this is what I get confronted with when I open it (on the mobile version since I no longer have the app and have therefore drastically reduced my time on MN no bad thing for me Wink) Shock Angry The entire screen - both banner and “in thread” ad taken up with promoting gambling Angry

No comment @BeckyAMumsnet @JoMumsnet @LilyMumsnet ?

Banner advert in the app
OneMoreTimeBaby · 15/04/2024 07:34

As I've learned from the relationship threads; no response, is a response!

JaneJeffer · 14/04/2024 21:24

So disappointed @BeckyAMumsnet @JoMumsnet @LilyMumsnet that you are just ignoring us

prettybird · 11/04/2024 20:26

STILL got Gambliing ads on the Addiction Support topic Shock Angry Screenshots taken a couple of minutes ago.

Really poor show @BeckyAMumsnet @JoMumsnet @LilyMumsnet

Does “taking a look at it” mean just that - we’ll take a look at it but not actually DO anything HmmAngry

I’m sure that #DailyMail would just love to see how the uppity women at Mumsnet have no real principles and are prepared to exploit the more vulnerable of their users.

Banner advert in the app
Banner advert in the app
EarringsandLipstick · 11/04/2024 19:57

The thread was created on 19 March! It's 11 April now.

Nearly a month, no change, no resolution, no meaningful response.

EarringsandLipstick · 11/04/2024 19:56

Thank you for alerting us - we're taking a look now.

Seriously @BeckyAMumsnet

We've alerted you over many posts, with screenshots, to the issues.

You've completely failed to engage.

And now you are responding only to the point that these posts are appearing on threads about gambling / addiction.

Really really poor & unprofessional. .

MadamWillYouTalk · 11/04/2024 14:33

Thank you for alerting us - we're taking a look now. @BeckyAMumsnet

Yes, the thing is that's what @LilyMumsnet said over a week ago when the same gambling ads were mentioned (repeatedly!), however nothing has changed.

And you've completely ignored the feedback on this thread from users with disabilities who have issues triggered by the moving ads, which isn't very inclusive of you.

It honestly feels like you're hoping we'll shut up and go away, banking on there being a majority of app users who will just put up with the ads.

KnottyKnitting · 11/04/2024 12:43

The app on my I pad is unusable. Every time I try to open it , the app shuts down. This has been going on for weeks! How long do you need to "look into it"?

You will be losing a lot of readers if you don't sort it out soon and then where will your advertising get you?

JaneJeffer · 11/04/2024 12:29

we're taking a look now
🙈

BeckyAMumsnet · 11/04/2024 12:20

MadamWillYouTalk · 10/04/2024 16:01

Wow, Mumsnet promotes gambling apps on addiction support threads. That's a good look.

@LilyMumsnet @BeckyAMumsnet @JoMumsnet @mnhq

Thank you for alerting us - we're taking a look now.

OneMoreTimeBaby · 10/04/2024 23:22

The moving/flashing ads make it near impossible to read threads. You really need to sort this out, I don't mind ads, I'm aware you need funding. But flashing ads that don't move from the top of the screen while I'm trying to read text is a fucking pain in the arse and no good for anyone with dyslexia or epilepsy!

I think I'll go try another chat site... or go back to reading actual books Angry

JaneJeffer · 10/04/2024 21:36

Maybe we should just start chatting to each other in the DM comments instead. At least they don’t have whirring, flashing things there.

I’m just sticking with a couple of continuous threads I’ve been on for years now because I find the mobile site too hard to read more than a couple of posts so I can’t be arsed joining in with anything. I’m sure that will be a relief to many 😜

prettybird · 10/04/2024 20:51

Should we send a link to this thread to the Daily Mail? Wink

An example of how this “influential parenting site” is actively encouraging its users - even on boards dealing with addiction - to gamble and not bother our pretty heads about it as it’s supposed to be normal (certainly, that’s the impression that they give by continuing to ignore the concerns raised and refusing to give examples of similar social media sites where there is so much advertising Hmm, despite repeated polite requests Angry)

As most of us have said, we understand the need for advertising - it’s the sheer volume, combined with the permanent position of the new banner ad and the inappropriateness of the advertisers that we are objecting to.

MermaidEyes · 10/04/2024 20:01

It's hilarious but also slightly disturbing how Mumsnet markets themselves as the most trusted and influential website for parents in the UK to its advertisers. Trusting us parents won't actually be influenced by those flashing monopoly ads?

RainbowConnection1 · 10/04/2024 17:39

MadamWillYouTalk · 10/04/2024 16:01

Wow, Mumsnet promotes gambling apps on addiction support threads. That's a good look.

@LilyMumsnet @BeckyAMumsnet @JoMumsnet @mnhq

Ridiculous isn't it? MNHQ will be hoping this thread dies so they can ignore it.

MadamWillYouTalk · 10/04/2024 16:01

Wow, Mumsnet promotes gambling apps on addiction support threads. That's a good look.

@LilyMumsnet @BeckyAMumsnet @JoMumsnet @mnhq

Banner advert in the app
whatsitcalledwhen · 10/04/2024 15:00

Always gambling ones here still. I don't gamble. This is only an issue on the MN app where every single ad is a gambling one - a number of different ads but all gambling ones.

Banner advert in the app
Banner advert in the app
Heliss · 10/04/2024 14:59

I get the moving gambling ads on my phone, on ipad just the 'Mumsnet wants your opinions' banner, which is at least somewhat bearable, even if taking up loads of screen space.

I've got no interest in using the desktop version, so yes, definitely using the app a lot less.

EarringsandLipstick · 10/04/2024 13:11

I know @mnhq have made it abundantly clear they are not interested, even to provide a response but had a quick look at MN, lunchtime etc, & this is what I'm seeing.

Photo 1 - almost no actual posts / threads, only ads

Photo 2 - the scrolling slot machine one, again, which merrily spins fruit at you

Banner advert in the app
Banner advert in the app
Magnolia82 · 10/04/2024 06:37

@LilyMumsnet @BeckyAMumsnet @JoMumsnet @mnhq

Is there any update on this? As others have said, I've drastically reduced my time on MN and have just come on to check on a thread I particularly follow/find helpful.

SnowFrogJelly · 10/04/2024 00:51

Currently tempting me with 'save big in El Gouna'...wtf?!
No point to these ads at all

EarringsandLipstick · 10/04/2024 00:37

@MermaidEyes I pretty much only use my phone too. However, even before this, the app has very limited functionality, and the new (and not so new!) features (like quoting quotes, polls, 'thanks', PMs) are unavailable.

I don't care so much but it is clear MN have zero interest in even maintaining the app, let alone enhancing it. Mad, I know, but MN business model is mad. They often sound like poorly trained work experience students, rather than employees with a skill set linked to the product they offer.

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