Banner advert in the app

Thanks @HebeMumsnet I'm on the desktop version at the moment, and will check the app later.

Any response re: the wider point of ad positioning making the app unusable? And the strange non-gambling ads? Often in other languages that are so small as to be unreadable, but still take up most of the screen on the app?

And finally, any explanation for the utter radio silence for weeks before your update today? It's pretty unprofessional. Could you not have updated with what you were doing and the timeline?

Yes, my battery has just pretty much drained after spending just a few mins on this app. So frustrating!

I have significantly reduced my time on Mumsnet but there's one particular supportive thread that I was hoping to re-follow again from tomorrow and I'll be sad if I'm not able to be part of that group any more.

The ironic thing for me is that I most often get the "tell Mumsnet what you think" ad as the banner 🤦🏻‍♀️

The weird gambling adverts are still there, in dollars too!

@LilyMumsnet
@JoMumsnet
@BeckyAMumsnet
@justinemumsnet

We've been raising concerns now for nearly two months and there are still issues - as evidenced by the continued posts on these threads.

At least have the courtesy to provide a proper response

I am basically unable to use the app on my I pad because it either won’t open at all or the banner add stops it from loading. The app on my phone is not much better and is now draining my battery in about 45minutes. Surely this needs to be investigated urgently? Why are you not doing something about this? It’s been going on for weeks!

Hello @MNHQ please could you respond to this thread? It's been weeks and the same problems are still happening.

My battery is running down like the clappers again last night/ today too
Full battery to 10% in 2 hours
iOS
Can this be investigated again and hopefully resolved as it's putting me off

I also just logged back onto the app in the hope this had been resolved.

I'm definitely using Mumsnet less, but there's one particular, supportive thread that I'm hoping to rejoin again next week. Any update @mnhq?

@MNHQ

@mnhq

Would it help if we all just posted this daily. Examples have been given. Why is nobody responding

I deleted the app when this thread started as I was so frustrated, back for the first time since then. About to delete again so won't see responses to this

What on earth makes anyone think this makes for a readable interface?

I think @mnhq are waiting for the thread to fill up - some way off though, I think it's still at 400+ posts only.

There seems to be no indication they will address the issue of the usability affected by the moving ads, or the issue of the level of gambling ads - in fact, that's now all I see on the app. Just gambling ads. There were some weird ads written in another language / alphabet, but they have gone.

It's really poor - even if they came back and said, no, we are not going to change it - and here is why. Someone else said they will have agreements with advertisers and can't change it - I think that would be at least something to hear rather than ignoring post after posts and showing such disdain for their users and the valid points they mentioned.

Again, while I'm still spending more time on MN than I should be it is greatly diminished and that's honestly a good thing! So ... I am not sure if I even want them to fix the app now!

@MNHQ another one checking back regularly for your update.

Hi @MNHQ any update please? The same is still happening and you seem to have abandoned this thread!

I idly checked back on this thread to see if any update ... still none.

I'm happy my app usage has reduced significantly but still irked by the utter lack of professionalism shown by MN. Yes, still seeing scrolling, gambling ads, mostly making the app unusable.

Mumsnet stonewalling their users; a catchy headline for the Daily Fail???

@LilyMumsnet @BeckyAMumsnet @JoMumsnet I am still seeing adverts for a gambling app as recently as this morning. While I realise that Mumsnet has other stuff going on (like dealing with the university who scraped years worth of chat data), it's been weeks since we reported this and nothing is apparently happening, no updates from any of you!

Same. Mine were just static mumsnet ad for a few days but back to moving gambling ones. Def using this less which isn't altogether a bad thing but I am very very disappointed by the lack of explanation.

I was starting to think the gambling apps at least were gone (hadn't seen them for a few days) but nope, back again!

Still no proper response then @MNHQ? In the meantime the app is still effectively not functioning and we're still seeing really inappropriate ads that are taking up excessive space.

It does very much feel like they are just waiting on this thread to die a death without any proper answer. Really poor and not what I would have expected from well over a decade on this site. Disappointing.

Totally agree @prettybird it's just rude at this stage. I keep meaning to e mail Justine Roberts but other part of me can't be bothered and shouldn't have to anyway 🤷

@whatsitcalledwhen wow. That's utterly ridiculous