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Banner advert in the app

466 replies

MagicFox · 19/03/2024 09:40

Hi MNHQ,

There's a banner ad appearing in the ap (at the top) that makes the app visually really annoying to navigate. Will it be there permanently? It would be less bad at the bottom! Thanks!

OP posts:
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75
SnowFrogJelly · 20/05/2024 00:05

Why has nothing been done about this

MadamWillYouTalk · 18/05/2024 10:12

Showing on this thread, this morning.

Banner advert in the app
WobblyLondoner · 18/05/2024 08:23

Ps this is an example of what you get viewing the site on a mobile (non app). Yep thirds advertising chuff; one third content.

That Kier Starmer advert - my god!

Banner advert in the app
WobblyLondoner · 18/05/2024 08:21

Just come back to check in this thread. I’ve gone from an hour plus on the mumsnet app per day (!!) to almost zero now that I’ve uninstalled it. For me it is less about the content of the ads themselves (important though they are) and more about the basic unusability of the app (& the website when viewed via a mobile) as this is the only way I view mumsnet. For all the reasons outlined in this thread it’s really poor. It’s even driven me back to Facebook because it has a support group for a condition my husband has - that has its own problems but far better in terms of ad location and usability.

As others have said, very unimpressed with (the lack of) HQ response.

EarringsandLipstick · 18/05/2024 05:42

Just back to confirm the Monopoly ads are still merrily scrolling away on the app for me.

@HebeMumsnet & co you (meaning MNHQ) are a disgrace. Completely unprofessional, running a business really poorly, one which generates profits & fonds salaries, with users and their experiences as core content, and yet you are entirely disinterested in their experience and even in being respectful or open about the current challenges.

whatsitcalledwhen · 16/05/2024 21:44

It's strange isn't it? Gambling ads are one thing but an ad all over the site for a whole day now, showing a politician photoshopped to look like he's had the shit kicked out of him... surely that's next level stuff and would be a priority to deal with?

hjrl · 16/05/2024 21:04

I just don't understand this at all

I've been here for a very long time, quiet in the background but here. For all the things that happen I have never come across HQ being so silent and so uninterested. To the contrary I often think things are deleted or dealt with far too quickly without need.

The replies make no sense. The response makes no sense. Timescale wise.

I just don't get the rationale here.

RainbowConnection1 · 16/05/2024 19:01

Gambling ad is still there...

Banner advert in the app
fedupandstuck · 15/05/2024 12:02

I'm another one with these bruised Starmer ads. Very off putting. I've reported them via the ad settings as inappropriate but there's no option to report them as obviously scammy!

Magnolia82 · 15/05/2024 11:53

I'm not sure if this is linked to these awful adverts, but I'm having real problems again today with Mumsnet draining my phone battery.

I'm hardly using Mumsnet at the moment due to the issue of the adverts on the app. But I have just used it for 10 mins today (just to try to check in with a particularly supportive thread) and my battery has gone from 95% to 55% in 10 minutes!

hjrl · 15/05/2024 11:42

@lemsipper

These adverts are everywhere. And as @lemsipper said on their thread domestic violence support?

Tarkan · 15/05/2024 11:23

And since I accidentally clicked it as I scrolled, for @mnhq here is the dodgy looking link it takes you to:

https://investmentinthegb.com/products/zapatitos-b024?publisherid=qulUSYWWxJOFAEIkRTzsUid&adsetname=%7B%7Badset.name%7D%7D

Tarkan · 15/05/2024 11:20

I've got the Keir one too. Weirdly it's only shown in this thread so far.

Banner advert in the app
RainbowConnection1 · 15/05/2024 10:56

I'm getting battered Jeremy Clarkson or Keir Starmer every few seconds. What is going on?!

Banner advert in the app
Tallisker · 15/05/2024 10:30

I've just come on here to complain about the Jeremy Clarkson and the Keir Starmer fake bruises ones. They are EVERYWHERE.

Come on, MNHQ, digitum extractum. These ads put me off using the site, it looks like a bargain-basement click-bait nightmare.

prettybird · 15/05/2024 10:10

I've had a similar one (which I've realised I've been seeing for a few days) with Jeremy Clarkson as the "victim".

whatsitcalledwhen · 15/05/2024 10:03

It's now on every thread I go on. And because I know you'd ask me to click on the link, it's to a fake BBC news article that links to a fake investment scheme. So really needs to be addressed. It's all over the app today, every thread I go on.

EineReiseDurchDieZeit · 15/05/2024 10:02

Came here to say WTF at these ads.

RESPOND @MNHQ

whatsitcalledwhen · 15/05/2024 09:55

On multiple threads in fact.

Banner advert in the app
whatsitcalledwhen · 15/05/2024 09:53

I'm getting that one today too...

Banner advert in the app
prettybird · 15/05/2024 09:44

Is this really the sort of advertising that MN wants to be associated with? Angry

And no, I'm not going to click through to see what it is about Hmm

Banner advert in the app
MaggieFS · 14/05/2024 09:58

MadamWillYouTalk · 14/05/2024 08:37

I also think it's pretty disingenuous to thank us for our patience when we've been asking for updates for weeks and you've all outright ignored us. I've been tempted to start a thread on AIBU 'AIBU to think that Mumsnet is disgusting to take money for promoting gambling including on addition support boards', but I'm sure it would be taken down as a TAAT. Might be interesting to compare the speed of that to the speed of responses here actually.

I thought about doing exactly the same but instead I've just stopped using mn on my phone and just do so on my tablet.

@HebeMumsnet
Please could you also address the following concerns which were raised from the outset and have been ignored in the scant updates:

Usability / accessibility concerns arising from:
1: reduced screen space available for text
2: constantly moving images on the screen

No one begrudges mn having ads, but being done in this way in really poor. The previous update saying it's how all social apps do this was just incorrect. Those of us who use the app for its simplicity, on the other hand accept vastly reduced functionality, it's always been a trade off, but these new ads are a step too far.

Gambling ads in the ad space compounded the issues, but was not the only issue.

Please could you show some respect towards us and properly address these points rather than just ignore them.

MadamWillYouTalk · 14/05/2024 08:37

I also think it's pretty disingenuous to thank us for our patience when we've been asking for updates for weeks and you've all outright ignored us. I've been tempted to start a thread on AIBU 'AIBU to think that Mumsnet is disgusting to take money for promoting gambling including on addition support boards', but I'm sure it would be taken down as a TAAT. Might be interesting to compare the speed of that to the speed of responses here actually.

MadamWillYouTalk · 14/05/2024 06:56

HebeMumsnet · 13/05/2024 10:39

Morning, everyone. Thanks for your patience with this and continuing to report. We are still working on the problem and getting these ads blocked. We've just made some more adjustments.

Could you try refreshing your cookies now? We hope you should see a difference after that, but please do let us know if you are still seeing these sorts of gambling ads after that (and any additional info on what they are and where you're seeing them is always helpful too). Thank you. Flowers

Still seeing the exact same gambling app advert as has been posted here multiple times - this screenshot is from this morning, on the Mumsnet app.

Banner advert in the app
teacher342 · 14/05/2024 04:49

Thanks for the update Hebe. I haven't seen a gambling ad recently, mine is almost always the static mumsnet ad.

However we are all still awaiting a response about the position of the ad at top of the screen. I won't outline it all again, as it's been explained repeatedly in this thread why this is an accessibility issue.

Can you please update on this @HebeMumsnet thanks.