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Banner advert in the app

466 replies

MagicFox · 19/03/2024 09:40

Hi MNHQ,

There's a banner ad appearing in the ap (at the top) that makes the app visually really annoying to navigate. Will it be there permanently? It would be less bad at the bottom! Thanks!

OP posts:
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EarringsandLipstick · 23/03/2024 09:21

MNHQ are so dismissive of the fact that their product is us, the posters. Without the content we generate, they have nothing to use for the purposes of ad revenue.

RainbowConnection1 · 23/03/2024 09:14

That response was awful. Next one will be telling us all to take out a subscription to Mumsnet Premium to avoids the ads. Kerching! Not a chance I'll be doing that so it looks like my time on MN is just about done.

WhatWouldTheDoctorDo · 23/03/2024 09:08

I don't have a problem with ads on the app @LilyMumsnet - it's just that this new banner style app affects the usability of the app itself. Especially when they're flashing in your eye-line while you're trying to read posts at the top of the page.

If the banner ads are remaining, I also think it's time for me to delete the app.

lovepotionnumbernine · 23/03/2024 08:59

I've been seeing these as well. Flashy ads for gambling sites no less. It's really hard to ignore them and read the content. I also get the Mumsnet opinion ad whenever I open a thread.

Magnolia82 · 23/03/2024 06:42

I agree with everyone else. I understand the need for adverts, but it's the moving of the banner at the top that is particularly awful.

My battery is also draining very fast when I am on the Mumsnet app (but my phone is fine on all other apps that I use).

little0miss0mac · 22/03/2024 22:29

JaneJeffer · 22/03/2024 20:26

www.a11yproject.com/posts/understanding-ves

Don't make animations, sliders, videos, or rapid movement start automatically. Give an indicator of what movement will happen on the site when someone takes action. Allow the option to turn off any animation and movement at any point in the process.

Good grief it's grim. This lot travelling across the screen is wildly distracting and not in a way that's going to get me to engage with the ad. Switching off to something else instead now.

Banner advert in the app
hjrl · 22/03/2024 21:26

In a site which prides itself on taking feedback why oh why introduce this with no notice and then dismiss comments like it's something everyone should know about.

Absolutely advertising is needed, but the app is the most basic and simple way for many of us to access content.

There is basic talk and nothing else. No advanced search, no website info, just talk.

Why can feedback not be heard? That's surely not in the spirit of the site.

You have heard about
Visual impairment
Neurodivergent issues
Babies feeding
Headaches
Inappropriate advert content
Placement

I think there was always a small advert. This is something else all together

HumerousHumous · 22/03/2024 20:50

TidyDancer · 22/03/2024 17:12

@LilyMumsnet it's not running ads that are the problem, it's the position of this one. Please just get rid of the banner ads at the top. Add more in the threads themselves if you must but just not the banner.

Absolutely this. Have got used to the ads in the threads but these banner ads are terrible. Please listen to your users. Why no response?

theatremachine · 22/03/2024 20:37

This seems to keep crashing the app too.

And I'd echo others saying the battery is draining much faster.

JaneJeffer · 22/03/2024 20:26

www.a11yproject.com/posts/understanding-ves

Don't make animations, sliders, videos, or rapid movement start automatically. Give an indicator of what movement will happen on the site when someone takes action. Allow the option to turn off any animation and movement at any point in the process.

JaneJeffer · 22/03/2024 20:25

@LilyMumsnet just in case anyone cares alistapart.com/article/designing-safer-web-animation-for-motion-sensitivity/

RockaLock · 22/03/2024 20:12

Something is draining both my iPhone and iPad battery a lot more quickly than usual, and the only thing that's changed is the new moving banner ads...

So, sorry @MNHQ, but they will only make me use the MN app less often.

Have a banner ad if you must, but make it a static one!

Plus as I said previously, whenever I encounter a moving/video ad, my hearing aids get annoying fuzzy static interference. So they're not very disability-inclusive, are they.

CheckeredAliceBand · 22/03/2024 19:49

Just another voice hating the ad at the top. It's honestly making me not want to come on the site. The ones that you scroll past are fine but having this is my eyeline all the time literally gives me a headache

MermaidEyes · 22/03/2024 18:46

MaggieFS · 22/03/2024 18:15

Two and a half days later and the reply from @LilyMumsnet @mnhq shows that they haven't even RTFT, to use a mn acronym. No one has a problem with embedded static ads.

Yep typical MN response, 30 seconds to type a post and then bugger off out the office for the weekend.

meemyselffandI · 22/03/2024 18:24

You already run ads like every one else, we know that.
We are saying we find them distracting, and are problematic when they are flashing and jittery for some users, including me.

MaggieFS · 22/03/2024 18:15

Two and a half days later and the reply from @LilyMumsnet @mnhq shows that they haven't even RTFT, to use a mn acronym. No one has a problem with embedded static ads.

goldenwolden · 22/03/2024 17:29

Don't like it at all and if it has to be there I would prefer it wasn't for gambling which I do not believe should be advertised

TidyDancer · 22/03/2024 17:12

@LilyMumsnet it's not running ads that are the problem, it's the position of this one. Please just get rid of the banner ads at the top. Add more in the threads themselves if you must but just not the banner.

Lilifer · 22/03/2024 16:20

So basic response from MNHQ then is "SorryNotSorry"

No more app for me then, was spending too much time on it anyway, perhaps MNHQ has done me a favour.

theluckiestbff · 22/03/2024 16:10

LilyMumsnet · 22/03/2024 15:06

Hi all,

We're sorry you're not loving the change but we do need to run ads on the app like everywhere else, unfortunately. This is what keeps it and the site as a whole free to use for everyone.

However we are aware of an issue with the app at the moment (which is unrelated to this ad placement) and is causing some apps to crash. We're working on a fix to that and will keep you posted.

Absolutely, run ads, of course you need to.

It's been explained quite clearly why this is an issue.

Can you please explain the reason for the change to ad placement at top as an animated fixed banner? That's what we are complaining about, not the ads' existence.

As you will see I'm a very long term user who hasn't often come to this part of the forum or needed to complain. That, and the chorus of other voices, should be giving pause for thought on this.

BovrilonToast · 22/03/2024 16:06

LilyMumsnet · 22/03/2024 15:06

Hi all,

We're sorry you're not loving the change but we do need to run ads on the app like everywhere else, unfortunately. This is what keeps it and the site as a whole free to use for everyone.

However we are aware of an issue with the app at the moment (which is unrelated to this ad placement) and is causing some apps to crash. We're working on a fix to that and will keep you posted.

App deleted. Epic work Mumsnet.

prettybird · 22/03/2024 15:50

In fact, I think that as a result of that response, I'll delete the app. The reduced functionality (no DMs or ability to message) and decreased reading area makes it increasingly less attractive.

It would have the added benefit for me at least Wink of reducing significantly the time I spend on MN as I'll have to make a point of going onto my laptop (as I don't like the mobile version) to access MN and can't browse while watching TV/sitting in the lounge/having a lie in at weekends.

Not quite what MN would be wanting Hmm

bekindtome · 22/03/2024 15:47

I'm also hating the new ad. I don't mind them normally but at the top of the thread is really distracting.

LegoTherapy · 22/03/2024 15:41

I think I might deregister in that case. Ads moving across the screen is not tolerable.

JaneJeffer · 22/03/2024 15:30

LilyMumsnet · 22/03/2024 15:06

Hi all,

We're sorry you're not loving the change but we do need to run ads on the app like everywhere else, unfortunately. This is what keeps it and the site as a whole free to use for everyone.

However we are aware of an issue with the app at the moment (which is unrelated to this ad placement) and is causing some apps to crash. We're working on a fix to that and will keep you posted.

In other words Mumsnet doesn't care about their users as long as they're get their Monopoly money. Why won't you listen to what people are telling you about it causing them visual problems and migraines? It's not on.