Banner advert in the app

Any update on this? I had sort of managed to cope with this for a while as I got the static mumsnet banner 99% of the time but today it's changed back to a moving gambling ad. Really hoped this has been resolved.

Not noticed a single difference in the supposedly "new" app

I even went and double-checked that I was indeed on the "new" app . I am.

@BeckyAMumsnet

Why mention the update when it makes no difference at all? Still the same annoying moving ads at the top of the page

Exact same here

Yes, very similar for me too. The monopoly ad is still there but no longer bounces up and down, just moves from side to side. And there's another similar one for more gambling. I switched away in disgust so I can't remember what it was advertising. I don't want to see any ads for gambling at all, ever.

Just updated.. it's exactly the same!

Hi @LilyMumsnet screenshot attached. Obvs it doesn't show it bobbing up and down annoyingly

The Monopoly one is still there, please get rid. Please. It is headache-inducing and bloody awful, pinging up and down.

@MNHQ

Would it be possible to just get rid of the moving ads.. they drive me batty

Seems the ads are on the rampage. Surely there's a solution beyond reporting them all individually @HebeMumsnet?

@HebeMumsnet

Thanks for the (unusually!) quick reply.

But you must see that you have in no way addressed the issue? So giving a supposedly helpful description of the problem and essentially saying 'sure, we can't do anything about it' is not addressing it?

On no other application that I use have I encountered this combination of issues (usability + screen space + type of ad).

I keep saying that fortunately, it means I spend much less time on MN - which is getting increasingly unpleasant, though there's obviously still great posters and useful information embedded within it.

How can it make business sense to just accept that you have created a platform that's mostly unusable, that you cannot fix and the only remedy is a new app (much talked about over a period of time)?

I think I've realised that there's no solution or any idea in MNHQ how to achieve one. In your update post (yes, the convoluted one!) you said: but once an issue is reported to us, we take immediate action to track and block anything offensive or otherwise unsuitable.

It seems mad that you rely on users to let you know - so surely now you know the Monopoly ads appear, and have been emailed many times about them - why are they still there?

Have you no internal testing processes? You can't just say, we'll hope for the best with this programmatic advertising - can you?

I think I'm done with trying to report it and ask for the issues to be addressed, and will leave the thread here.

THE GAMBLING ADS ARE STILL THERE

@mnhq @HebeMumsnet @BeckyAMumsnet @LilyMumsnet

So your convoluted explanation didn't mean much. And again, you've vanished from the thread.

(And all the same points remain re usability, moving ads, size, placement etc). It's so bad.

I've had a tile advert up there for days.. it's driving me mad because it moves all the time, could we just get rid of these ads please

Haha as if I've just had a little box pop up asking if I like the new Mumsnet app 😆 My answer? No not really 🤣

Hmmm 🤔

I mean, I'm still seeing all the same gambling, scrolling ads, which are a) inappropriate and b) making the app unusable. So despite your convoluted explanations, you have completely failed to sort the issue.

I've never seen another app have the same ad-related issues, it just doesn't make sense.

You talk about 'rebuilding' the app but you don't seem to have a clue what the issues are, have terrible developers and refuse to listen to your users or reply in any professional way.

Endlessly you are told that using the app drains batteries, it's never been addressed. The replies on that are just hookum.

From a business sense, your approach is really silly.

If other organisations using apps can avoid these peculiar, inappropriate, user-unfriendly ads, of course you can. Weeks and weeks later - nothing has changed. This evening all I'm seeing is the Monopoly dancing dice! I don't mind about ads, I get they are needed - but not so they make the app unusable and not so they are completely contrary to MN's brand and ethos.

I'd be so disappointed if I worked for an organisation totally unable to address significant issues like this.

Please rebuild it without the horrible banner ads.

The ones that keep moving drive me nuts.. it's a bad idea

Tell us you want to get rid of the app without telling us 🙄.

You are not listening- the banner ad makes the app on the I pad totally unusable.

It took me 7 attempts to open the app earlier and when it finally worked the threads just idled and needed to be closed a number of times before they would open properly!

Also explain why the app is making devices hot and draining the battery?

Thank you for this. Whilst I don't like the banner ads at all I can live with the mainly static, non-gambling ones I mostly have now. I can understand your rationale being financial to an extent as most of us do not pay for this site, although I neither read not click on ads more in the banner position, so I am not totally clear how it makes you more money - do they pay extra to have it at the top? It's a shame you didn't post this several weeks ago. Users would be a lot less aggrieved if they understood and felt listened to.