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I would like a reply to the "Reply" issue

309 replies

DappledThings · 03/11/2023 09:07

Just thought I'd start another thread to get more attention on this again as there has been no answer as to whether it is even being looked at.

A few comments on MNHQ's recent thread about the new feature pointing out nobody asked for that but a lot of us have asked you to fix this.

To summarise: The button marked Reply does not do what it says. It adds a post, it does not do a reply. MN has no reply feature but, bizarrely, chooses to have a button that pretends it does. This leads to threads full of "replies" that have no context and are impossible to follow. Plus posts saying "sorry, not sure why my reply didn't work, I clicked reply"

OP posts:
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TheShellBeach · 14/01/2024 12:52

What baffles me if how various OPs read their threads and are not totally bewildered.

Can't they see that none of it makes sense?

Heather37231 · 14/01/2024 11:50

betterangels · 14/01/2024 11:44

The Quote button was visible until Thanks was introduced.

Aha! I like Thanks but that was a BAD decision to sacrifice Quote for it. I mean, Quote must be hundreds of times more useful and popular than “Thanks”.

And Reply was there too? With its duplicate in Add Post, so could have been easily sacrificed?
what on earth were MNHQ thinking?

That explains why I find myself hitting reply by mistake when I mean to quote, my muscle memory is taking me there.

I can’t be the only one.

Heather37231 · 14/01/2024 11:45

TheShellBeach · 14/01/2024 11:38

Mind you, a couple have paid no attention, and continued their incomprehensible posting - at which point, I hide the thread.

I haven't had anyone moaning at me again, though.

I will also use it. However I don’t think I’ll include the reference to PSA at the bottom as a lot of new/occasional users are intimidated/annoyed by acronyms and it’s not all that well known.

People might think it has to do with PA. (Passive aggressive) or PITA (pain in the arse) and feel it’s a dig at them.

betterangels · 14/01/2024 11:44

The Quote button was visible until Thanks was introduced.

Heather37231 · 14/01/2024 11:41

One related question that has been bugging me.

I’ve been a MN user for decades. Always use the mobile site and generally like it. Never got on with the app.

I remember when the only way to quote was to copy and paste and bold using asterisks.

I remember when you had to copy the name of the person you were replying to in order to paste their name at the top of the post of theirs that you were quoting.

THEN the quote function was born! That was GREAT. Quoted whole post and the username.

However, in my memory the quote button when first introduced was right under the message, not hidden in a drop down. I also for the life of me can’t remember that bloody Reply button being there before Quote was brought in. And now even I, a very very seasoned MNetter who knows exactly how to quote still sometimes find myself absent-mindedly clicking “Reply” when I meant to quote.

So my question is, has the quote button always been hidden in the drop down? Have I created a false memory because I was eagerly waiting for it to be introduced?

What did the bottom of a message on the mobile site look like, say, 3 years ago?

TheShellBeach · 14/01/2024 11:38

TheShellBeach · 14/01/2024 10:58

I've had a very positive response when I've told people that the Reply button doesn't do anything, and go on to tell them how to Quote.

Most people post and say thank you, and they often say they'd been wondering why Reply didn't seem to be working.

Edited

Mind you, a couple have paid no attention, and continued their incomprehensible posting - at which point, I hide the thread.

I haven't had anyone moaning at me again, though.

Heather37231 · 14/01/2024 11:26

@DappledThings thank you for your tireless work campaigning on this issue. I came here to find out what the fuck MN are thinking with this non-Reply button and was both glad to see it was not just me but disappointed to see that it had been raised so long ago with no real acknowledgement fr MN that it is an issue.

I see you as the “Mr Bates” of Mumsnet, seriously. Do you think we could convince Tony Jones to play you in an ITV drama?

TheShellBeach · 14/01/2024 10:58

I've had a very positive response when I've told people that the Reply button doesn't do anything, and go on to tell them how to Quote.

Most people post and say thank you, and they often say they'd been wondering why Reply didn't seem to be working.

43ontherocksporfavor · 14/01/2024 10:54

And thanks, didn’t know quote was under the 3 dots.

43ontherocksporfavor · 14/01/2024 10:52

Also need a ‘like’ button .

43ontherocksporfavor · 14/01/2024 10:51

Here’s my reply.

EmpressaurusOfCats · 14/01/2024 10:50

MN have said now that if people ask they’ll add a Please RTFT message on an OP.

Maybe the thing to do here, instead of posting the message on unintelligible threads each time, is to report an example post from the thread, include the message in the report & ask them to post it.

What do you think @HebeMumsnet , @LilyMumsnet?

ADoggyDogWorld · 06/01/2024 23:05

Great wording, well done gang.

[slightly hmmm at users having to make our own workaround to patch up the talk board, but there we are]

betterangels · 06/01/2024 23:04

That PSA i great and should be pinned to every thread until they sort out the issue!

Papillon23 · 06/01/2024 23:01

TheShellBeach · 06/01/2024 20:45

Ha! I have just used the C & P again and it actually went down well.

It's a public service.

TheShellBeach · 06/01/2024 20:45

Ha! I have just used the C & P again and it actually went down well.

TheShellBeach · 06/01/2024 15:00

And shortly afterwards I was berated for telling people that their thread made no sense if they didn't quote.
Hmm

TheShellBeach · 06/01/2024 14:58

HauntedGusset · 06/01/2024 14:57

And another example from a thread yesterday...

I was just about to quote that.
She was replying to me asking her to quote people lol.

HauntedGusset · 06/01/2024 14:57

And another example from a thread yesterday...

I would like a reply to the "Reply" issue
Ostryga · 06/01/2024 10:22

DappledThings · 05/01/2024 23:18

Please note: The Reply button on here does not work. If you use it you will not actually reply to that post but create a new post not linked and nobody will be able to follow the conversation.

Please use Quote (under the three dots) instead or copy part of the post you want to reply to and put it between asterisks to make it bold.

PSA over.

This is great, will start using it!

TheShellBeach · 05/01/2024 23:30

DappledThings · 05/01/2024 23:28

We are doing a good thing!

We are.
If more of us do it, MNHQ might pay more attention to the issue, and more new (and regular) posters will become aware of it.

DappledThings · 05/01/2024 23:28

TheShellBeach · 05/01/2024 23:27

I've just done it for the first time!
OP thanked me yay!

We are doing a good thing!

OP posts: