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I would like a reply to the "Reply" issue

309 replies

DappledThings · 03/11/2023 09:07

Just thought I'd start another thread to get more attention on this again as there has been no answer as to whether it is even being looked at.

A few comments on MNHQ's recent thread about the new feature pointing out nobody asked for that but a lot of us have asked you to fix this.

To summarise: The button marked Reply does not do what it says. It adds a post, it does not do a reply. MN has no reply feature but, bizarrely, chooses to have a button that pretends it does. This leads to threads full of "replies" that have no context and are impossible to follow. Plus posts saying "sorry, not sure why my reply didn't work, I clicked reply"

OP posts:
Thread gallery
32
Whinge · 06/11/2023 07:43

YourNameGoesHere · 06/11/2023 06:37

Just a small Monday morning bump to see if we actually get any update on this as promised. The sceptic in me thinks it's unlikely sadly but I'd love to be proven wrong even if it's just an unequivocal nah we can't be arsed to change it, at least it would be a definitive answer.

I agree, if they're not going to change anything then just come out and say it.

DeepEnd · 06/11/2023 06:51

‘The whole bottom menu’

This is what’s confusing because there’s a bottom menu per post and a bottom menu per thread. On mobile web version at least. So the only buttons per post menu should pertain to the individual post not the whole thread.* *

Bobtheamazinggingerdog · 06/11/2023 06:51

Lougle · 06/11/2023 06:47

Reply has always been 'add a post at the end of this thread' and the quote function has only been implemented relatively recently.

In general though, I think the whole bottom menu needs an overhaul. I can't imagine many people save a post. The thanks button sucks. All the useful stuff is in the drop down menu that you have to click on before you an access it.

That's true, but since quote became a thing people started assuming that the reply button would quote the post they were replying to, quite reasonably.

Lougle · 06/11/2023 06:47

Reply has always been 'add a post at the end of this thread' and the quote function has only been implemented relatively recently.

In general though, I think the whole bottom menu needs an overhaul. I can't imagine many people save a post. The thanks button sucks. All the useful stuff is in the drop down menu that you have to click on before you an access it.

DeepEnd · 06/11/2023 06:46

I don’t know how it works on the app but on the web version using a mobile, there’s a bar of buttons alongside ‘active’, ‘watching’, etc that is ‘add post’ — does exactly the same thing as ‘reply’. As in it posts within the thread. So there’s no reason at all that ‘reply’ functionality couldn’t be replaced with ‘quote’ from within the individual post options (that include the more useful ‘report’ and ‘bookmark’).

Agree that ‘save’ is totally pointless. Feel that ‘thanks’ is also a bit of a half step towards ‘like’. I’ve thrown a few thanks out there but feels like it goes into the ether.

TookTheBook · 06/11/2023 06:46

Another voice to say "reply" should default to quote reply, for sure. It's such a mess right now.

MyBedIsMySpiritualHome · 06/11/2023 06:40

I thought it was me messing this up every time!

I know now I need to use quote instead of reply!

YourNameGoesHere · 06/11/2023 06:37

Just a small Monday morning bump to see if we actually get any update on this as promised. The sceptic in me thinks it's unlikely sadly but I'd love to be proven wrong even if it's just an unequivocal nah we can't be arsed to change it, at least it would be a definitive answer.

EmpressaurusOfCats · 04/11/2023 21:32

Yes. Your UX team should tell you the Reply button is misleading.

Bobbotgegrinch · 04/11/2023 18:19

Adding my voice to this yet again, it's by far the most annoying thing on the website, and it's such a simple change to make.

CompaniesHouse · 04/11/2023 17:03

Omg. I had no idea about bookmark. Thank you PPs.

I agree with the rest of the above.

NoWordForFluffy · 04/11/2023 17:02

Ostryga · 04/11/2023 16:55

Or just automatically compress quotes with a ‘read more’ function so all quotes are a couple of lines only.

This is a good idea which is why MN haven't already done it!

coxesorangepippin · 04/11/2023 16:57

Just realised this

There's a ton of other glitches since the 'update'

Ostryga · 04/11/2023 16:55

PaminaMozart · 04/11/2023 16:43

Agree with switching the quote and reply buttons around.

However, if a post being quoted has more than, say, 200 characters, could we have an automatic message flashing up - along the lines of "Are you sure you want to quote this ENTIRE post?" 🤓

Or just automatically compress quotes with a ‘read more’ function so all quotes are a couple of lines only.

PaminaMozart · 04/11/2023 16:43

Agree with switching the quote and reply buttons around.

However, if a post being quoted has more than, say, 200 characters, could we have an automatic message flashing up - along the lines of "Are you sure you want to quote this ENTIRE post?" 🤓

Username6445 · 04/11/2023 16:42

It’s really bad web design and I don’t understand why, on a site as big as popular as this one.

@LilyMumsnet Why have a function that doesn’t work as the user expects?

What is there to even discuss? Surely it’s embarrassing and shouldn’t have even gone live with this error.

Bobtheamazinggingerdog · 04/11/2023 16:37

Any update since yesterday afternoon?

BraveMaeve · 04/11/2023 16:32

I'd really like this resolved too, it doesn't make sense as it currently is.

NoWordForFluffy · 03/11/2023 16:41

Borangejuice · 03/11/2023 09:28

Yes, it's daft and very misleading.

Long thread yesterday with lots of conflicting advice and the OP comes back and says "Exactly!"

Exactly what? There were about 50 posts before this - mostly offering different advice.

It's not unreasonable to presume that hitting a "reply" button linked to a specific post means that you are replying to that post (and that it will be clear that this is the case).

So many threads where I've no bloody clue who the poster is replying to, about what and why because of this! It's ridiculous.

Whinge · 03/11/2023 16:12

HorryHornblower · 03/11/2023 16:11

You bookmark a post so next time you open or refresh the thread it takes you to your bookmark. That one is an incredibly useful feature

I agree. Bookmark is my most used feature.

Edit for all those annoying typing errors is the second most useful 🤣

TheSmallAssassin · 03/11/2023 16:11

Bookmark is really handy, I use it all the time, mostly to mark the OP's last post, so that when I come back to the thread, that's where I start reading from.

HorryHornblower · 03/11/2023 16:11

You bookmark a post so next time you open or refresh the thread it takes you to your bookmark. That one is an incredibly useful feature

almondseagull · 03/11/2023 16:09

agree - and what is the point of SAVE and BOOKMARK ?

Whinge · 03/11/2023 16:08

LilyMumsnet · 03/11/2023 15:50

Hi OP

We're just looking into an update for you so we'll be back when we have more information. Flowers

I want to be hopefully optimistic that the update will say - You're right, reply is confusing and it will be replaced with the quote feature.

But I suspect the update will just be another version of - We're discussing it in the office.

LilyMumsnet · 03/11/2023 15:50

Hi OP

We're just looking into an update for you so we'll be back when we have more information. Flowers