Page 11 | I would like a reply to the "Reply" issue

DappledThings · 2023-11-03T09:07:25+00:00

Just thought I'd start another thread to get more attention on this again as there has been no answer as to whether it is even being looked at. A few comments on MNHQ's recent thread about the new feature pointing out nobody asked for that but a lot of us have asked you to fix this. To summarise: The button marked Reply does not do what it says. It adds a post, it does not do a reply. MN has no reply feature but, bizarrely, chooses to have a button that pretends it does. This leads to threads full of "replies" that have no context and are impossible to follow. Plus posts saying "sorry, not sure why my reply didn't work, I clicked reply"

Whinge · 10/11/2023 09:42

Im glad they got rid of the share button, that thing was useless.

Did they? I still have the pointless share button

I really don't understand why MNHQ think this is a hard to solve issue??

It's not a difficult problem to solve but it's becoming clear that MNHQ don't actually see it as a problem. MNHQ don't really use the forums, so they don't expereince the frustration of the I agree with this or Yes you're right posts, with no actual reference to the post they're replying to. So because it doesn't affect them they don't see a reason to change it.

WeightoftheWorld · 10/11/2023 09:20

Adding my voice to this, 'reply' is confusing and pointless, agreed swap it for 'quote' please!

YourNameGoesHere · 10/11/2023 09:18

I really don't understand why MNHQ think this is a hard to solve issue?? Exactly what part of it is difficult, we've basically all told them exactly what the solution should be?

DaftyInTheMiddle · 10/11/2023 09:13

Im glad they got rid of the share button, that thing was useless.

The reply function should tag a user, but it should be hidden in the menu settings like quote is, and replaced by quote. You can see it is the post popular function in terms of response to PPs so why MN try and hide it away baffles me.

Original poster

DappledThings · 10/11/2023 09:08

DappledThings · 08/11/2023 09:16

Could you contact some of us on here as part of that testing?

Show quote history

I take it that's a no as well then?

OP posts:

Chewbecca · 08/11/2023 13:48

various user opinions

I wonder where the opinions come from? Have users really expressed a wish for a reply button that actually adds a new post? It seems pretty unanimously not required as far as I can tell.

TheShellBeach · 08/11/2023 09:24

Pinkpinkpink15 · 08/11/2023 09:21

I hadn't noticed the reply button until this thread!

though I had noticed the quote button had been moved.

whats it supposed to do?? Sounds like it should do what the quote button does??

That's exactly the point.
It's supposed to be a quote function, but it actually does nothing.
Try it and see.

MNHQ have moved the quote button, which is causing confusion.

Pinkpinkpink15 · 08/11/2023 09:21

I hadn't noticed the reply button until this thread!

though I had noticed the quote button had been moved.

whats it supposed to do?? Sounds like it should do what the quote button does??

TheShellBeach · 08/11/2023 09:17

I would also be interested in taking part in testing.

Original poster

DappledThings · 08/11/2023 09:16

HebeMumsnet · 08/11/2023 09:09

Morning, everyone.

Thank you for the feedback on this. Just wanted to reassure you we are still reading these threads and have understood why there's confusion about the reply button.

We are looking at solutions to this but it's not a completeley straightforward change because there are various user opinions on how it should work so we want to look carefully at it before deciding exactly how it should look. We're going to run some tests to figure out what the best option is for the largest majority of users, and as soon as there's some concrete news we will let you know.

Thanks for your patience on this.

Could you contact some of us on here as part of that testing?

OP posts:

Whinge · 08/11/2023 09:16

it's not a completeley straightforward change because there are various user opinions on how it should work so we want to look carefully at it before deciding exactly how it should look. We're going to run some tests to figure out what the best option is for the largest majority of users

@HebeMumsnet I appreciate the update but am confused by this response. I actually think users have been very clear on a solution. Which is to replace the reply button with the quote feature.

MNHQ

HebeMumsnet · 08/11/2023 09:09

Morning, everyone.

Thank you for the feedback on this. Just wanted to reassure you we are still reading these threads and have understood why there's confusion about the reply button.

We are looking at solutions to this but it's not a completeley straightforward change because there are various user opinions on how it should work so we want to look carefully at it before deciding exactly how it should look. We're going to run some tests to figure out what the best option is for the largest majority of users, and as soon as there's some concrete news we will let you know.

Thanks for your patience on this.

Mazuslongtoenail · 08/11/2023 08:52

Oh it’s not just me. I bloody hate that button.

Whinge · 08/11/2023 08:50

I would at least like an acknowledgement. Just a "yes, we can see this is a problem"

I think we all suspect nothing will change, but it would nice for MNHQ to confirm they're going to keep the reply button regardless of the confusion it causes.

Original poster

DappledThings · 08/11/2023 07:13

Maybe it's going to be a Christmas present.

I would at least like an acknowledgement. Just a "yes, we can see this is a problem".

OP posts:

Whinge · 08/11/2023 06:58

YourNameGoesHere · 07/11/2023 18:59

Seems that's a no again.

It's getting a bit bloody daft now to be honest.

Show quote history

Maybe today will be the day?

Surely there must an update by now.

YourNameGoesHere · 07/11/2023 18:59

Whinge · 07/11/2023 08:49

@LilyMumsnet @hebemumsnet Can we please have an update on this?

Seems that's a no again.

It's getting a bit bloody daft now to be honest.

LittleBearPad · 07/11/2023 08:53

Certainly moving the quote button back would be helpful. Not sure what the point of thanks is. Unless it’s a stealth approach towards ‘likes’

Whinge · 07/11/2023 08:49

@LilyMumsnet @hebemumsnet Can we please have an update on this?

TheShellBeach · 06/11/2023 14:26

I've lost count of the number of threads where I've asked the OP to quote the post they're replying to.

There are countless threads where the OP feels they're replying, but what happens is a long series of posts which make no sense whatsoever.

It's maddening.

YourNameGoesHere · 06/11/2023 14:19

AlisonDonut · 06/11/2023 12:36

Bonkers, no wonder they can never improve anything if there are so many different versions they have to maintain.

I don't think they seem that fussed to be fair whether things work properly or not. This issue for example was raised what feels like an eternity ago and we still no have no clarity on whether they intend to leave it as it is or change it.

AlisonDonut · 06/11/2023 12:36

Bonkers, no wonder they can never improve anything if there are so many different versions they have to maintain.

YourNameGoesHere · 06/11/2023 12:33

AlisonDonut · 06/11/2023 12:30

I can see:
Add message, thanks, save, share, report and bookmark on the bottom of each post
Active, my feed, i'm on, i started, I'm watching, saved, last hour and advanced search on the bottom of the thread
Quote, PM, see all, top and bottom on the drop down on each post.

Where the chuff is a 'reply' button?

It depends on how you view MN. I use the website on my phone and reply replaces what you see as add message.

See attached image for clarity.

Also I'd like to say I'm surprised there's been no update yet but alas I was always dubious we'd get one.

I would like a reply to the "Reply" issue

Original poster

DappledThings · 06/11/2023 12:32

AlisonDonut · 06/11/2023 12:30

I can see:
Add message, thanks, save, share, report and bookmark on the bottom of each post
Active, my feed, i'm on, i started, I'm watching, saved, last hour and advanced search on the bottom of the thread
Quote, PM, see all, top and bottom on the drop down on each post.

Where the chuff is a 'reply' button?

This is what your post looks like to me. Reply, right in the middle.

OP posts:

AlisonDonut · 06/11/2023 12:30

I can see:
Add message, thanks, save, share, report and bookmark on the bottom of each post
Active, my feed, i'm on, i started, I'm watching, saved, last hour and advanced search on the bottom of the thread
Quote, PM, see all, top and bottom on the drop down on each post.

Where the chuff is a 'reply' button?