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Original poster

Adverts with sound

78 replies

Furries · 12/07/2023 03:37

What fresh new hell is this?

Am on an iPad (Safari browser). Am now getting adverts on the right-hand bar playing with bloody sound/video. Please make it stop.

I may well be an “outlier”, but more forced advertising is going to drive people away, not encourage them to look at said adverts. I can’t even tell you what the advert is for - my only instinct was to hit the pause button to make it shut up!

OP posts:
Thread gallery
12
Pepperama · 30/07/2023 07:53

Happening in this very thread, please can you take this seriously and sort it. Makes Mumsnet unusable because I scroll at night but it wakes folk up if it starts blaring. I have iPhone settings on stop auto play but it doesn’t touch it.

sorrynotathome · 30/07/2023 07:40

Just happened again. The advert sound kicks in and I can’t mute it but I’ve realised I can pause the advert. Very annoying though.

daisychain01 · 30/07/2023 05:09

@HebeMumsnet youve been asking lots of detailed questions on this thread for several weeks, but has your tech team or your advert/marketing team been able to resolve this problem please.

Its really intrusive and quite frankly offputting from a user experience perspective going onto your site and suddenly having music randomly inflicted on us.

The advert sound needs to be disabled and default to silent just like every other commercial site with adverts on, so if you choose to run it with the sound on, you click the sound on. It's awful.

BestIsWest · 28/07/2023 12:19

I use the sound for other things though - FaceTime, Netflix etc so it’s really annoying me to be turning it off all the time - and I forget!

Original poster
Furries · 28/07/2023 12:16

It happened to me again the other day, but forgot to screenshot which advert it was. Since then, I’ve just turned the sound off on my iPad as it seemed the easiest option!

OP posts:
BestIsWest · 28/07/2023 11:24

I@JoMumsnet I get it when scrolling through active threads as well. Next time it happens I’ll note the thread(Its happened at least 5 times this morning).

MNHQ
JoMumsnet · 28/07/2023 11:13

Thanks very much, @BestIsWest - which thread did that one pop up on?

Levriers · 28/07/2023 09:22

Just had one this morning - Amazon ad. Did click but it didn’t take me anywhere to get a URL or anything

Adverts with sound
MNHQ
JoMumsnet · 28/07/2023 09:01

Thanks for posting those screenshots, @sorrynotathome - we're taking a look now. Sorry for any inconvenience in the meantime.

And thanks for posting the link, @BestIsWest - are you still seeing these ads?

sorrynotathome · 28/07/2023 08:25

Happened twice this morning on Safari on iPad (not app). Attached photos of advert & link @LilyMumsnet

Adverts with sound
Adverts with sound
BestIsWest · 22/07/2023 14:43

@LilyMumsnet
Happening again.

https://www.amazon.co.uk/dp/B07D7XDHWD?tag=ss-uk-21&ref=aap_576543645524795493

Its extremely annoying - you have to watch the whole advert before it allows you to click on it.

I do not want to clear my cache again as I lose my Wordle streak amongst other things.

sorrynotathome · 19/07/2023 06:54

I’ll do that when it next happens. It’s iPad & safari.

MNHQ
LilyMumsnet · 18/07/2023 15:40

@sorrynotathome sorry to hear this. Can you let us know what device and browser you're using, and can we have a screenshot of the advert and a link to the place it takes you when you click it?

sorrynotathome · 18/07/2023 07:07

I’m getting this now - makes me jump every time!

BestIsWest · 13/07/2023 14:08

I’ve cleared my cache. I’ll let you know if it happens again.

MNHQ
LilyMumsnet · 13/07/2023 10:59

Thank you for the link!

We're on this now and we're looking for a fix ASAP.

Can we ask that you clear your cache in the meantime? We think this may prevent it from popping up in the meantime.

BestIsWest · 13/07/2023 10:41

I can’t actually click on it until it finishes playing either.

BestIsWest · 13/07/2023 10:41

That was supposed to say it plays as I scroll down the page without clicking on it.

BestIsWest · 13/07/2023 10:40

Ye, it plays as I scroll down the page and takes me direct to Amazon
https://www.amazon.co.uk/dp/B09GDQZLD1?tag=ss-uk-21&ref=aap_579635699861098453

MNHQ
LilyMumsnet · 13/07/2023 10:36

BestIsWest · 13/07/2023 10:18

@HebeMumsnet it’s still happening this morning. Here’s a screenshot - clicking on the ad took me to Amazon.

Can we confirm this advert played audio prior to clicking, and please could you paste the direct URL to where the ad takes you? It's going to be a bit tricky to locate from the screenshot as it's an ad choices ad!

BestIsWest · 13/07/2023 10:21

And I got it again from this thread! I can only use MN with sound off.

BestIsWest · 13/07/2023 10:18

@HebeMumsnet it’s still happening this morning. Here’s a screenshot - clicking on the ad took me to Amazon.

Adverts with sound
BestIsWest · 12/07/2023 19:08

Same here, I’ve had it about 10 times this afternoon and I’ve had to turn the sound off on my I pad now. Worst culprit seems to be a McDonalds ad.

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