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Original poster

Report private messages

38 replies

Thighdentitycrisis · 06/06/2023 22:23

I clicked on the three dots and the only options are block user or clear thread

AurorNicole is username

OP posts:
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tribpot · 12/06/2023 07:37

I had no idea either @NewPinkJacket until @IWonderWhereThatDishDidGo pointed out the mysterious second set of 3 dots. I can kind of understand why MN think you might want to report one message, rather than the entire conversation with someone, so make it a (poorly placed) feature of the message rather than the conversation but there needs to be some option visible in the top three dots, like 'report entire conversation'.

NewPinkJacket · 11/06/2023 23:46

tribpot · 08/06/2023 20:49

@NewPinkJacket exactly half way down the message, you should see another set of three dots, to the right of it. The only option when you click on those three dots is 'report message'. I think the message in question was a long one so you have to scroll down to see these three dots (and surely MN have realised from this thread alone that that is a design that needs to change).

@tribpot Thank you!

I had no idea (didn't spot the dots further down the message).

And I agree, it needs to change.

Confusedmumannoyedson · 11/06/2023 16:53

I've has a message from the same user name. AurorNicole

tribpot · 08/06/2023 20:49

@NewPinkJacket exactly half way down the message, you should see another set of three dots, to the right of it. The only option when you click on those three dots is 'report message'. I think the message in question was a long one so you have to scroll down to see these three dots (and surely MN have realised from this thread alone that that is a design that needs to change).

Neverinamonthofsundays · 08/06/2023 18:33

I got the initial message and then the following day I got an apology off the same poster.

NewPinkJacket · 08/06/2023 17:41

*as read

NewPinkJacket · 08/06/2023 17:41

LilyMumsnet · 08/06/2023 12:28

Hi both

If you click on three dots on the PM, can you see the option to report?

When I click on the 3 dots on the left, all I get is 'Blocked users' and 'Mark all a read', but no report button.

There's no report button under the 3 dots on the right either.

Using a laptop on Chrome.

MNHQ
LilyMumsnet · 08/06/2023 12:28

Hi both

If you click on three dots on the PM, can you see the option to report?

hugefanofcheese · 08/06/2023 10:55

I've had this message too and wanted to ask how to report

Original poster
Thighdentitycrisis · 08/06/2023 07:51

@I’m using safari on iPhone

OP posts:
MNHQ
HebeMumsnet · 07/06/2023 10:17

Hello again. We're having a chat with the user concerned about this and will be making clear our policy on begging threads and unwanted PMs etc.

As one or two previous posters have said, it looks like the reporting of PMs is working fine, but you have to click 'the right three dots'. So it's not the three dots at the top of the page you want; it's the three dots just to the side of the message. Hopefully that sorts that issue but if anyone has any further problems with PMs please do drop us another line.

MNHQ
HebeMumsnet · 07/06/2023 09:37

Morning, everyone. We'll look into this right now. Obviously it goes without saying that we wouldn't advise anyone to send money or respond otherwise to these sorts of DMs. We'll look into the messages themselves first and then we'll be back with news on the issue of not being able to report the DMs as soon as we have any.

DuchessOfSausage · 07/06/2023 09:31

I received the message too. Browser is Bing on a laptop.

Darknightsahead · 07/06/2023 07:50

I’m received this as well and I’m absolutely raging considering the thread I made yesterday about how I was feeling. How do these people sleep at night?

Florissante · 07/06/2023 07:31

S-C-A-M.

And if you feel it's not, @MrsLiam, please do send money and don't stint.

tribpot · 07/06/2023 07:30

Ah yes, I was looking at block rather than report - but yes my screen is the same as yours @IWonderWhereThatDishDidGo . I wonder if it's the length of the message that means the 3 report dots are off the screen on mobile devices.

IWonderWhereThatDishDidGo · 07/06/2023 07:15

Here is how it looks on mine. Clear chat option at the top. Three dots lower down (to report)

Report private messages
IWonderWhereThatDishDidGo · 07/06/2023 07:12

continentallentil · 07/06/2023 00:26

i’ve had the same one and did report, but they don’t seem to have been deleted yet?

HQ aren't known for being speedy are they? Especially overnight

But you can clear your own messages. There's an option to clear chat

IWonderWhereThatDishDidGo · 07/06/2023 07:11

Not the three dots at the top right, there should be more lower down beside the actual message

IWonderWhereThatDishDidGo · 07/06/2023 07:10

I've had the same one! You can report by clicking the three dots to the right of the message

tribpot · 07/06/2023 07:09

I've got the option (on other PMs) using the browser on both desktop and mobile, is the option to block (yet another thing) missing from the app, I wonder? Or is affecting new PMs only?

unsync · 07/06/2023 07:00

Same. Blocked but can't report.

saltinesandcoffeecups · 07/06/2023 00:30

MrsLiam · 07/06/2023 00:06

Harsh! You don't know that.

Show quote history

You have their bank details if you look at my screenshot. Feel free to donate.

*Don’t give randoms on the internet money. It is a bad idea.

continentallentil · 07/06/2023 00:26

i’ve had the same one and did report, but they don’t seem to have been deleted yet?

blueshoes · 07/06/2023 00:17

Reeks of scam