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See all MNHQ comments on this thread

Mumsnet Talk Apps

119 replies

JustineMumsnet · 27/08/2015 14:07

Afternoon all,

In the wake of the recent hacking and DDoS attacks, we've been considering the security of the entry points to Mumsnet. Because the current Talk app uses http, rather than https we can't guarantee that it is 100% secure, so we've taken it offline.

We've been developing a new ios app using https for a while and we'll be launching it in a few weeks' time; obviously we'll let you know as soon as it's out. We hope to follow it up with an Android app in due course. In the meantime, though, we'd suggest app users move over to our mobile site. Sorry for the inconvenience; hope to see you on the new one very soon.

Thanks,
MNHQ Flowers

OP posts:
RedYellaGreen · 28/08/2015 21:39

Mine's broken too, MrsWembley, it isn't a login problem because I stay logged in, but it's a posting problem and although I can see other people's posts on threads, it won't allow me to post!

It's horrible, a bit like watching people through the window. I want to be inside the party!

MrsWembley · 28/08/2015 20:29

(Which, btw MNHQ, appears to have broken again... Sorry!)

MrsWembley · 28/08/2015 20:28

Ah, I don't know about colours on Android, but us smug iOS users used to have a purple icon and now the beta version of the new app has a blue icon.

Hth

woodhill · 28/08/2015 19:33

My blue app on the android from google playstore definitely doesn't work on tablet or phone both Samsung devices, didn't know there was a purple app.

Sleepyfergus · 28/08/2015 19:23

I totally empathise with everything that's been going on, but please can you also use twitter/Facebook to advise users of this? I have been trying to use the app with no success the last 24 hours, wasn't sure if there was a problem or if my (many times) reset password was causing this issue.

Looking forward to a new app. The mobile version is good for many reasons but the app had the edge on slickness!

RedYellaGreen · 28/08/2015 16:57

Ps: I don't need to reset the password or anything? I saw something on a different thread suggesting it.

RedYellaGreen · 28/08/2015 16:55

Ohhhh hurrraaaayyyyyy!!!!!! Thanks Smile

SarahMumsnet · 28/08/2015 16:54

@RedYellaGreen

Just to be clear... You're only talking about the old purple app, and not the new blue one?

Because the old app doesn't login but the new blue works like a dream still. Please say I can keep using it?

Yes to all of that, RedYellaGreen Smile

RedYellaGreen · 28/08/2015 16:33

Just to be clear... You're only talking about the old purple app, and not the new blue one?

Because the old app doesn't login but the new blue works like a dream still. Please say I can keep using it?

AnyFucker · 28/08/2015 14:15

That explains why I haven't been able to log in on the app ! Phew.

woodhill · 28/08/2015 14:00

I'm finding it rubbish using the mobile site on my Samsung tablet tbh, so slow and can't see many posts on active as you did on the app.

MajesticWhine · 28/08/2015 13:17

Ah, thanks for this. I thought I'd messed up with the password (again)

BitOutOfPractice · 28/08/2015 11:56

Ah! Glad it wasn't just my phone playing silly beggars!

Thanks for the heads up MNHQ and hope the new app is here soon

I must admit I did smirk a bit at all the "second class" android flouncers! Grin

SheldonsSpotOnTheCouch · 28/08/2015 11:38

I did the deleting and reinstalling too Lynette!

I'm not keen on the mobile site. It's slow and not easy to use. That's not me moaning or threatening to flounce, it's just general feedback. I liked the app and look forward to a new (and more secure) android app.

LynetteScavo · 28/08/2015 10:31

Oh, that would explain why I'm logged out on my phone, and no amount of deleting and reinstalling app did any good. Duh!

I had to resort to checking my emails with no MN app to look at!

HaveAWeeNap · 28/08/2015 10:25

My thought process was that it's a real pain in the arse at the moment. And by the time I managed to get on to see Justine's thread the app was long gone.
Aren't we even allowed to vent a little frustration?
I appreciate they are doing all they can - was just having a moan as it feels like there's an issue every day.

MrsWembley · 28/08/2015 10:15

For the benefit of those asking, I'm posting this from the beta app!

MostIneptThatEverStepped · 28/08/2015 10:07

I haven't been able to log into the test app since it came back online a few days ago...it doesn't seem to like my lovely post Jeffrey pass word. Any thoughts?

SarahMumsnet · 28/08/2015 09:58

@Heathcliff27

I can never see the photos on threads when I use the Ipad app anyway so sometimes end up swapping to safari just to see a pic. Hope the new app allows me to see the photos.

The new app shows photos, yes.

BIWI · 28/08/2015 08:52

would have been courteous to let us know the app was going

Um, that's exactly what Justine started a thread to do! And the speed of taking it down is to do with the hackers and our security as users of the site.

Bloody hell, I sometimes wonder about people's thought processes on here. Or whether MNHQ can ever get anything right!

pixieg1rl · 28/08/2015 08:44

Can anyone beta testing the new app tell me if its up and working? I can't log in (getting the not connected to internet error message)

WhatamessIgotinto · 28/08/2015 07:34

Well that would just be a bit silly wriggles don't you think? There are hundreds of apps that you can either choose to pay for one version or have another free version.

wigglesrock · 28/08/2015 07:15

I don't think posters are complaining about the app being taken down for security/hacking reasons. Although I'd wonder when MNHQ realised the App mightn't be secure, was it not looked at originally when the hacking took place. I know the App is outsourced - did this make a difference?

There has been a new App on its way/ being developed for months if not a year, every time there was an issue with the android app - such as no photos showing, topics (films) being empty, threads not loading, posts not showing in correct order, huge chunks of threads missing posters were told there's a new shiny App on its way, bear with. The new app is not a reaction to the hacking it's been an on going thing.

A few months ago volunteers were asked to test the app - only on IOS, it would be rolled out first, and the android one later, now it seems like phrases like "in due course" and hopefully an android one will follow are being used which is the corporate equivalent of a parental "we'll see".

Posters saying suck it up buttercup, it's free. There was discussion on threads about having two versions of the App, one free, one with a charge that would block adds. Should posters that pay for the app, if MN goes down that route have more of a say on posts, should their threads or opinions carry more weight?

WhatamessIgotinto · 28/08/2015 07:00

It's getting worse by the day, endless issues.fix it mnhq!

Um, they're trying? That's what they started this thread in the first place, to update us on what they are trying to put in place.

For those upset about the mobile app, I use the mobile site in chrome and always have done, have never had any issues. I would politely suggest that anyone really throwing their toys out of the pram about the app, may perhaps take a step back and consider if such a strong reaction suggests that they may need to limit their internet use to a more manageable level for them to cope with. Though I don't suppose that's terribly polite of me at all.

MadGrumblyGnome · 28/08/2015 04:01

Off to try Chrome instead of Safari. I was quite fond of the clunkiness of the old app, it was like a lovely comfy pair of mum boots, no bells and whistles.

Glad MNHQ are doing what they need to keep people's data safe.

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