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Tesco Account hacked too - anyone else?

34 replies

NiceAcorns · 21/08/2015 21:44

Shortly after I got a "you are on the list" email, my Tesco account got hacked; anyone else?

OP posts:
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Muchtoomuchtodo · 25/08/2015 19:09

My account was hacked on 1/8/15 and I realised a few days later that over £100 of vouchers had been used.
Tesco have refunded them all.

Simurgh · 22/08/2015 00:30

tigerscameatnight

If you mean the Account Details, there are some fields there which have DOB.

Simurgh · 22/08/2015 00:24

Accounts and emails have been being hacked all the time for years, weaselwords. It may be nothing to do with the current problems but it's good practice anyway to ensure proper password separation and to keep an eye on things regularly.

(And who knows what information is out there about you. Just because you weren't on that list doesn't mean that your email addresses or passwords aren't known somewhere. Just do your best.)

weaselwords · 22/08/2015 00:08

I had an email from Tesco confirming my email address change. I hadn't done it so changed it back and changed my password. This was well over a month ago, maybe even two. Tesco couldn't find any strange activity and I still have all my clubcard points, so seems ok. I'm not on the list, so have assumed the two things aren't linked.

ToTheGups · 21/08/2015 23:57

My Tesco account is fine and I have the same email as here and a variation on the password.

tigerscameatnight · 21/08/2015 23:53

can someone who can get into their club card account tell me what info it shows. is it just address or dob too.

Stripeysocksarecool · 21/08/2015 23:33

Turns out they may be right Savoy!

SavoyCabbage · 21/08/2015 23:24

Wee notebooks all round I say. My mum does the same. I suppose the older generation are more suspicious of that there Internet.

Stripeysocksarecool · 21/08/2015 23:21

I've not had anything funny going on. I'm now thanking my lucky stars that I have an email address which is only for mumsnet and I use a password which is completely unlike my other passwords. I'm usually quite lax on the password issue and use a variant of the same password for nearly everything. I couldn't cope if every single thing had to have a unique password. Doesn't help that work email and blackberry passwords have to be changed every couple of months. maybe I should get a wee notebook like DoFlies mum...

Simurgh · 21/08/2015 23:09

Do it now, Nice. I expect they'll still have people working on this business. Wink

NiceAcorns · 21/08/2015 23:07

I got an email from Tesco thanking me for updating my details - I rang them and the email address, delivery address etc had all been changed

It was right after the MN hack, I think

Same email address, not sure if it was the same password - quite possible.

Will email MN in the morning

OP posts:
Simurgh · 21/08/2015 23:07

I remember the comment from Jeffrey's acolytes when it was learned that MN was forcing a password change. Short and unrepeatable.

At least she's keeping good password separation, DoFlies.

tigerscameatnight · 21/08/2015 22:53

can't get in mine either. no cards listed so purely my address and club card points

DoFliesHaveKnees · 21/08/2015 22:51

I laughed at my Mum the other day when she took out her wee notebook to get her password for something as everything she logs into online has a different password.
Guess she has the right idea :)

Simurgh · 21/08/2015 22:45

Are the police dealing with it, Much?

Muchtoomuchtodo · 21/08/2015 22:41

My Tesco account was hacked a few weeks ago, but there was an attempt from somewhere in China to access my Facebook on Thursday night.

It's making me nervous but I'm sure these were all unconnected.

For those asking how we knew - I had an email saying that I had requested to change my Tesco password. I hadn't made that request. When I phoned Tesco, my email address connected to the account had been changed (subtly - from .com to .co.uk).

Simurgh · 21/08/2015 22:40

In my experience, nearly all problems - bar this current one - are caused by phishing, generally by emails. You'll need to stay alert to that as well as changing account passwords etc.

vindscreenviper · 21/08/2015 22:39

Sorry for being so flippant upthread.

Did you sign into MN with your email rather than your nn? Some people on another thread think that the hacker may have also phished logins with emails but not be letting on about it, and using or passing on those details.

Simurgh · 21/08/2015 22:38

The good practice that has been recommended is just general good practice, DoFlies. I think I would act as if you were on the list and ensure good passwords and password separation on all your accounts. It will do no harm and could do you some good in the future.

DoFliesHaveKnees · 21/08/2015 22:36

Definitely the same email address, probably the same password to be honest!!

DoFliesHaveKnees · 21/08/2015 22:34

I did check the list, but I wasn't on it. I can only remember having 2 usernames on here and none of them are on the list we found. Unless there is another list......

Simurgh · 21/08/2015 22:33

Poor you DoFlies. Was it the same email and password?

WhyBeHappyWhenYouCouldBeNormal · 21/08/2015 22:30

oh gosh DoFlies- what a week! Dare I say, were you on the list?

DoFliesHaveKnees · 21/08/2015 22:28

My Tesco account was hacked on Monday, they tried to spend £1052 but as the postcodes didn't match, it flagged up. I got a phone call from Tesco direct confirming my purchase which they cancelled and advised me to call my bank.
When I did this, I was informed that someone had taken £550 from our account through caxtonfx which is a money transfer type company. The fraud dept is dealing with this at the moment and I've had to get a new bank card.
Today, my Pinterest account has been put into safe mode to protect my pins, very bizarre, bet they were disappointed when they looked through them ????
Would be very surprised if all this happening was a coincidence to be honest!!

RebeccaMumsnet · 21/08/2015 22:24

Hi Nice,

Can you mail [email protected] and let us know if it was the same passwords as your MN account and we can pass to the police.

So sorry this has happened.

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