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MNHQ

PLEASE READ: Forced logout and password reset

280 replies

SarahMumsnet · 19/08/2015 22:12

Hello everyone,

Our apologies again for the stress and upset of the last week, and in particular the last 24 hours - and thanks for your patience and support in helping us deal with it.

Thanks to everyone who’s raised concerns about the strength of passwords on Mumsnet. We’ve now built new code which will oblige anyone logging in to create a new, complex password that conforms to higher security standards.

In the next hour, we’re going to force all users to be logged out. Then we'll change all users' passwords so they MUST reset their password to log back in. To make absolutely certain that everyone has a new, secure password, you’ll be logged out even if you’ve already changed your password in the last two days.

We’re sorry that this is the second mass password-reset in the space of a couple of days, but now we have code in place to strengthen security, we want to implement it as soon as possible.

Please don’t worry when you’re logged out: it’s MNHQ, not the hacker, behind it.

Thanks again
MNHQ

OP posts:

howtorebuild · 19/08/2015 22:46

I haven't been logged out yet.

Deedeecupcake · 19/08/2015 22:45

I'm a bit confused. (In fact I'm still not entirely sure I know what's ACTUALLY going on)

I was kicked off the app about 20 mins ago, so toddled off to the site to reset my password, but it didn't ask me to do a complex one?

Sirzy · 19/08/2015 22:44

Password changed, no problems.

Thanks MNHQ. I hope you have good supplies of gin ready, I think you have all earnt it today!

UhtredOfBebbanburg · 19/08/2015 22:43

I think it's just broken now. I really do.

Pullingpants · 19/08/2015 22:41

Won't let me log in either, have had to do it via FB. And its using an old name I haven't used in years, so my history is lost, and no trace of my current user name!

Katie2001 · 19/08/2015 22:41

Sorry to add to the questions but another thread says 'full list of hacks' and my name is on it, but not to post on that thread. I don't know what that means. I've changed my password, will this be enough?

MovingOnUpMovingOnOut · 19/08/2015 22:41

Ooh looks like it's started. I guess it will go in waves??

Homebird8 · 19/08/2015 22:41

Sod, I only did mine in the last couple of hours. Wondered why my bright shiny new one wasn't working when I'd been kicked out again.

KOKO

thornrose · 19/08/2015 22:40

I was stopped from using an old password. I forgot I'd used it on here before.

travertine · 19/08/2015 22:39

Thanks for what must have been a stressful day.

ScandiManny · 19/08/2015 22:38

I thought they'd already done it? I was chucked out about 15 minutes ago and told my password was incorrect. I need to start writing all these passwords down...

UhtredOfBebbanburg · 19/08/2015 22:37

Well I've just logged back in with my current password. What is going on? You said you would force all users to reset passwords but...this hasn't happened...

MovingOnUpMovingOnOut · 19/08/2015 22:34

Hold fire on password resets because MNHQ are going to do it for you in a bit and you'll just have to reset your reset password.

ScandiManny · 19/08/2015 22:33

Btw, have had password reset confirmation emails so no idea why the password then doesn't work to log in!

ScandiManny · 19/08/2015 22:33

I've changed my password but it won't let me log in with new password. So I reset it again but still wouldn't let me log in. Have had to log in with FB to post this

howtorebuild · 19/08/2015 22:29

at last

cozietoesie · 19/08/2015 22:28

Talking about which, as Tech are reeling I suspect, and willing to give you most anything to get you off their back, do you think HQ could persuade them to bring in a small emoticon? (I'm thinking a little shot glass with a swizzle stick poking out.)