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Original poster

Something weird has happened with my password

33 replies

RepeatAdNauseum · 18/08/2015 16:51

My account has been functioning fine, but suddenly logged me out on my phone. I went to log back in, and my password is no longer accepted. The computer has kept me logged in, but also says my password is no longer right.

I've pressed the "reset password" button but don't get the email. I've tried changing it from my account page, but it won't make the change as it doesn't accept the current password.

I'm confused.

OP posts:
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VulcanWoman · 18/08/2015 21:02

I reset mine last week with the hack and had to redo today again due to it not accepting my password.

Coconutty · 18/08/2015 20:47

This reply has been deleted

Message withdrawn at poster's request.

ArgentinianMalbec · 18/08/2015 20:44

Same here, thought I was going mad! Didn't realise we had been hacked.

QueenFuri · 18/08/2015 20:41

Same here really annoying!

bamboostalks · 18/08/2015 20:38

And me. Annoying.

hufflebottom · 18/08/2015 20:37

I just reset after swearing at phone and iPad and Mn for being arsey for 20 minutes

The found this thread and found myself muttering apologies to phone, iPad and Mn.

whojamaflip · 18/08/2015 20:34

Same happened here on the ap - only got blank screens when I tried to access anything. Deleted ap then tried to log in but it rejected the password - had to go onto desktop site to reset.

Checked fb to see if mn was down but nothing - it might be an idea for mn to put a message on their fb page saying about new passwords for those if us trying to access through a phone and getting nowhere I may just be really thick not to have realised though

DixieNormas · 18/08/2015 20:15

This reply has been deleted

Message withdrawn at poster's request.

SmokingGun · 18/08/2015 19:00

Me too - reset worked thiugh

Highabove · 18/08/2015 19:00

Thought I was putting it in wrong, but did reset it.

NewLife4Me · 18/08/2015 18:58

I have finally been able to log in, my xmas nn was highlighted in yellow and I couldn't erase it to add my new nn. I couldn't remember my password for xmas nn so was locked out.
I tried a combination of nn and password and dazzled the system, eventually able to log in.
When it logs me out again, I have no idea how to get back again.

CatelynStark · 18/08/2015 18:55

Just had to redo mine too.

dementedma · 18/08/2015 18:42

Aah, didn't know we had been hacked.Had to reset mine too

balletgirlcantaccessemail · 18/08/2015 18:40

I can't reset my password as I don't have access to my email until I'm back in work tomorrow.

Original poster
RepeatAdNauseum · 18/08/2015 17:20

It has come through! Magic of posting Wink

Thanks ItsAll

OP posts:
ItsAllGoingToBeFine · 18/08/2015 17:19

Check your spam folder.

Original poster
RepeatAdNauseum · 18/08/2015 17:16

Thanks everyone. I have just read the sticky. I did change my password on Friday, but I suppose that may have been too early.

I've entered my email again but still no reset email yet :(

OP posts:
Murloc · 18/08/2015 17:14

Same here! I'm on a Nokia Lumia Windows phone if that helps tech sort it. What on earth is going on lately?

SoupDragon · 18/08/2015 17:12

Reset it to the same one and it was fine.

Then I suggest you go back and change it!

ItsAllGoingToBeFine · 18/08/2015 17:11

Also, if you use the same email/password on another site you need to change it there too and read the first link posted after the OP...

TheReluctantCountess · 18/08/2015 17:09

I've just had to reset mine for the second time this week.

petmyunicorn · 18/08/2015 17:07

Same here. Reset it to the same one and it was fine.

Castrovalva · 18/08/2015 17:06

And for the love of Mike, DONT reset it to the same one, or something similar.

DixieNormas · 18/08/2015 17:05

This reply has been deleted

Message withdrawn at poster's request.