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Original poster

Blasted purple pop-up AGAIN!

34 replies

ZombieApocalypse · 06/01/2015 09:55

I click on the x to close it, then whenever I navigate back to Active it pops up again. This seems to happen every time there's a purple pop-up.

Any chance if it being fixed properly and not having to create a thread about it every time? Thank you!

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MNHQ
RowanMumsnet · 21/01/2015 14:35

Thanks Worra - we'll ask Tech to take a look.

WorraLiberty · 21/01/2015 14:19

I'm using a PC Rowan

The only reason I have to click the slider, is because as you can see from the screenshot, it's too far over to my right so the X is missing.

If it was more central, or even just a little bit more to the left (like they used to be), I could close it without clicking on it.

MNHQ
RowanMumsnet · 21/01/2015 10:32

Oh dear. As KateS says, we do use sliders to publicise webchats and things like that (because we had so many people tell us that they'd missed such-and-such a webchat because they didn't know it was happening) - BUT you should def be able to close them, and once you've dismissed them once they shouldn't come back (unless you log out and log back in again).

What devices are you using, Worra and luis?

WorraLiberty · 20/01/2015 21:03

No I don't use private browser

I'm using the normal Chrome

The problem with it is, it seems to be too far to the right so the X is missing.

MNHQ
KateSMumsnet · 19/01/2015 17:19

Really sorry your struggling folks. We set up these sliders (that's their official name) to let people know about webchats, as we know from past experience people often don't find out their favourite author/actor etc is coming on til it's too late. So they will pop up from time to time. However, the crucial thing is that they should disappear once you X them - you shouldn't have to click onto them to get rid.

It seems to be across a spread of browser that people are getting annoyed with it - do any of you have private browsing enabled?

cozietoesie · 19/01/2015 14:35

I don't think I've ever had this pop-up. I'm feeling neglected.

WorraLiberty · 19/01/2015 13:23

Do you mean like this purple one?

It's driving me fecking mad. It's so invasive because it forces me to click on it, to get rid of it. When I click, it opens another tab that I then have to close.

Where is there not even an X on the corner that I can click to get rid?

It's always the webchat ads that do this Angry

LuisSuarezTeeth · 13/01/2015 09:11

Back again and you can't close it!

Firefox on IOSx

PositiveAttitude · 12/01/2015 20:48

The bloody thing is back again!!! Angry Angry Angry

Enormouse · 08/01/2015 14:21

I'm still getting it. I'm using silk on kindle fire.

MNHQ
KateSMumsnet · 08/01/2015 14:17

Easy now - it should have been vanquished now. Do yell if it persists.

TheFecklessFairy · 08/01/2015 12:19

Mozilla Firefox. Make it STOP pleeeeeeeeeeeeeeease!

MasqueradeWaltzer · 08/01/2015 11:58

Happening to me again in Chrome (Windows laptop).

NO I DON'T HAVE A QUESTION ON CHILDCARE FOR THE MINISTER, THANKS.

I've been asked four times now Angry.

linalool · 08/01/2015 09:49

Still happening on Safari.

chemenger · 08/01/2015 08:02

Desktop pc with Firefox and iPad with Safari both have the pop-up problem. Please make it go away (forever, preferably).

EmpressOfJurisfiction · 08/01/2015 06:39

The kids in pasta sauce made me feel sick so I started only accessing the mobile site at that point. Do that, go straight to Talk and you don't get pictures or pop ups.

HTH

MythicalKings · 08/01/2015 06:37

Me too. IE.

Littlefish · 08/01/2015 06:34

Me too.

Laptop running Internet Explorer (not sure which version).

Once I've clicked on the cross, I want it to be gone forever!

PositiveAttitude · 08/01/2015 06:30

Me too, on Chrome.

Homebird8 · 08/01/2015 05:46

Safari on the ipad

CanadianJohn · 08/01/2015 05:25

Happening to me too, desktop and IE 10.

hairymuffet · 07/01/2015 22:56

How do I get rid of this purple highlight ??

nightswift · 07/01/2015 22:02

Chrome - pops up again every time you click on Active - very annoying!

LuisSuarezTeeth · 07/01/2015 21:57

Safari on iPhone.

Original poster
ZombieApocalypse · 07/01/2015 19:22

Chrome.

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