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Official Mumsnet mobile thread part 3

978 replies

DawnMumsnet · 23/08/2014 09:48

Morning all,

And welcome to the new thread!
Grin

As SarahMumsnet said at the end of the last thread, we have Tech on call for fixes this weekend, and various MNHQers will be here to talk and help wherever we can.

We'll be adding to the rolling list of bugs, glitches and dislikes (see below), so please keep the feedback coming. Do remember to list which device you're using, which operating system, and which browser, so we can identify the specific issues.

Right then, who's first?

OP posts:
Thread gallery
78
PPaka · 26/08/2014 11:24

The date box on the search facility isn't there. That would be helpful.
And the toolbar covers the space where you're supposed to put the date, annoying
I'm on iPhone 5

RebeccaMumsnet · 26/08/2014 11:03

@Romeyroo

Accessibility issues/glaring - high priority - will be looked at early next week

I thought last week, you meant it would be looked at this week; now it seems to be next week.

This is odd, but after the migraine-triggering episode with the new mobile site last week, I am feeling sick even using the desktop version. It has been like some kind of MN-aversion therapy for me. Clearly a message that I need to get on with the rest of my life.

Hi Romey,

This will be looked at this week, it was a copy and paste error from the list from last week. Apologies.

BertieBotts · 26/08/2014 10:47

Hi, I've only just used the new mobile site for the first time.

The positives - I like the clean look of it. It looks professional and modern.
I like that there's an always there button for Active and I'm on.

The negatives (some already covered but I thought I'd post)
Threads I'm On is REALLY temperamental. 90% of the time I tap on thread titles and they don't do anything. Sometimes it highlights something, but the highlighting is not in line with any text, so I can't tell what I have clicked on.

I don't like the quote marks in TIO. It looks gimmicky and odd.

The font seems larger. I know this is probably because newer phones have higher resolution screens but I have a mid-low range phone which is only a year old and it's now uncomfortably large because I only get about 12-13 words on a line which makes threads hard to read. I used to get probably 15-18 words per line. I know that sounds like a small difference but it's about readability and interrupting the flow. Sorry I can't do a screenshot, I could take a digital camera photo of my phone??

Bookmarks don't seem to work, it took me to the very end of the thread rather than the place I'd marked. And I didn't see any highlighting for OP's posts but maybe I missed that.

I actually didn't get past Threads I'm on and clicking on one thread, the whole site was so slow to load and I couldn't get other links to work.

I'm using a HTC Desire C on Android Ice Cream Sandwich (4.0), using the in-built HTC browser, which acts like a Chrome clone right down to the error messages. This is using wi-fi and I had a strong signal, so shouldn't have been slow to load.

Romeyroo · 26/08/2014 10:32

Accessibility issues/glaring - high priority - will be looked at early next week

I thought last week, you meant it would be looked at this week; now it seems to be next week.

This is odd, but after the migraine-triggering episode with the new mobile site last week, I am feeling sick even using the desktop version. It has been like some kind of MN-aversion therapy for me. Clearly a message that I need to get on with the rest of my life.

FlankShaftMcWap · 26/08/2014 09:28

All seems to be working fine on my phone. Xperia Z2 using Chrome.
I just dislike it. It's stark and square and clunky. The old site was neat and user friendly with nice curved buttons and warm colours. Everything was convenient and above all, simple! I like simple.

The app has always had so many complaints, I just don't understand why MN has messed with the method of accessing the site that was the most comfortable to use and left the one that was pants! I'm going to try and use the desktop site on my phone because I'm doing far too much housework since this rolled out. I ironed socks yesterday!

JuniperTisane · 26/08/2014 08:33

Another to add to the Windows phone compatibility list (Nokia Lumia 8.1, IE latest version) :

When starting a thread, I don't get the bottom of the letters in the title box. (I did mention this on beta testing but doesn't seem to have been sorted)

Official Mumsnet mobile thread part 3
Sirzy · 26/08/2014 08:23

I keep having threads load when I am clicking on active or tio

PseudoBadger · 26/08/2014 06:22

MNHQ - I am still having problems posting most of the time. I get the circle of death for ages and nothing posts. Please help!
iPhone 5s, safari, ios 7.1.2

GiveMeCheesecake · 26/08/2014 01:15

iPhone4S
iOS7
Safari

When you go into your account, there seems to be no way back to the Talk boards. I was in my account and wanted to go to TIO. I clicked on the little arrow where it normally is, and the options were something like Children, Newsletter, basically account type options for your profile. The only way I could see to get back to the boards was to click on the Mumsnet logo, which takes you to the main page (which looks like a completely different site compared to the boards now) and then click Talk.

CautiousVisitor · 26/08/2014 00:30

Please please please restore the ability to post under a different name when posting on the mobile site. Clicking into profile, filling in password etc is too much faff on a mobile device (and either way I was getting error messages trying to do that). For those who use different nicknames for different purposes / to protect anonymity it's such a useful feature.

Lumineer · 25/08/2014 23:46

Am on an iPhone 5
iOS 7.1.1
Using safari

I can hide the blue buttons, but I have to re- hide them every 24 hours or so. Obviously not a massive priority, but why can't they just stay hidden?

MultipleMama · 25/08/2014 22:53

TeenyfTroon - So glad I'm not the only one who finds the quotations annoying. There's no practical reason for them. We already know it's apply.

I can tolerate the new mobile design to an extent but they should have left some of the "layout" the same i.e the TIO and font.

LineRunner · 25/08/2014 22:09

How do you want us to report scrolling i.e. moving ads at the top of the screen? On this thread?

TeenyfTroon · 25/08/2014 21:50

On TIO, the quotation marks are annoying and they take up space. Especially as there's a space between the " and the start of the quotation. It all adds to the spread out feel which I really dislike. I'd much rather have more text per screen and therefore less flaming scrolling!

TeenyfTroon · 25/08/2014 21:45

What BearFeet said. Bump and reset etc options were very useful.

CoffeeandCakes · 25/08/2014 21:00

Iona, thanks for the tip on how to switch off the blue bar. It does seem easier to read a thread without it. Although the whiteness does seem more obvious now without the blue bar, especially on long threads like this one.

Regarding ads, most of them seem to change which is disconcerting, but just saw one from O2 pay & go that was constantly changing which was horrible!

SummerSazz · 25/08/2014 20:56

iphone 4 on IOS7 - can't post at all from phone Sad

BearFeet · 25/08/2014 20:53

iPhone 5
Safari

When you click on Watching I can't find a bump and reset button. I'm presuming that's something that's being looked at and also that it will put the correct amount of posts that have been posted since you last checked it. And lastly that it will take you to the first of the new posts on that thread rather than putting you at the start?

MultipleMama · 25/08/2014 20:45

Okay, I thought I had my pages back but I guess I don't. Some threads show pages but some, like this thread, had all the posts on one page. So still having problems with. feel like a parrot repeating Blush

Samsung S3 Mini
Latest Android for my phone.
Latest chrome.

Suddengeekgirl · 25/08/2014 20:10

IPhone 4s
Ios 7.1.1
Safari

How do you find the 'Unanswered Threads' now? Confused

Also I can only see half the smiley/ italic/ attachment/ preview/ post buttons when I'm writing text for a message. I don't actually use the buttons because they are too small to access easily. Which is a shame as they seem like a great idea. :)

IonaMumsnet · 25/08/2014 20:03

A few quick answers which may help some of you.
Coffeeandcakes To switch off the blue bar at the bottom: Go to your user icon (top right of the screen, the middle icon with a person in a circle); the option to turn off the shortcut buttons is at the very bottom of that menu.

Bankwadger this is a possible getaround I'm afraid, not a cure yet, but if you only have the circles (with no icons in) lots of people are finding if they jab where it 'ought' to be, it's working. So for 'Watch a thread' try clicking in the small circle, just below the three larger circles. That should bring up a menu in which 'Watch this thread' is left column, second down.
Regarding not being able to access TIO - daft question but have you tried double-tapping? This is also working for some people.
Sorry - those weren't dreadfully helpful answers but worth a shot until these things are fixed.

Everyone else Thanks for all your feedback over the weekend. We're logging it all and you should start to see more improvements over the next few days.

sunbathe · 25/08/2014 20:02

Iona - I have the jumpy switch betwern portrait and landscape too.

Galaxy S4
Android 4.4.2
Default android browser.

IonaMumsnet · 25/08/2014 19:43

Evening everyone. Just thought we'd post an updated rolling list again for anyone just joining this thread so you can see what we've already got on the list and where we are with it:

BUGS, GLITCHES AND DISLIKES: A ROLLING LIST

Threads I'm On live links in thread titles and topic titles, restoration of bookmarks, as well as speed and functionality on certain devices (including thread names not showing at all and all threads loading as one page) - will be looked at next week

Bookmarks not working, and threads loading all on one page even when the user has not customised them that way NEW ISSUE - please give us feedback and LET US KNOW WHAT DEVICE, OS AND BROWSER you're using

Words in titles getting broken across lines - low priority but on the list

Original post no longer at top of paginated pages - low priority but on the list for discussion

Clicked-on threads don't change colour - will be looked at soon-ish

Lack of navigation at the top of the page - next/previous buttons - please keep the feedback coming

No 'm' next to stickied threads in boards other than Active - low priority but on the list

Accessibility issues/glaring - high priority - will be looked at early next week

Battery use - especially on Android we're investigating this issue - please keep the feedback coming

Ads that flicker or move - we're trying to find out if we can block these pre-emptively but for now please report them (mention the brand name or include a screenshot please)

Don't like having to double-tap to get to Active Convos or to reply - please keep the feedback coming

Adding top/bottom of page shortcut buttons - please keep the feedback coming, but you can navigate to the top of the page via the ellipses/three dots menu at the bottom right of each post

No All posts on one page button - please keep the feedback coming, but you can do this via customise under the sub-menu. (NB you must be logged in to see the sub-menu: it's under the downward-pointing chevron under the three main icons in the top right of the page)

No notification that PMs have been sent - low priority but on our list

Picture issues - will try to look at next week

Go To [page] doesn't work - is this still an issue?

Jumpy switch between portrait and landscape on iOS devices - is on our list

No option to turn off social media sharing buttons - is on our list

Galaxy Ace and Nokia Lumia compatibility problems, also some Apple device users unable to post at all - will try to look at this early next week

No MNHQ have commented on this thread link - will add to list

SN Topics look silly in Topics list because 'Special Needs' takes up too much space - is on the list

Want ability to hide threads in Active Convos list without going into thread first - will add to list

Make white space around banner ad transparent - low priority but on the list

Sony Ericsson Xperia Pro - blank circles / no ellipses - added to list of compatability problems, will be addressed early next week

Blue toolbar drifting around screen - problem for both Android/iPhone - being investigated

Screen freezing when trying to post message - esp. iPhone 5s/Safari/iOS 7 - added to list

Font size needs addressing - flagged to Tech

Want it to be easier to namechange again - working on this week

When clicking on blue bar at bottom, is diverting to an ad if an ad underneath, not to button pressed - will add to list

Threads I'm Watching - problems accessing it but also no longer seems to update with number of posts since user last viewed it - will add to list

PLEASE ALWAYS INCLUDE: YOUR DEVICE, YOUR BROWSER AND YOUR OS WHEN REPORTING ANY PROBLEMS - WE CAN'T USE YOUR INFORMATION WITHOUT IT

LineRunner · 25/08/2014 19:20

I have tapped and tapped in TIO till I feel like a tappy twat, and I still can't open a thread.

(Kindle Fire)

MultipleMama · 25/08/2014 18:52

Samsung S3 Mini
Latest antroid and chrome.

Finally have pages back. Thank you! Flowers

But TIO slow loading and titles take forever to show up. Have to triple tap or more on a post to open a thread... just frustrating.