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Official Mumsnet mobile thread numéro deux

105 replies

RebeccaMumsnet · 21/08/2014 14:18

Hi all,

As you know we have launched the new mobile site, we know it's a big change and we are still very keen to get it right with your help. This is very much a version that will evolve with your help as part of the testing process.

There have been a few glitches that have/are being ironed out and the HUGE thread has nearly maxed out, so we thought it best to start a shiny new one.

We know change is tricky but, as with most things MN, we are all ears and happy to look at any feedback you have on ways we can improve the new site.

Thanks all Thanks

RebeccaMumsnet · 21/08/2014 16:12

@Needasilverlining

CAN WE HAVE THE OLD SITE BACK PLEASE?

Sorry all, it really isn't feasible to run two versions of the mobile site.

This is a beta version, so please carry on testing this and give us your feedback.

RebeccaMumsnet · 21/08/2014 16:08

We've had five minutes to catch-up with everyone involved and we wanted to fill you all in on a bit of background.

We've been working on this latest version of the new mobile talk prototype for 6m+.

We've tried to replicate the commonly needed functions from desktop talk and address the current issues people had.

Part of our motivation is to be accessible and appealing to new and unfamiliar users while still be engaging and as usable as possible to existing users.

We tracked and looked at how users were currently using talk mobile and saw which features were well used and which weren't. We used that in part to inform which features to put front and centre and which could bear to be a click or two away.

We also considered those facts in light of different user groups (lurkers, new users, regular posters for example).

We have over the last six months tested with various types of users at several different stages. We watch users using various prototypes and listened to unfamiliar users, regs and lurkers feedback and we still are.

We tested every iteration both internally and with users. Over the last four rounds of testing around 80 mumsnetters and non-mumsnetters have participated. HUGE thank you to them, their feedback was and is invaluable. Thanks

Hands up we did not specifically set out to recruit users with accessibility challenges and that's something we will absolutely rectify in future. We did refer to many guidelines out there to inform us of best practice but nothing beats asking real people so we'll definitely make sure we do better on that front in future.

We're still iterating and ALWAYS need more people who don't mind testing. It's particularly hard to get a good range of people who don't necessarily post much.

Please do keep all comments and feedback coming.

ShamTech · 21/08/2014 15:27

Just an update to say we've found the problem some of you are experiencing with slow loading of a page of 500 or 1000 messages on certain devices. We are working on the fix and will let you know later. Thanks

ShamTech · 21/08/2014 14:37

Perhaps my wording was not the queen's English ambiguous, but I said "...are busy with lots more, including..." so the TIO changes are not there yet. We are working on those.

ShamTech · 21/08/2014 14:29

Hi all. Thanks for all your comments and feedback. We have already made some of the changes and fixes you've mentioned and are busy with lots more, including making Active easier to read through and the previews on TIO etc. Please do continue to let us know of any problems you find. Thanks

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